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Yes, I'd love to be your personal shopper!

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  • Yes, I'd love to be your personal shopper!

    I haven’t posted in a while, so a little backstory.
    I now work for an outdoor adventure store. I work in the office, so I luckily don’t have to deal with customers much anymore. My store sells Canada Goose jackets. I personally think they are WAY too much for Southern Ontario climate, but it’s still a “cool” thing to own. Anyways, onto the story.

    A lady (SC) called in while the store was crazy busy. None of the floor staff were answering, so I picked up.
    ME: Store Name, how can I help you?
    CS: Yes, I’d like to buy 5 Canada Goose jackets.
    ME: Well, if you tell me the style and size you are looking for, I can see if we have them.
    (SC lists off styles/sizes/colour preference. Of course she is asking for the 2 most popular brands. We got a huge shipment in April, they were sold out by June and Canada Goose is completely sold out until next March).
    ME: I’m sorry, but we don’t have any of those in stock.
    SC: What about……(lists off different colour options)
    ME: I’m sorry, but we have none of those 2 styles left at all.
    SC: Well, when will you be getting more in?
    ME: Probably sometime in March or April.
    SC: WHAT!??!! I need these 5 by the end of the month!
    ME: Sorry, but Canada Goose sells out fast. We’ve had people on wait lists for 2 years to get specific jackets.
    SC: Well just what do you expect me to do?
    ME: Well, there are some other stores in the area that sell them. (lists off 4 stores within 30 minute drive)
    SC: I’ll need you to call them and get back to me. I’m much to busy to call them all.
    ME: I’m sorry ma’am. I can provide you with their numbers, but you will have to call to inquire yourself.
    SC: Excuse me? I am simply trying to buy jackets for my family! Since you cannot give me what I want, you should be going out of your way to get them for me!
    ME: Well, I can tell you that 3 of those 4 stores had very little stock to begin with, so they will probably not be able to help you at all, but Other Store is your only other local option.
    SC: NO! You will call and get to me at ***-***-**** by the end of the day!
    <-click->

    I talked it over with the owner, who then took the paper with her number and tossed it in his To Be Shredded box. I love my boss.

    This lady was almost as crazy as the ones who complain because they “can get Canada Goose online for half this price” – yeah, a horrible knock off that we can spot a mile away. We’ve have people try to return or warranty jackets with us that are obvious fakes.
    Last edited by CruiseShipGirl; 10-17-2011, 11:46 PM.

  • #2
    If she was so desperate to get those jackets she should have been fine with calling other stores herself! I hope she never ends up getting a PA, although it sounds like she needs one!
    My Crafting Profile http://www.craftster.org/forum/index...ofile;u=139859

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    • #3
      Let me get this straight: She wanted you to call your competitors, so that she could go to THEM and spend her money (assuming they had the jackets)?? That would be akin to me taking a customers car down the road to our biggest competitor and putting gas in it for them! I mean really...If she wants the jackets she can get off her ass and hunt them down herself!
      "And though she be but little, she is FIERCE!"--Shakespeare

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      • #4
        There are many people who would love to be a PA for a crazy lady with tons of money to spend. Luckily, CruiseShipGirl has a better job already.

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        • #5
          Quoth Raveni View Post
          There are many people who would love to be a PA for a crazy lady with tons of money to spend. Luckily, CruiseShipGirl has a better job already.
          Damn straight!

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          • #6
            Oh right, like you're going to call your competition for her. Hahahahaha.....No.
            When you start at zero, everything's progress.

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            • #7
              Doesn't that just make your brain short-circuit, that Ms "Much Too Busy" wants you to call the competition?? (P.S. Did she ever call back ... ?)

              And good for your boss. I've worked for a couple that would've actually had to think about it before deciding to toss the number ...

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              • #8
                Quoth CruiseShipGirl View Post
                SC: NO! You will call and get to me at ***-***-**** by the end of the day!<-click->
                I would be tempted to call her at the end of the day and say:

                Me: I did find them at Other Store. But I liked them so much I kept them for my family. Better luck next time.
                "I don't have to be petty. The Universe does that for me."

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                • #9
                  Quoth Pixilated View Post
                  Doesn't that just make your brain short-circuit, that Ms "Much Too Busy" wants you to call the competition?? (P.S. Did she ever call back ... ?)

                  And good for your boss. I've worked for a couple that would've actually had to think about it before deciding to toss the number ...
                  I'm not sure if she called back. The store is open for 5 hours after I leave. The boss has told the staff that if she calls back, send her to him. He has no patience for EW's.

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                  • #10
                    Then we need your boss cloned. Yeah, we have nothing better to do then shop for others, we have no life remember?
                    Engaged to the amazing Marmalady. She is my Silver Dragon, shining as bright as the sun. I her Black Dragon (though good honestly), dark as night..fierce and strong.

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                    • #11
                      Yeah, I know there's a planet out there somewhere that all the EWs come from, but still...how do they manage to live on THIS planet?? Pathetic. I love your boss too, btw...
                      "I was only LOOKING, I didn't mean to enter my card's CVV and actually ORDER! REFUND ME RIGHT NOW!!"

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                      • #12
                        I think if someone were trying to make me do their research/shopping I'd just whip out a quote of $100/hour for my services as a personal shopper, billable in whole hours only, 1 hour paid in advance.

                        That'll stop most, and for the ones it doesn't stop, I suspect my boss (maybe not yours) would be more than happy to let me do such a thing.

                        ^-.-^
                        Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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