Just thimking about this gets me angry. I'm already angry and burnt out with Aid of Rite to begin with but we have a regular customer that drowns himself in cologne and has a small tattoo on his face. For my intents and purposes I'm going to call him "Dickweed". He has the best timing in the world to make any semi awful day turn extremely shitty after.
Yesterday Dickweed comes up with his usual beer and then puts it on his EBT card. Dickweed doesn't understand the cash back part of the transaction and then proceeds to pull out $150. Dickweed thought that putting "cash back" meant putting the amount he had on the card in total, which was $1.50. So seeing what he was doing, I stopped him.
"I'm sorry, you can't put change for cash back".
Dickweed FLIPS OUT and demands a manager.
(No manager comes. Even though they were down the seasonal aisle right in front of my register, only a raised voice away.)
I tell him that if he only has $1.50. His beer is $1.20. I can't do the .30.
Yell, yell, yell. The attitude that I don't know what I'm talking about, and how dare I. I make him do the card again but hit none for cash back. He snatches the receipt out of my hands and leaves.
Yesterday Dickweed comes up with his usual beer and then puts it on his EBT card. Dickweed doesn't understand the cash back part of the transaction and then proceeds to pull out $150. Dickweed thought that putting "cash back" meant putting the amount he had on the card in total, which was $1.50. So seeing what he was doing, I stopped him.
"I'm sorry, you can't put change for cash back".
Dickweed FLIPS OUT and demands a manager.
(No manager comes. Even though they were down the seasonal aisle right in front of my register, only a raised voice away.)
I tell him that if he only has $1.50. His beer is $1.20. I can't do the .30.
Yell, yell, yell. The attitude that I don't know what I'm talking about, and how dare I. I make him do the card again but hit none for cash back. He snatches the receipt out of my hands and leaves.
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