In our hospital we in the Information Services Department are expected to treat the other departments like they are customers. We write up work order tickets, bill their departments for out time.
And the way that some of the other people in our hospital treat us we might as well be another company altogether.
Case in point was today's shift.
I'm up in pediatrics working on a computer that is overheating. Not surprising since as with any place that has carpeting there is going to be dust. And inside of a computer this dust forms not the meager and humble dust bunny, but instead gives rise to the Dust Rhino!
So I have his one computer pulled apart and am cleaning out everything and replacing the clapped out CPU Fan.
While working on that I'm asked to check out a printer that's complaining about the network card not being connected. Well I just go downstairs and grab another card to replace it as they are prone to failure. As I start working on it I realize that I need my screwdriver and it is not with me.
Yup...left it on the desk where the computer is getting a new CPU Fan. Bugger.
Doing my usual (and I have no idea how long I've had this habit nor do I really pay any attention to it) bit I extend my hand and attempt to "reach out with my thoughts" and to use the force. Damn...didn't work this time either. So I get up and go and get the driver and come back.
One of the nursing supervisors gets rather annoyed that I did this and starts reading me the riot act about it. About how I should have just gotten up and gotten it instead of wasting precious time.
Now it's not like I concentrated on the screwdriver for an hour to try and "force pull" it to my hand. It's not even like I took a full minute. I looked for and found the driver, extended my hand towards it, shrugged and went and got it. It took more time to write that sentence than I took with the whole "Jedi" thing.
Three seconds, five tops.
I looked at the nursing supervisor and said "It's something I do to keep from doing something really unprofessional like cursing at it. If you'd prefer I could swear in front of these children, but I'd rather not have it come to that." finished what I was doing and went back to my office.
The nursing supervisor just cat-butt-faced me and turned sharply and stomped away.
And the way that some of the other people in our hospital treat us we might as well be another company altogether.
Case in point was today's shift.
I'm up in pediatrics working on a computer that is overheating. Not surprising since as with any place that has carpeting there is going to be dust. And inside of a computer this dust forms not the meager and humble dust bunny, but instead gives rise to the Dust Rhino!
So I have his one computer pulled apart and am cleaning out everything and replacing the clapped out CPU Fan.
While working on that I'm asked to check out a printer that's complaining about the network card not being connected. Well I just go downstairs and grab another card to replace it as they are prone to failure. As I start working on it I realize that I need my screwdriver and it is not with me.
Yup...left it on the desk where the computer is getting a new CPU Fan. Bugger.
Doing my usual (and I have no idea how long I've had this habit nor do I really pay any attention to it) bit I extend my hand and attempt to "reach out with my thoughts" and to use the force. Damn...didn't work this time either. So I get up and go and get the driver and come back.
One of the nursing supervisors gets rather annoyed that I did this and starts reading me the riot act about it. About how I should have just gotten up and gotten it instead of wasting precious time.
Now it's not like I concentrated on the screwdriver for an hour to try and "force pull" it to my hand. It's not even like I took a full minute. I looked for and found the driver, extended my hand towards it, shrugged and went and got it. It took more time to write that sentence than I took with the whole "Jedi" thing.
Three seconds, five tops.
I looked at the nursing supervisor and said "It's something I do to keep from doing something really unprofessional like cursing at it. If you'd prefer I could swear in front of these children, but I'd rather not have it come to that." finished what I was doing and went back to my office.
The nursing supervisor just cat-butt-faced me and turned sharply and stomped away.
Comment