Quoth LillFilly
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Always get the initial matter down in writing, as a contract, and specify that any last-minute changes MUST BE put down in writing, and paid for, and make them sign it. Be sure to include a nice obvious clause in the basic contract that allows for them "neglecting" to sign any change orders -- essentially, if they sign the base contract, that covers any non-signed changes and obliges them to pay. Any expenses incurred that were never discussed...like clients making off with the centerpieces, get a penalty fee attached.
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