But in New York....

[retailninja]

August is a HUGE tourist month for us, and, as per usual, this month we were swamped with out-of-towners. This is one of the experiences I had.

Me: Let me know if I can help you with anything.
SC: Yes, I'd like to try on a pair of earrings over here.
Me: I'm sorry, I can't let you try earrings on.
SC: But in New York I can try them on.
Me: I'm sorry. Vermont state health codes prohibit me from allowing you to try
them on.
SC: So how do I know what they're going to look like?
Me: Well, you can hold them up to your ear.
SC: (Exasperated sigh) In New York I can try them on.
Me: I'm sorry.
SC: I don't understand. In New York I can try them on.
Me: I'm sorry. New York and Vermont apparently have different health codes.
SC: Yeah. In New York I can try them on.
Me: I'm sorry.
SC: (to the man she'd come in with) Ronnie! I want a pair of earrings here, but
she won't let me try them on!
Ronnie: Why not?
SC: I don't know.
Ronnie: Well, that doesn't make sense! In New York you can try them on.

At this point, SC and Ronnie both lock me in a death glare; daring me to defy them again.

Me: Again, I apologize, but Vermont state health codes state that customers
cannot try on earrings.
SC: (Sighs again) I don't understand...in New York I can try them on.
Me: (Doing serious damage to my lip) I'm sorry.
Ronnie: Can't you just clean them up after she tries them on?
Me: No. I'm sorry.
Ronnie: Well, in New York, they'd let her try these on.
Me: (Smiles while biting every interior lip surface I have)
SC: (Rolls her eyes) Forget it, Ronnie. Let's go.

I wish them both a good day and watch them as they leave. I could see them through the front window, standing on our doorstep. And then, as another customer opened the door, I swear I heard 'in New York, I can try them on'...

Oh, believe me...so many retorts were in my chamber...however, I work in a store that prides itself on exemplary customer service. I absolutely CANNOT show attitude or be unpleasant to a customer. It doesn't even matter that these folks weren't actual paying customers.

[HappyFun Ball]

Sounds like Leafer season.

[Mr Hero]

If they're allowed to try earrings on in New York, I'd suggest they better go back to New York.

[Canarr]

I absolutely CANNOT show attitude or be unpleasant to a customer.

Well, I'm sure in NEW YORK they'd let you...

[BroSCFischer]

The friggin' GO BACK TO NEW YORK!

SC

[retailninja]

The friggin' GO BACK TO NEW YORK!

Oh, you have no idea how this phrase played in my head!

[Bright_Star]

Why didn't you tell tem "This isn't New York"?

[C. Cecil Ivanish]

...or better, THIS! IS! SPARTA!

...sorry.

[NateTheChops]

Ronnie: Well, that doesn't make sense! In New York you can try them on.

And in Rand McNally they wear hats on their feet and the burgers eat people. What's your point?

[Seshat]

Remind me not to buy piercing jewelry in New York!

[thansal]

To all of you telling them to go back to NY?


No.

Please.

Won't you keep them for us?





please?

[Grape The Cat]

^How about we ship them to the moon?
I wonder if you can try earrings on in New York, I don't know about my home state, (New Jersey) but I've never seen anyone in my eight years of retail, or my many many years of shopping with my mom try on earrings. Customers, as you suggested, held them up to their ear.

[KiaKat]

.... WTF?!

I live in NY and I've NEVER heard of that. One of my best customers is a jeweler, and I'd be willing to bet she doesn't let anyone try on earrings.

That's a serious health hazard!

[morgana]

I live in NY and I've NEVER heard of that. One of my best customers is a jeweler, and I'd be willing to bet she doesn't let anyone try on earrings.

This. I'd bet money that they DON'T let the SC try earrings on in New York, either.

[C. Cecil Ivanish]

Probably those two geniuses can't even IMAGINE that the ignorant Vermonters (?) would, like, have access to a tool called the internet to check on this, or maybe - DEITY FORBID! - have personally been to New York!