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  • #1

    Boo hoo! and other petty complaints

    It's complaints time!
    Yesterday my manager showed me one (of, what he said, many).
    After assuring that he (the SC) "really wasn't such a bad guy" and "usually he didn't care about little things but they all just stacked up" the list went on to read:

    Complaint 1: "There was no tea in the room! Coffee but no tea, in every hotel of your kind I've been to there's always, ALWAYS TEA in the room!"

    Calm down, tea freak. That's funny! I've stayed in a lot of our hotels too, and there's never been tea. Maybe you stayed in China or Japan? Or England?

    Complaint 2: "OMG! The renovations! They're so.....so ugly! I understand you all have to do it but why don't you tell the workmen to put their tools away, they were everywhere!"

    Awww, is the big nasty tools gonna jump up and hurt you? And they were not everywhere, they were in clearly marked closed off areas, to the side, not in any paths. And they were maybe one or two.

    Complaint 3: "I went to the work out room and OMG! There is no hand sanitizer! The equipment was filthy! And the room was soooo small! All the others were bigger and had hand sanitizer! Oh yeah and there was trash in the floor and no towels!"

    Thank Mr. Lazy Two, our houseperson for that. And our oblivious GM. Our workout room isn't the cleanest but nor is it a warzone like the SC so describes. Oh, and also I didn't know that we were turned into a gym! Silly me, I thought we were renting rooms! I guess I'll get the memo soon.

    Complaint 4: "I asked the front desk for some eye contact solution. I was told there was none. No helpful suggestion to find some at all! I looked around, BY MYSELF, and found a pharmacy just a block away! WHY wasn't I told this????"

    That's funny! I guess you must be a magician! Cuz the nearest pharmacy is 16 blocks away! I know cuz I've been asked many times and my manager & the computer confirmed it. Somehow you used magic. Lucky you to be born with such powers!

    Sadly, cuz of petty idiots like these, my manager says were in the lower five percent of all the hotels of our kind in the state. I long for the day where an IQ test is manadatory to check in.
    Can't reason with the unreasonable.
    The only thing worse than not getting hired is getting hired.
    Tags: None
  • #2
    Quoth HotelMinion View Post
    Calm down, tea freak. That's funny! I've stayed in a lot of our hotels too, and there's never been tea. Maybe you stayed in China or Japan? Or England?
    All the hotels I've been to (in England, natch) have tea. XD Not that it ever gets touched; I hate tea and my fiance can only have decaff. Maybe we should have hung on to it so that we could pack it up and send it to you to pass on to the SC.
    People who don't like cats were probably mice in an earlier life.
    My DeviantArt.

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    • #3
      Quoth HotelMinion View Post
      Complaint 2: "OMG! The renovations! They're so.....so ugly! I understand you all have to do it but why don't you tell the workmen to put their tools away, they were everywhere!"
      Whenever I see those signs that say, "Pardon our appearance while we make renovations" I always wonder who those idiots are who make such a huge deal out of something like this to require a sign asking for forgiveness. I've finally found one of those idiots.
      Fiancee: We're going to need to do laundry. I'm out of clean pants.
      Me: Sounds like a job for Gravekeeper!
      Fiancee: What?!
      Me: Nevermind.

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      • #4
        Why would it be the hotels obligation to tell the guest where he can find contact solution? Even if the nearest pharmacy was a block away? It would be nice, but the worker might not know where the nearest pharmacy is. It's similar to how I hate when people come into my McDs to ask for directions. They don't even buy anything, but for some reason think we are the best place to stop for directions. Sometimes we know, but most of the time we don't. 90% of the people that work there don't drive and don't know where anything is and 5% of the people that work there aren't from the same city, so they don't know anything about the city we are in. Even then, if they were to ask me where a store or landmark is I could direct them, but mostly they give me addresses to people's houses, which I just have no idea.

        Sorry, got onto a rant.

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        • #5
          The hotel clerk might not even know what contact solution is. They might think the guest wants contact cement, and offer him some of that, which would result in a sticky situation.
          "I don't have to be petty. The Universe does that for me."

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          • #6
            Quoth Ironclad Alibi View Post
            The hotel clerk might not even know what contact solution is. They might think the guest wants contact cement, and offer him some of that, which would result in a sticky situation.
            But I'm sure the directions would be rock solid.
            They say that God only gives us what we can handle. Apparently, God thinks I'm a bad ass.

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            • #7
              Quoth Panacea View Post
              But I'm sure the directions would be rock solid.
              At least they'd have an excuse for being stuck up. Maybe add some Imodium to cover all the bases.
              I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
              Procrastination: Forward planning to insure there is something to do tomorrow.
              Derails threads faster than a pocket nuke.

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              • #8
                Quoth HotelMinion View Post
                Complaint 2: "OMG! The renovations! They're so.....so ugly! I understand you all have to do it but why don't you tell the workmen to put their tools away, they were everywhere!"

                I wonder if he was maybe in the roped off area and that is why they were in his way!
                You've got a real problem all right, and a banjo is the only answer! - Pinkie Pie

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                • #9
                  At Grocery Store, all the complaints were called into a tip line. The recordings were emailed to us. We got lots of amusement listening to the complaints, because you can tell how crazy the complainer by their voice...

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