For the record, this couple was at youngest 45 or so. And our cashier tonight is 18. I was straightening near the Halloween stuff and the couple was taking pictures of some kind of decoration. Picture-taking is not allowed in our stores without express permission (usually only news crews). I've been instructed before if I see it to let people know. As I walked by I called out (not loudly, even--just enough to get their attention from several feet away) "Oh, we don't allow people to take pictures in here." The woman responded, "Are you kidding??" Why would I take the time to make something up? I have 10 minutes to get all of toys done.
I answered, "No, I'm serious. It's a company policy." I went around the corner and they kept going on about it. When they got to the front to check out, they complained to the cashier that I "yelled" at them, they were "valued customers" and that they tell all their friends to shop with us, yada yada yada. Know what we value? People who accept the rules.

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