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Better put your boots on....(LONG)
because the bullshit is deep with this one.
Aww man, server troubles today and the anticipation of this post was with me all day.
Very shortly after opening, I'm heading up toward the front of the store to get some labels for my printer. On the way there I pass a woman, a man, and two kids. They are walking very urgently toward the back of the store. In fact, the woman is holding the hand of the younger child, and just about dragging him across the floor.
While I'm rummaging around by the service desk for my labels, the man takes the two kids back out to the parking lot and the woman stops at the desk to ask the people there if we priced and put out any free goods yet. We had received a pallet of free goods on one of the trucks last week, but store manager was gone on vacation and he's the only person who can price that stuff.
The service desk people tell the woman they aren't aware of any free goods in the backroom. So the woman gets very agitated and tells us the following:
I don't think I have a very good BS detector, but while all this was going on, it was SCREAMING.
The service desk people ask the woman for her name and phone number, which she provides. IMO they totally asked the wrong question. It would've been better to ask her the name of the company she works for, or her contact person in this company. That would've shut her down quick.
We figure this woman got an e-mail from somebody who works at the swamp that we had these free goods, and there were some reasonably attractive items on the pallet, including a couple TVs. She came in and when she couldn't find this stuff anyplace, she decided to get somebody into trouble with her secret shopper story. Store manager sent a note up to the corporate LP guy asking if they were sending anybody to check up on what we do with the free goods. When I left this afternoon we still didn't have an answer.
This is the kind of thing that can get our free goods, or fun pallets, taken away, and there will be some very unhappy employees if this happens.
Aww man, server troubles today and the anticipation of this post was with me all day.
Very shortly after opening, I'm heading up toward the front of the store to get some labels for my printer. On the way there I pass a woman, a man, and two kids. They are walking very urgently toward the back of the store. In fact, the woman is holding the hand of the younger child, and just about dragging him across the floor.
While I'm rummaging around by the service desk for my labels, the man takes the two kids back out to the parking lot and the woman stops at the desk to ask the people there if we priced and put out any free goods yet. We had received a pallet of free goods on one of the trucks last week, but store manager was gone on vacation and he's the only person who can price that stuff.
The service desk people tell the woman they aren't aware of any free goods in the backroom. So the woman gets very agitated and tells us the following:
- She's a secret shopper, who does secret shops for Walmart and other retailers, evidently sent out by corporate, and she had gotten an e-mail telling her these free goods were in our store.
- Because these free goods are not priced and out on the floor for sale, she cannot do her job, whatever it is, and this has her all atwitter.
I don't think I have a very good BS detector, but while all this was going on, it was SCREAMING.
- Isn't the first rule of being a secret shopper you never mention you are a secret shopper? Like Fight Club? You never talk about Fight Club.
- This company wastes money in all kinds of ungodly ways, but even they are not so wasteful as to hire a company to provide secret shoppers to monitor how we are processing merchandise furnished to us at no cost.
- We don't use secret shoppers for ANYTHING, and if we did we'd know about it.
- The woman referred to the free goods as the "fun pallet." This is a term used by store employees to describe free goods. It isn't the corporate term for them, and wouldn't be used in any e-mail sent down to her by them or her secret shop company.
- This e-mail she supposedly got almost certainly didn't come from corporate, if it even exists. We have no idea when free goods are coming in on a truck. They don't show up on the manifest or anything.
- Store manager not being in to price free goods=/="can't do your job." You could just report the stuff wasn't priced or on the floor yet.
The service desk people ask the woman for her name and phone number, which she provides. IMO they totally asked the wrong question. It would've been better to ask her the name of the company she works for, or her contact person in this company. That would've shut her down quick.
We figure this woman got an e-mail from somebody who works at the swamp that we had these free goods, and there were some reasonably attractive items on the pallet, including a couple TVs. She came in and when she couldn't find this stuff anyplace, she decided to get somebody into trouble with her secret shopper story. Store manager sent a note up to the corporate LP guy asking if they were sending anybody to check up on what we do with the free goods. When I left this afternoon we still didn't have an answer.
This is the kind of thing that can get our free goods, or fun pallets, taken away, and there will be some very unhappy employees if this happens.
We've been depraved of our only holyday! Happy Trash Day!
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