I told you so, sir....

[Despina83]

Tonight the attendant at the self checkout called me and this is what happened:

Cashier: "I have a customer saying that the travel items are all buy one get one free."

Me: "Okay, let's see....no, all the signs say buy five get one free."

Cashier (to customer): "She says it's buy five get one free."

Customer: *loudly* "BUY ONE get one free, I SAW IT!"

Cashier: "He says it's buy one get one free..."

Me: *laughs* "Well, he's mistaken."

Cashier: "Okay, well, he's coming over to check."

He comes over, sees that I was right, and then huffs back to the checkout looking thoroughly irritated.

Customer: *to cashier* "I just want to pay for my shit and get out of here!"

Then he pays and storms out.

[allynn]

I swear people either cannot read or they will do anything for a discount. I always have customers coming up saying an associate said they could get 10% off of a product, I ask who, they don't know the name, I ask them to describe the person, they don't remember what the associate looked like. Umm..can you smell scam!

[barainga]

Myabe they would actually read signs if they were fined for stupid? But the fines all go straight to the employees they were being sucky too andnot the comapny... tax free.

Id have retired by now if that was the case.

[BrenDAnn]

OMG...barainga that is one of the greatest ideas I've heard in a long, long time. Of course, it'll never happen, but a person can dream, right? As for the OP... 5=/=1. Dumbass.

[Kheldarson]

Customer: *to cashier* "I just want to pay for my shit and get out of here!"

Then he pays and storms out.

I hate this line with a passion now. I keep getting that one thrown in my face doing my job (which includes asking for and/or offering a rewards card. Part of why I will never work cashier again after this job). You know this store has a card, and you know it's my job to offer it and sell it. Don't like it? Order online or shop elsewhere, because I get paid to do this shit.

As for the customer...he missed his reading classes didn't he? One =/= five. Who wants to bet he just saw the word free and ran with it?

[EricKei]

One of the first things you learn, hanging out at this site, is that SC's don't read...not "can't read", "don't read" x.x (anyone else getting BeetleJuice flashbacks? o_O)

PS, allynn, to ! We have plenty of and someone should be along with and cookies sooner or later

[AyreBiskits]

Customer: *to cashier* "I just want to pay for my shit and get out of here!"

Then he pays and storms out.

idaknow, whenever i hear that line i'm saying to myself "ya, i just want you to pay for your shit and get the hell out, too"

[MoonCat]

That's right up there with "My friend told me...."

We had a lady who claimed a funeral director told her that if the deceased was clergy, we would run the death notice for free. Um, no.

[Kristev]

Is it wrong that, when someone says I can have a discount, that I use my notebook and ask the person who told me to sign the note I write? I find having the note (and the name) is very helpful to cashiers.

[Lace Neil Singer]

That customer must be related to the one who came into the petrol station waving a voucher which she claimed gave her free petrol.

Um, no. It in fact gives you free store card points when you fill up your car. -.- SC refused to believe what was actually printed on the coupon was true, even when I pointed it out to her, and stormed out in a huff, swearing to tell the local paper we cheated her.

I bet it gave them a good laugh.

[JustaCashier]

Myabe they would actually read signs if they were fined for stupid? But the fines all go straight to the employees they were being sucky too andnot the comapny... tax free.

Id have retired by now if that was the case.

Yeah, we'd all be retired and posting on the Life in Monaco BB instead of CS!

Mike

[BeenThereDoneThat]

Is it wrong that, when someone says I can have a discount, that I use my notebook and ask the person who told me to sign the note I write? I find having the note (and the name) is very helpful to cashiers.

I don't see anything wrong with that. If the person offering the discount is willing to at least initial the paper (maybe a full signature would be a bad idea since they have no idea who you are or what you might do with it), it would certainly help when you actually go back to the store and try to get the discount. It's the same reason we note orders where I work...if everything is documented, we can see who offered a discount, compensation, etc. and determine if that person had the authority to do so or not. If it's not in the notes, we tend to play it as if this is the first time the person is asking...and in severe cases we can always pull the call and listen to exactly what was said.

[XCashier]

Cashier (to customer): "She says it's buy five get one free."

Customer: *loudly* "BUY ONE get one free, I SAW IT!"

I've had this happen more than a few times, too. I've had to go to the aisle, pick up the sign, bring it back and show them on the sign that it says in bold black 1" type "buy five, get one free". Then of course, the SC frets and fusses and claims the sign is "confusing". Perhaps we should offer reading comprehension classes as well...

[Lace Neil Singer]

Come on, everyone knows that SCs only see/hear what they want to see/hear. XD Such as the following exchange, which happened yesterday:

SC: (after reading Christmas opening times) So, you're open twenty four hours Christmas week?
Me: Actually, we're open six am to ten pm Christmas week, cept for Christmas Eve when we close at half past six.
SC: But it says here...

Um, no it doesn't and if you think otherwise, you should learn to read. I printed that sheet out myself, so I know damn well what it says. Who wants to bet that SC rolls up after closing time on Christmas Eve and throws a tantrum cuz we're closed?