Really?!!

[tropicsgoddess]

You call me for technical support and you can't even tell me in a coherent way what your problem is. Then I had to probe like hell to figure out your problem and now you wanna tell me I'M incompetent when it turns out that a tech has to come back to your house for your old piece of shit box?! Fuck you.

[Easttech08]

I know exactly how you feel. I work for a cable, digital cable, internet and phone company in canada and it is amazing how often asking questions so we can understand what the problem is translates into incompetence. I have found that people now-a-days take technology for granted and just expect it to work.