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I was in quite a good mood for some reason, so when I served this customer I was very cheerful towards him.
Me: Hi there pal, what can I get you?
SC: I will have a pint of lager.
Me: Coming right up.
I served the drink.
Me: And that is £x.xx please.
I rang it through.
Me: And that is £x.xx change. Enjoy your drink.
Can you see the part where I was a rude bastard? No? Neither can I. The SC snatched the drink off the bar top, gave me an evil look and stormed off to his table. OK, whatever. I don’t give a fuck. I would just get someone else to serve him when he returned.
The pub was very quiet, so my co-workers and I simply stood around and chatted. I also need to point out that I didn’t even mention the SC glared at me because it simply didn’t bother me. About ten minutes later he stormed up to the bar and slammed the empty glass on the bar top.
SC: Well, I’m going to leave now seeing as you quite clearly don’t want me here! I want to know what I have done to deserve this treatment from you!
Me: What? I’m sorry, but what do you think I have done?
SC: You snarled-ed-ed at me!
Me: What? When?
SC: When I walked up to the bar, you snarled-ed-ed. You quite clearly don’t want me here and I want to know why!
Me: OK, well I’m sorry if you got that impression but I did not snarl. If I looked as though I was unhappy, then I’m sorry-
SC: No! No! It wasn’t a look! It was a full on snarl! And this wasn’t the first time you have snarled-ed-ed at me! Why did you do it a few days ago? Do you have something against me?
Me: What? When?
SC: In *supermarket*! On Friday! I saw you in there, and you looked and snarled-ed-ed at me in there too!
That was scary. I was in the supermarket he mentioned on Friday. I was doing my shopping. But I don’t recall seeing him and snarling at anyone!
Me: I don’t recall seeing you in there.
SC: Don’t lie. I work there and I saw you. You hate me for no reason. You have snarled-ed-ed at me twice and I haven’t done anything! What do you have against me? What have I done? What?
I grabbed a co-worker, turned my back and whispered in her ear.
Me: Get a manager because I really am going to snarl in a second.
I turned back.
SC: Well? I want to know why!
Me: A manager is on his way to speak to you, because I really don’t know what to say anymore.
SC: Don’t you be passing this complaint onto someone else! I don’t trust you! I bet you were the one that complained to my manager in *supermarket*!
Manager walked out. Luckily CW had explained the situation, so he just patted me on the back and told me to go wash some glasses. As I cleaned, I saw him point at me several times, uttering the word “snarled-ed-ed” over and over again. The manager had a look of complete and utter confusion on his face. After a couple of minutes, manager walked away from him. The SC followed.
SC: What have I done? Seriously! *points at me* YOU hate me, your manager hates me, you keep snarled-ed-ed-ing at me, and I haven’t done anything except come in for a quiet drink! And you’re trying to get me fired!
Manager: Look pal, I’m trying to remain polite here but you are seriously trying my patience. I want you to leave.
SC: *glares at me* Don’t think this is the last you have seen of me!
Guess I will have to find a new supermarket to do my shopping at then.
Me: Hi there pal, what can I get you?
SC: I will have a pint of lager.
Me: Coming right up.
I served the drink.
Me: And that is £x.xx please.
I rang it through.
Me: And that is £x.xx change. Enjoy your drink.
Can you see the part where I was a rude bastard? No? Neither can I. The SC snatched the drink off the bar top, gave me an evil look and stormed off to his table. OK, whatever. I don’t give a fuck. I would just get someone else to serve him when he returned.
The pub was very quiet, so my co-workers and I simply stood around and chatted. I also need to point out that I didn’t even mention the SC glared at me because it simply didn’t bother me. About ten minutes later he stormed up to the bar and slammed the empty glass on the bar top.
SC: Well, I’m going to leave now seeing as you quite clearly don’t want me here! I want to know what I have done to deserve this treatment from you!
Me: What? I’m sorry, but what do you think I have done?
SC: You snarled-ed-ed at me!
Me: What? When?
SC: When I walked up to the bar, you snarled-ed-ed. You quite clearly don’t want me here and I want to know why!
Me: OK, well I’m sorry if you got that impression but I did not snarl. If I looked as though I was unhappy, then I’m sorry-
SC: No! No! It wasn’t a look! It was a full on snarl! And this wasn’t the first time you have snarled-ed-ed at me! Why did you do it a few days ago? Do you have something against me?
Me: What? When?
SC: In *supermarket*! On Friday! I saw you in there, and you looked and snarled-ed-ed at me in there too!
That was scary. I was in the supermarket he mentioned on Friday. I was doing my shopping. But I don’t recall seeing him and snarling at anyone!
Me: I don’t recall seeing you in there.
SC: Don’t lie. I work there and I saw you. You hate me for no reason. You have snarled-ed-ed at me twice and I haven’t done anything! What do you have against me? What have I done? What?
I grabbed a co-worker, turned my back and whispered in her ear.
Me: Get a manager because I really am going to snarl in a second.
I turned back.
SC: Well? I want to know why!
Me: A manager is on his way to speak to you, because I really don’t know what to say anymore.
SC: Don’t you be passing this complaint onto someone else! I don’t trust you! I bet you were the one that complained to my manager in *supermarket*!
Manager walked out. Luckily CW had explained the situation, so he just patted me on the back and told me to go wash some glasses. As I cleaned, I saw him point at me several times, uttering the word “snarled-ed-ed” over and over again. The manager had a look of complete and utter confusion on his face. After a couple of minutes, manager walked away from him. The SC followed.
SC: What have I done? Seriously! *points at me* YOU hate me, your manager hates me, you keep snarled-ed-ed-ing at me, and I haven’t done anything except come in for a quiet drink! And you’re trying to get me fired!
Manager: Look pal, I’m trying to remain polite here but you are seriously trying my patience. I want you to leave.
SC: *glares at me* Don’t think this is the last you have seen of me!
Guess I will have to find a new supermarket to do my shopping at then.
Do please let us know what he says when he comes back...
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