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It was another day in hotel hell again. Not five minutes after I arrived, why oh why does it happen during those times! Mr. Snide comes along to ruin my day. Mr. Snide is a regular SC who comes in every few weeks or so and usually he comes in during the day to drive the day shift crazy but tonight it was different. Why oh why can't he stay in hotel across the street?? He's had a lot of bad experiences here, mostly because the other staff can't stand him and his stupid demands, but he refuses to be a good SC and go away!! Far far away! So he stays with us anyway, time after time, seemingly just to torment us, and makes snide remarks under his breath.
This evening I was helping this really really stupid old lady get on the internet. She wasn't all rawr, but she insisted something was wrong with our internet and not her oh, not HER computer, it NEVER their computers! I knew she wasn't going to get it - she didn't speak or understand much English and had a THICK accent - so I went up, something I never do, to help her out. I'm no computer geek, so it took a while, but it turned out her stupid computer didn't have the internet switch thing turned on. I looked for it, but couldn't find it! She didn't believe me and insisted it was OUR internet. Until finally I showed her the computer screen that said, "Internet wireless crap is NOT turned on" did she call her son and have him tell me where the dang switch is. Next time take your sonny boy with you, old lady!
That took a while, so I was hoping Mr. Snide wouldn't be there yet. Lo and behold when I ran downstairs, there he was, looking very mad with his lady friend of his. I apologized profusely, but he just said haughtily, "Hmph! I'll bet!" and rolled his eye like a kid. This got on my nerves but I gritted my teeth and just went on with it. There reservation was all messed up by their stupid agents (of course) so it took me a while to straighten everything out. Meanwhile, he kept blathering on under his breath how long he had to wait outside, and how this always happens. I swear, the guy's got a curse on him or something. Why doesn't he go to the hotel across the street?! It's only a few bucks more. Then they can deal with his stupid remarks and maybe take the broom out of his butt! Urgh!
This evening I was helping this really really stupid old lady get on the internet. She wasn't all rawr, but she insisted something was wrong with our internet and not her oh, not HER computer, it NEVER their computers! I knew she wasn't going to get it - she didn't speak or understand much English and had a THICK accent - so I went up, something I never do, to help her out. I'm no computer geek, so it took a while, but it turned out her stupid computer didn't have the internet switch thing turned on. I looked for it, but couldn't find it! She didn't believe me and insisted it was OUR internet. Until finally I showed her the computer screen that said, "Internet wireless crap is NOT turned on" did she call her son and have him tell me where the dang switch is. Next time take your sonny boy with you, old lady!
That took a while, so I was hoping Mr. Snide wouldn't be there yet. Lo and behold when I ran downstairs, there he was, looking very mad with his lady friend of his. I apologized profusely, but he just said haughtily, "Hmph! I'll bet!" and rolled his eye like a kid. This got on my nerves but I gritted my teeth and just went on with it. There reservation was all messed up by their stupid agents (of course) so it took me a while to straighten everything out. Meanwhile, he kept blathering on under his breath how long he had to wait outside, and how this always happens. I swear, the guy's got a curse on him or something. Why doesn't he go to the hotel across the street?! It's only a few bucks more. Then they can deal with his stupid remarks and maybe take the broom out of his butt! Urgh!
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