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The usual stuff I get

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  • The usual stuff I get

    Okay, for my first, SC post. I'm just going to post some of my peeves. Cause, yeah.

    BG: I work 3rd shift as a Casheir (mostly.) The main lane is register 11, it's open all night and it's technically an express lane (10 items or less, but after 10pm, this rule doesn't matter.) It's also the cigarette lane, (the ONLY lane you can buy them at) and in the middle of the row of registers up front.

    SC: *Pulls up with a full cart* Oh, I have more than 10 items.
    Me: I see that, that's okay.
    SC: Well, you're the only lane open.
    Me: I know...



    One of these days, I'm going to make a dramatic act of looking around and saying, "But where did everyone goooo?!?!"

    Then when I'm scanning a fruit or vegatable that doesn't have a sticker. I have to look it up in our handy book (I have a lot memorized, of course).

    SC: Um, I'm pretty sure they're 59 cents each.
    Me: Yeah, I have to look up the PLU. The four didget number.
    SC:
    Me:

    I also love it when people walk up to the Customers Service desk, with all the lights off, and procede to stand around until I have to leave my register to ask what they need. Then they're SO relieved that, yes, we are open. First, I have to say, no it's not. I can do pretty much anything, except for wiring money and such. If people do want that, and I tell them it's closed til 7am, oh boy. I then tell them that NO ONE is open for that in the middle of the night.

    Another favorite is our beer law. In Michigan, we don't sell alcohol between 2am-7am (12am on Sundays. NONE on Christmas.) An entire 5 hour window, hurt me. Of course we get the last minute people (cause coming a half-hour early would be lame), and I LOVE that our registers automatically reject the order. So I can tell them it's physically impossible.

    One time, it was about 6am, and I had to tell this guy we couldn't sell beer until 7. He just looked at me in utter disbelief. (I always feel stupid afterwards because I think of better things I could have said to the SC, and I basically forgot to say it was Michigan LAW, not just store policy...) He was obviously buying for a party or something, cause he had plates and cups too. He was so mad that he pushed his cart against the counter at the end of my lane, and a case fell of the bottom. It broke several bottles, and he said so sarcastically, "Sorry." I wanted to deck him!!!! I started cleaning up, and he eventally calmed down and seemed sympathic and gave me a box he was taking to put it in. Jerk.

    Oh, and OMG. Our store has started this thing where we DON'T have to ID everyone anymore. Just the person who is "buying" the beer. Of course we probably "offended" somebody at one point. God forbid we don't break the law.
    Last edited by Anamal; 09-11-2011, 12:18 PM.

  • #2
    Those alcohol laws make no sense to me, nor do they do anything but give cashiers a headache. When I worked at W*L-Mart, we couldn't sell alcohol after a certain time on Sundays, and our registers were programmed so they would not take alcohol sales after that time. That meant to the minute, so if you got into line with a bottle of wine a few minutes before that exact hour (I believe it was 6 pm) and the transaction was not complete before it hit that magical number, whammo, it wouldn't process and I'd have to explain the law to them, which would lead to ranting, cussing, pleading, and naturally the "Well can't you do it anyway? No one will know." First off, I physically cannot because of the register programming, it's against the law, my supervisors, managers and other higher-ups would know and I would be fired and most likely have the law on my tail, and furthermore, I would know, and if there is one thing I cannot stand it's dishonesty, particularly when it's not for a good reason. I'm not going to put myself through all that to sell someone who couldn't come in a little earlier or bought their beer the previous day their booze.

    And I got those vegetable people too-ohhh man, was that annoying, especially when they went to the self-checkouts and couldn't figure out how to get them to process.

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    • #3
      You'd really think that adults would know the law in their own state. It's like they never bought alcohol before.

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      • #4
        No alcohol on Christmas? It seems they don't want to make any money for the state. That would be the one time I might actually buy alcohol. Of course, we know to prepare for the holiday ahead of time, something of which SCs have never heard.

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        • #5
          I don't even drink, and I know that if I plan to take alcohol to a friend as a present for XMAS or whatever, I'm not hitting the package store half an hour before their party starts...>_> I'm gonna go to a wine cellar or something, with plenty of time to spare (and preferably during a lull in business) so that I can talk to the workers there for recommendations, take my time wandering around a bit on my own based on what they had to say, and then bring up what I want when I'm done. I'm not *completely* ignorant about boozeahol, but I know what I don't know ^_^ so I just tell them what sorts of things my friend does drink, what we'll be eating (almost guaranteed to include bacon and something smoked and/or grilled), etc, and leave it to the experts.
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          • #6
            I'm not even old enough to drink I've known the drinking law since high school. Round here in Ohio, they sell hard liquor until 10pm, then anything like beer, wine coolers, and some wines, etc until 1AM and only beer sales on Sundays I believe. I think it's a good system, but I can't buy any of it for another 2 months, so it really doesn't affect me much.
            Just because they serve you, doesn't mean they like you. And just because they smile and act polite doesn't mean they aren't planning to destroy you.

            "I put the laughter in slaughter."

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            • #7
              Quoth Anamal View Post
              You'd really think that adults would know the law in their own state. It's like they never bought alcohol before.
              They know it. Honestly, you'd have to be industrial-strength stupid NOT to know it. They think pretending NOT to know it will somehow allow them to get their way.

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              • #8
                Quoth Can I Help Your A$$? View Post
                No alcohol on Christmas? It seems they don't want to make any money for the state. That would be the one time I might actually buy alcohol. Of course, we know to prepare for the holiday ahead of time, something of which SCs have never heard.
                A large number of the alcohol laws have religious origins. No 'strong drink' on the Sabbath or certain holidays, that sort of thing. There are laws regarding bars and the like being closed on election day, too - I guess they want you to be sober when you vote.

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                • #9
                  Quoth Anamal View Post
                  Oh, and OMG. Our store has started this thing where we DON'T have to ID everyone anymore. Just the person who is "buying" the beer. Of course we probably "offended" somebody at one point. God forbid we don't break the law.
                  Wal-Mart cashiering. May I never have to do that again.

                  But are they asking for a fine now? And more firings? Third party sales are still a crime!
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                  • #10
                    Quoth Anamal View Post
                    You'd really think that adults would know the law in their own state. It's like they never bought alcohol before.
                    They live in their own little word, called "Customer Reality." It's where Customer Standard Time exists, which has no corresponding timezone anywhere in actual reality.
                    When you start at zero, everything's progress.

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                    • #11
                      Quoth xaenon View Post
                      They know it. Honestly, you'd have to be industrial-strength stupid NOT to know it. They think pretending NOT to know it will somehow allow them to get their way.
                      Exactly, exactly, exactly. They also pretend not to know policy, or to not know that different businesses have different policies, or to not know what time it is (at store closing). Ignorance, nor pretended ignorance is no excuse. Try telling a police officer, "But I didn't know it was the law!"
                      "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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                      • #12
                        Quoth Kheldarson View Post
                        But are they asking for a fine now? And more firings? Third party sales are still a crime!
                        Honestly, I don't think Walmart cares about the law as much as they do about getting more profits. And I'm willing to bet they get more in sales from people abusing their policy for the third party sales than it costs them in fines when they get caught.

                        ^-.-^
                        Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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                        • #13
                          If I ever ended up in trouble with something, I would say that I was told under the store manager. Who was told by the home office. No way I'm taking the blame.

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                          • #14
                            Quoth Anamal View Post
                            If I ever ended up in trouble with something, I would say that I was told under the store manager. Who was told by the home office. No way I'm taking the blame.
                            Shit rolls downhill; you know you're not supposed to do it, and that's all the law would be interested in. It's like in the military, illegal orders don't have to be followed.
                            This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
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                            • #15
                              Quoth RealUnimportant View Post
                              Shit rolls downhill; you know you're not supposed to do it, and that's all the law would be interested in. It's like in the military, illegal orders don't have to be followed.
                              Don't get me wrong, I ID when I can. And if they all pay, I ID them all. (Most of the time the entire group is ready. I'll ID them all if they volunteer.) And security watches for people exchanging money. But I don't have too many issues in the first place, so I'm not worried. Most of my shift is no-beer-time anyway.

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