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I Don't Care, I Still Need your ID.

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  • I Don't Care, I Still Need your ID.

    A few weeks ago, One of the cashiers that worked with me got fired for selling alcohol to a minor (that looked like 30 years old, but happened to be 20) during my shift. I also happen to close that night all by myself. Because of this, my manager told every cashier must card any customer that purchase tobacco and/or liquor must present an ID regardless of thier age. Unfortunately a lot of our customer didn't like this idea, but nevertheless they undersood. However, this woman didn't.

    Me:
    SC: grumpy woman
    CW: awesome and honest
    CM1: Cool Manager 1
    CM2: Cool Manager 2
    AC: awesome customer

    I just saw the SC put her 2 bear cans and 1 bottle of whiskey on the counter. Although she didn't look like 21 years of age, I did what I was required to do.

    Me: May I see your ID please?
    SC: I'm old enough.
    Me: I still need to see your ID regardless of your age.
    SC: You know I'm old enough. I shop here all the time.
    Me: ( I wanted to say Dammit lady, I can't remember over 200 people's faces that come here why should I need to know their ages) I sorry, but I still need your ID to process the transaction or I won't be able to sell you alcohol.

    SC: But that CW knows my age. *points at CW*
    Me: Hey CW? Do you know this SC's age?
    CW: No, I'm sorry but this is the first time I see her.

    SC: I need to see the manager.
    Me: call CM1 over and tells about the SC refusal for presenting an ID.
    CM1: I'm sorry, but it's the cashier's call. She needs to see your ID regardess of age.
    SC: I understand, but Im old enough.
    CM1: let me get you the store manager *pages store manager CM2*
    * CM2 arrives and CM1 explains the problem*
    CM2: Sorry mam, but as CM1 explained to you, it's the cashier's call.
    SC: BUT I'M OLD ENOUGH!
    CM2: I don't care how old you are mam. The cashier are required to ID anyone regardless of age.
    SC: THIS IS RIDICULUS....*stomps out of the store*

    AC: Wow, that's some karma..... You deserve a break..
    AC: Oh and here is my ID..
    Me: Thank you sir

    This is why SC's need to be blown up by lemons ( or combustible lemons)

  • #2
    I don't get it - show the damn ID already - is it really that difficult to take it out of your wallet???
    The large print giveth, and the small print taketh away.

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    • #3
      Fired+fine+contributing to a minor.... yeah.

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      • #4
        Quoth DeltaSierra View Post
        I don't get it - show the damn ID already - is it really that difficult to take it out of your wallet???
        Yeah. A grocery store that my mom used to shop at a lot started carding everybody who wanted to buy cigarettes. Mom got asked for I.D. She is in her late 70s and nobody is likely to mistake her for a legal minor, LOL. She was dumbfounded but produced her ID. (She doesn't shop there much anymore but it has nothing to do with this incident.)

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        • #5
          Since your manager said all cashiers must check all ID's, why did CM1 and 2 throw you under the bus by saying it's your call? It's not your call you are following store policy.

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          • #6
            I found an easy way to curb a few attitudes about "Wahh wahh don't wanna show my ID you know me!" was to tell a (somewhat made up) sad story about how a "friend" got fired for selling to an undercover kid.

            It didn't work for everyone, but a few people apologized and never had a problem after that.
            You really need to see a neurologist. - Wagegoth

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            • #7
              Quoth DeltaSierra View Post
              I don't get it - show the damn ID already - is it really that difficult to take it out of your wallet???
              Probably because she didn't have it with her and/or she was also underage.
              It's floating wicker propelled by fire!

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              • #8
                Sure, lady, as long as you're willing to pay any and all fines I get for selling to a minor, and find me a new job, then yeah, I'll sell without ID. Deal? Yeah, I didn't think so. ID or GTFO. ETA: I usually tell people to take it as a compliment. Hey, you look young! Be happy!!
                "And though she be but little, she is FIERCE!"--Shakespeare

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                • #9
                  Uuuuuggghhhhh... I work in convenience and I get this all the time.

                  Your sympathy is felt, friend. May you go peacefully from work under a cloud of righteous air knowing that you are better than them.
                  Go for the eyes!

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                  • #10
                    I kinda like when I get asked for my ID because it makes me feel younger. Sometimes I don't get carded at the casino, but sometimes I do - I like knowing that at 24, I look like I might be 17 or younger.

                    I don't know why some people have to throw such a tantrum over showing their IDs. If they took five seconds to show it rather than 5 minutes bitching and moaning and demanding to talk to someone else, they could be done with their shopping sooner.

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                    • #11
                      Oh, I've taken it personally when I haven't been ID'd for alcohol.
                      You really need to see a neurologist. - Wagegoth

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                      • #12
                        I kinda like when I get asked for my ID because it makes me feel younger. Sometimes I don't get carded at the casino, but sometimes I do - I like knowing that at 24, I look like I might be 17 or younger.

                        I don't know why some people have to throw such a tantrum over showing their IDs. If they took five seconds to show it rather than 5 minutes bitching and moaning and demanding to talk to someone else, they could be done with their shopping sooner.

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                        • #13
                          Didn't Jester have a ready-made response to people like these?

                          "Okay, but now your total is $50,000 plus the cost of the drinks. Why? That's how much the state is going to fine this establishment if I don't follow the law."

                          Or something like that.
                          "Sigh, I'm going to Hell.....but I'm going with a smile on my face." -- Gravekeeper

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                          • #14
                            Ask your manager to add a button to the register to do that.

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                            • #15
                              I never have gotten why people raise such a fuss over this. I've seen it happen with my own eyes when hanging out at the truck stop. People come in for a pack of cigarettes. They DRIVE to the store...ALONE...so either they have been driving without their license handy or they're trying to pull one over on the cashier. Or they're just assholes.

                              Whenever I buy anything age-restricted, from alcohol to cigarettes to a rated-R movie, I always try to have my license out for the cashier to see beforehand. If they choose not to look at it then it's on them. And if I forget to pull it out and get asked for it, I don't have a problem with showing it. It's their job to ask, and if I live to a hundred and fifty, I will still comply. I just don't get what people's problems are with it.

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