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Casino wars - Revenge of the "Fallers"

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  • Casino wars - Revenge of the "Fallers"

    In general I like working at a casino. It's a solid full time gig, the benefits are decent and the work is interesting.

    But casinos seem to attract certain odd flavors of SCs.

    One that we encounter considerably more than most businesses would be the "faller" types.

    What is a faller?

    A faller is someone who will stage something: a fall on a tile floor, a head injury, an attempt to provoke an employee, etc.

    They do this because they want to sue our company and get a bunch of money out of us. More specifically, they believe that upon the filing of the suit, my company will just panic and offer them a giant settlement to just go away.

    One particular incident featured an SC who actually threw a large object down on his own foot to try for a lawsuit. Unfortunately for him, he did so within visual range of a security guard and got nothing out of his antics aside from an escort out of the building.

    While it may obviously seem incredibly stupid to try and pull a stunt like this in a place that has, you know, THOUSANDS of video cameras recording every second of every day, it happens more often than you think.

    People who have lost a lot of money AND been drinking tend to not be thinking straight and be quick to anger. I'm sure bartenders see variations of this, but it's kind of hard to drop $10 000 in less than 10 minutes at a bar. You can do that a casino...easily.

    I've never heard of a successful lawsuit of this nature being filed against our company. Accidents do happen, but with all the monitoring that occurs on our property, there'd be plenty of evidence for any lawsuit. The fallers just can't get away with it, no matter how hard they try.
    "If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant

  • #2
    Desperation overrides good judgement. Sorry, Mongo Skruddgemire. I do tend to overstate opinions a bit.
    Last edited by Kristev; 01-04-2012, 08:28 AM.
    Customers should always be served . . . to the nearest great white.

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    • #3
      Quoth Kristev View Post
      Desperation overrides good judgement. But then, they are at a casino to begin with, aren't they?
      Please be not so quick as to judge the intelligence or reasoning skills of all of those who go to casinos.

      I used to frequent one once a month to play blackjack for a day.

      I could go up there with $200 and come back with at least $100 of it, and usually a little more than what I went with.

      I didn't go for the hope of winning big, I went for the fun of hanging out at the table and meeting interesting people and for the way the casino treats me. I know they comp to keep you there so you gamble more...but it is still fun to be pampered. A free drink here or there, a free lunch...the little ways they make you feel at ease so you'll keep gambling.

      I do agree that there are far too many people who are out of control about it if not actually addicts who need professional help, but for me and many others, going to a casino is not a lack of good judgement. For us, it is a harmless diversion.
      I never lost my faith in humanity. Can't lose what you never had right?

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      • #4
        My mother fell at a casino once. *Somehow* the video for that hallway at that moment went missing. She was out the time and money from the lawyer, and still has trouble with the pinched nerves. It's not always someone trying to get easy money.
        NPCing: the ancient art of acting out your multiple personality disorder in a setting where someone else might think there's nothing wrong with you.

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        • #5
          Sue

          Quoth wynjara View Post
          My mother fell at a casino once. *Somehow* the video for that hallway at that moment went missing. She was out the time and money from the lawyer, and still has trouble with the pinched nerves. It's not always someone trying to get easy money.
          Did she sue? Does not the judge find it questionable that the video just happens to be missing?

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          • #6
            They did a special on that years ago. I can't remember the name of it and it could have been on what was then known as Court TV, but it was a whole special about ways people try to cheat casinos out of money.

            Not that I want to encourage card counting, but those people at least go on to write books. I've never seen a movie with Kevin Spacey about a faller.

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            • #7
              Quoth wynjara View Post
              My mother fell at a casino once. *Somehow* the video for that hallway at that moment went missing. She was out the time and money from the lawyer, and still has trouble with the pinched nerves. It's not always someone trying to get easy money.
              Oh I know there are plenty of legit accidents where legal measures may need to be employed.

              But there's a difference between someone who legitimately slips and injures themselves and someone attempting to stage the act as a form of extortion.
              "If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant

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              • #8
                Quoth earl colby pottinger View Post
                Did she sue? Does not the judge find it questionable that the video just happens to be missing?
                She did sue, but because of the ridiculous number of people who do exactly what the OP mentioned, her lawyer even basically told her there was no chance in hell. I think they claimed it was a tech error that lost the footage, this was several years ago.
                NPCing: the ancient art of acting out your multiple personality disorder in a setting where someone else might think there's nothing wrong with you.

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                • #9
                  Fallers exist at my retail store too. Good-for-nothing worthless customers that want a good supply of cash by "pretending" to slip on something on the floor and among other things. Then they plan to scream bloody murder and want to sue. Last customer that did this actually was stupid enough to pull her incident in front of a security camera and she was arrested by the police when she threw a fit about it. Faking injuries doesn't pay in the end, does it?

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                  • #10
                    Hell, if you think casinos are bad, you should see the lawsuits brought against Disney. Un-friggin-believable what people will try to blame on Mickey just because he has the fattest wallet. Another guest in the park ran over your foot with their wheelchair? SUE DISNEY!

                    Yeah, that'll get them somewhere. Morons, I tell ya...

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                    • #11
                      Thanks for reminding me of that! I'll be sure to never work for one of their little amusement parks. Last thing I need is another job with all the frivolous lawsuits going on.

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                      • #12
                        Quoth Moosenogger View Post
                        Hell, if you think casinos are bad, you should see the lawsuits brought against Disney. Un-friggin-believable what people will try to blame on Mickey just because he has the fattest wallet. Another guest in the park ran over your foot with their wheelchair? SUE DISNEY!

                        Yeah, that'll get them somewhere. Morons, I tell ya...
                        Funny you mention this, apparently we had a "visitor" holding a handmade sign that said, "I got run over by a Disney ECV!" and the employee that was caught looking at it was told by the woman, "Yeah, go ahead and tell your manager! I'm not leaving until I get some free stuff!"

                        By the time my partner that night and I went outside, the woman was gone, so we missed all the fun.

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                        • #13
                          Quoth Moosenogger View Post
                          Hell, if you think casinos are bad, you should see the lawsuits brought against Disney. Un-friggin-believable what people will try to blame on Mickey just because he has the fattest wallet. Another guest in the park ran over your foot with their wheelchair? SUE DISNEY!

                          Yeah, that'll get them somewhere. Morons, I tell ya...
                          There's a story floating around the net somewhere where a woman sued Disney claiming that one of the Three Little pigs fondled her screaming "Mommy! Mommy!" She ended up dropping the charges once she was shown a photo that showed the costume didn't have operable arms.
                          The best professors are mad scientists! -Zoom

                          Now queen of USSR-Land...

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                          • #14
                            It's like something I said during the string of lawsuits from people claiming that JK Rowling stole their ideas. Financial success is like ordering pizza when you live with roommates. Everyone thinks they're entitled to a slice whether or not they've done anything to actually earn it.

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                            • #15
                              I'm glad I live just far away from WDW that I will probably never work there...no matter how dire my circumstances may be. Ugh.
                              "I was only LOOKING, I didn't mean to enter my card's CVV and actually ORDER! REFUND ME RIGHT NOW!!"

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