At Long LAST!!!

[Emerald Knight]

Ok, so there's this guy who used to go to the senior screenings when he's not a senior, then sneak into other movies, coming out about six hours later. He'd also go offering his Orange Wednesday number to people and help them both 'get in cheap'.

Anyway, we had our newest Team Leader as Duty Manager today, and he's by the book on this. So I tell him he can't go in, he kicks a fuss so I turn him to my manager.

After about five minutes of serving customers, this is what I hear.

Him: Fine then! I'll be writing to Head Office about this.
TL: (nonchalant) Go ahead, tell them about the fact I caught you six hours after your film finished as well.
Him: Fine! (he and his companion storms out)

I later asked him if we can persuade our GM to bar this guy, I know he's been sneaking in alcohol thanks to a legitimate regular.

[Kaibutsu]

Somebody clone that Team Leader and keep that SC far, far away from your store!

[Kristev]

Maybe management is finally waking up to the bad shopper?

[Emerald Knight]

Best part, this TL is only 19, and completely put that guy in his place.

Like I said, I suggested getting that guy barred, heaven knows the entire staff would breathe easier about it. He is costing us a fair bit of business, especially if he does this during school holidays (like next week!)

[foxytales]

Best part, this TL is only 19, and completely put that guy in his place.

Like I said, I suggested getting that guy barred, heaven knows the entire staff would breathe easier about it. He is costing us a fair bit of business, especially if he does this during school holidays (like next week!)

That explains it--he's only 19...he hasn't had his balls removed by Corporate (or legions of SC) yet. Let us pray he retains a strong backbone in the face of adversity!

He is FULL of awesomeness!

[Emerald Knight]

Despite his age, he's been working for our chain for a while, admittedly at another site. He transferred for the promotion, but he's been doing a good job so I'm not complaining in the slightest.

As for being full of awesomeness, I will certainly let him know there are people who think so.

[dragon_wings]

I've been asked many times if I was a manager. Sometimes it's an implied insult. Sometimes it's a compliment. Then there are the customers that tell me I deserve/need a raise or promotion. All these at my current job. (I'm 24 and started when I was 23.)

[Emerald Knight]

I've been asked if I was a manager as well, but then, I've also been asked if I was psychic

[dragon_wings]

I've been asked if I was a manager as well, but then, I've also been asked if I was psychic

I hear that.
So many times I'm staring off at space and a customer makes a sound like they're confused.
"Press the red button ma'am/sir."
Cue stunned silence.

[Emerald Knight]

My favourite trick is telling people which screen they are in without even looking at their ticket. Usually the giveaway is that they have 3D glasses.