So, I was talking to my bank's credit counselor (wonderful person. Any of our customers can sit down with her for free budgeting and credit advice.) and she wants to know if I can give her some information to help her with a client she's working with. Apparently the client is very upset because she is on a fixed income and was approved for a very expensive car loan... which she got and is now having trouble affording.
Credit counselor can give a lot of general reasons why someone might be approved for too big of loan for them. Since we are rather conservative about our approvals, it is usually that they have bills that we had no way to know about that are not typical for the average household, for instance medical issues or (as in this woman's case) "I can't say no to my grown children even when the money I'm giving to them is preventing me from paying my own bills" syndrome.
So, I look up the loan approval to help the counselor get a better picture and find out a couple of things.
1) The woman did NOT do the loan on her own. She had a co-signer, who she listed as her spouse (false as it turns out, it was another relative...makes a difference because when a spouse co-signs they tend to expect that they are also paying the loan. When a relative co-signs they tend to expect that they are "guaranteeing" the loan, but that the primary person will be the one paying).
2) While woman alone did not have the income to support the $38,000 auto loan, "spouse" had MORE than enough income. Especially since neither of them had any other significant loans outstanding.
3) Both also had 800+ credit scores.
So there is NO reason on earth that we would NOT approve her loan.
But apparently, we should have known that she couldn't afford such a large auto loan and denied giving it to her, and so her expensive purchase is OUR fault, not hers.
Credit counselor can give a lot of general reasons why someone might be approved for too big of loan for them. Since we are rather conservative about our approvals, it is usually that they have bills that we had no way to know about that are not typical for the average household, for instance medical issues or (as in this woman's case) "I can't say no to my grown children even when the money I'm giving to them is preventing me from paying my own bills" syndrome.
So, I look up the loan approval to help the counselor get a better picture and find out a couple of things.
1) The woman did NOT do the loan on her own. She had a co-signer, who she listed as her spouse (false as it turns out, it was another relative...makes a difference because when a spouse co-signs they tend to expect that they are also paying the loan. When a relative co-signs they tend to expect that they are "guaranteeing" the loan, but that the primary person will be the one paying).
2) While woman alone did not have the income to support the $38,000 auto loan, "spouse" had MORE than enough income. Especially since neither of them had any other significant loans outstanding.
3) Both also had 800+ credit scores.
So there is NO reason on earth that we would NOT approve her loan.
But apparently, we should have known that she couldn't afford such a large auto loan and denied giving it to her, and so her expensive purchase is OUR fault, not hers.
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