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I am sorry your highness, shall I clean the counter off as well?

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  • I am sorry your highness, shall I clean the counter off as well?

    Just a short one from a few days ago.

    Guy handed me his credit card for a purchase. I swiped it and put it back on the counter in front of him, as I do with virtually every customer who pays with a card.

    After I did it for this guy he leaves the card sitting there and gives me a slight scowl.

    SC: I handed you the card. Please hand it back to me.

    And yes he really did emphasize those words. He was actually offended I placed the card in front of him rather than hand it to him. It's not like I flung it in his face or slammed it down.

    So he looks at me expectantly, wanting me to pick up the card and give it to him.

    Now I could have said no, I could have made an issue out of it but honestly I didn't want a complaint against me for something so asinine.

    So I clenched my teeth and handed him precious card back.

    Some people.
    "If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant

  • #2
    Grrr, how I hate people that think they need to teach you a lesson in manners, especially if they do it rudely like that!

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    • #3
      Any bets he also tosses cash on the counter, right next to your hand?
      I have a map of the world. It's actual size.

      -- Steven Wright

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      • #4
        I don't take sucker bets, Tony. I hate, hate, HATE this kind of person. Thankfully I haven't had anyone really make a fuss about it at the c-store, but I swear, some people are just never happy!
        "And though she be but little, she is FIERCE!"--Shakespeare

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        • #5
          Someone posted about the same thing a couple of months ago. Is this some kind of lesson-teaching epidemic?
          "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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          • #6
            Jeez, it's not like the SC had his card hurled at him (though he deserved it for being a jackass).
            I don't get paid enough to kiss your a**! -Groezig 5/31/08
            Another day...another million braincells lost...-Sarlon 6/16/08
            Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

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            • #7
              Quoth tropicsgoddess View Post
              Jeez, it's not like the SC had his card hurled at him (though he deserved it for being a jackass).
              Only if it's Gambit hurling the card back at the SC.
              To right the countless wrongs of our days... We shine this light of true redemption, that this place may become as paradise...Oh, what a wonderful world such would be...

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              • #8
                Used to work on till and later in a library and used to get this the other way round in that customers used to throw the cards/money on the counter and expect me to pick it up or in the library they'd throw the card face down so I'd have to turn it over to read the barcode on it.

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                • #9
                  While I can see the point he was trying to make, he didn't have to be such a prick about it. When I used to work a register I treated people the same way they treated me.. if they handed me the card/money I handed them the card/change back. If they dump it on the counter next to my open hand, that's what they got in return.
                  "You're perfect yes it's true, but without meeeee you're only you!"

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                  • #10
                    Quoth Food Lady View Post
                    Someone posted about the same thing a couple of months ago. Is this some kind of lesson-teaching epidemic?
                    Yes, he just had my customer. Only he was in an even worse mood with me in that he *threw* the pack of cigarettes I placed on the counter in front of him.
                    Fiancee: We're going to need to do laundry. I'm out of clean pants.
                    Me: Sounds like a job for Gravekeeper!
                    Fiancee: What?!
                    Me: Nevermind.

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                    • #11
                      im sorry he was such a snot to you CC but i kind of agree with him (not the attitude tho).

                      i have no finger nails and when my card is put down in front of me i always have trouble picking it up. its just so much easier to have the card handed back to me.

                      years back when i was on checkout we were told we always had to hand a card back to the customer no exceptions. if we put it down on the counter there was that million in one chance that someone could come along in that second and pick it up and run off.

                      it used to piss me off that a card would be put down in front of me even with my hand out waiting for it or it thrown at me and i'd still have to hand it back to them.

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                      • #12
                        Some people (as customers and as workers) have strong preferences about which way they like to do it, some people have mild preferences. If the other person does something counter to my preference, I may have a brief spurt of annoyance, but I assume their preference is stronger than mine. And what does it really matter? Go with the flow!

                        And if there's a legit reason why the other person's method doesn't work for you, you politely say, "I'm sorry, could you [do it the other way]? It's hard for me to [brief explanation]."

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                        • #13
                          Quoth CinSim View Post
                          Some people (as customers and as workers) have strong preferences about which way they like to do it, some people have mild preferences. If the other person does something counter to my preference, I may have a brief spurt of annoyance, but I assume their preference is stronger than mine. And what does it really matter? Go with the flow!

                          And if there's a legit reason why the other person's method doesn't work for you, you politely say, "I'm sorry, could you [do it the other way]? It's hard for me to [brief explanation]."
                          exactly. and there's never ever a need to be rude about it.

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                          • #14
                            I don't know why its a big deal. I don't have nails (I bite them REALLY bad) either, but I have never cared one way or the other.

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                            • #15
                              Quoth CrazedClerkthe2nd View Post
                              SC: I handed you the card. Please hand it back to me.
                              Since you couldn't say it then, I'll say it here for you:

                              "Sir, you are NOT my mommy!"
                              I will not be pushed, stamped, filed, indexed, briefed, debriefed, or numbered. My life is my own. --#6

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