I'm currently a biller for a trucking company. My job is to take scans of bills ans put the information into the computer. My company services the USA, Canada and Mexico ONLY so I was reasonably confused when I got a bill for a shipment destined for BRAZIL....in SOUTH AMERICA....from a huge company who has an equally huge account with us. The company (which I will call Sargent Engines or SE for short) submits an average of (guesstimate here) 500 orders daily. By now, they know our policys and they know how things work but, somehow, they thought it was a-ok to ask us to drive to Brazil even though we never ever serviced South America.
So, in order for this bill to get to me, SE had to place the order, one department got the order and had to find the correct terminal and a driver to send it to, and the driver had to get the bill, review it and send it to me. Given all the people this had to go thru, HOW THE FLIP DID THIS EVER REACH MY COMPUTER SCREEN??!?!?!????!!!!
SE Employee: Hmm, I need to send my crap to Brazil but Eastern Trucking doesn't deliver to Brazil. Oh well, we're a big account so they won't mind. *send!*
Reciever: I'll send this to terminal 123 and let Tony do this one. Oh hey it's to Brazil and we don't do Brazil...oh well! *send!*
Driver: Hmm.....blablablah yadayadayada Brazil that ain't far! *send!*
For the COUNTRY: tab, we have a pulldown menu with USA, CANADA, or MEXICO to pick from and NO option to type in your own. With no other options, I sent it to complex and in the REASON: box, I wrote, "It's destined for Brazil....somehow".
This shoun't happen....ever.....
My poor brain
So, in order for this bill to get to me, SE had to place the order, one department got the order and had to find the correct terminal and a driver to send it to, and the driver had to get the bill, review it and send it to me. Given all the people this had to go thru, HOW THE FLIP DID THIS EVER REACH MY COMPUTER SCREEN??!?!?!????!!!!
SE Employee: Hmm, I need to send my crap to Brazil but Eastern Trucking doesn't deliver to Brazil. Oh well, we're a big account so they won't mind. *send!*
Reciever: I'll send this to terminal 123 and let Tony do this one. Oh hey it's to Brazil and we don't do Brazil...oh well! *send!*
Driver: Hmm.....blablablah yadayadayada Brazil that ain't far! *send!*
For the COUNTRY: tab, we have a pulldown menu with USA, CANADA, or MEXICO to pick from and NO option to type in your own. With no other options, I sent it to complex and in the REASON: box, I wrote, "It's destined for Brazil....somehow".
This shoun't happen....ever.....

My poor brain

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