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Did your mommy ever tell you you're special?
This is exactly what I needed on a day where I was all alone on the salesfloor.
I get called to do a carryout; a kitchen table and two dining benches. I get them on a cart and up to the service desk.
There I find the person who bought them is some guy talking into a cellphone, telling somebody to transfer money from one bank account to another. The service desk lady tells me it will probably be a little while before the purchase is completed, so I can go and do other things until he's ready. So I do.
A short time later, service desk lady calls me and says the benches are wrong, even though they're what the customer brought up pull tags for. So I take them back to the back room, and wait for the customer to take tags for chairs instead.
Not long after I get the benches put away, service desk lady calls me and tells me the customer apparently is going to buy eight chairs to go with his table. The chairs come in packs of two and he brought up four tags. But then I can hear the guy talking with service desk lady, and she tells me he's decided to return everything, so could I please get the table and re-backstock it?
At the service desk, I take all the pull tags from the service desk lady (table, two benches, four packs of chairs), and on my way back to backroom with the table, stop in the furniture department to return all the tags to the displays. There I find customer, again on his cell phone, presumably talking to a wife or girlfriend. I don't pay much attention to the conversation but "I wish you were here to look at them" is said at least twice.
Almost to the backroom, I hear somebody trying to get my attention. It's customer. He's decided he wants the table and four 2-packs of chairs after all. He had been on the phone with his wife, who'd been in the store and saw a kitchen table and chairs she liked, but didn't tell him which table and chairs they were before sending him to the store to buy them. I go to the backroom and get the chairs, put them on top of the table, and bring the whole shebang back to the front.
Now would be a good time for the customer's debit card to decline due to insufficient funds. Customer cannot understand why this is happening; after all he just had money transferred into the account and had returned a large purchase. He has the cashier run his card through a few times and then is sent to the service desk, where he's told he needs to contact his bank to find out why his card is declining. He leaves to go to the bank in person, his table and chairs are left in a vacant checklane, and I hope he doesn't return until after 1:30, when I'll be gone.
Customer returns--at 1:25.
When I'm busy with two other carryouts that just came in. His card goes through and we load the table and chairs into his van.
I was stuck with the guy for over half an hour. All due to his amazing lack of foresight.
I get called to do a carryout; a kitchen table and two dining benches. I get them on a cart and up to the service desk.
There I find the person who bought them is some guy talking into a cellphone, telling somebody to transfer money from one bank account to another. The service desk lady tells me it will probably be a little while before the purchase is completed, so I can go and do other things until he's ready. So I do.
A short time later, service desk lady calls me and says the benches are wrong, even though they're what the customer brought up pull tags for. So I take them back to the back room, and wait for the customer to take tags for chairs instead.
Not long after I get the benches put away, service desk lady calls me and tells me the customer apparently is going to buy eight chairs to go with his table. The chairs come in packs of two and he brought up four tags. But then I can hear the guy talking with service desk lady, and she tells me he's decided to return everything, so could I please get the table and re-backstock it?
At the service desk, I take all the pull tags from the service desk lady (table, two benches, four packs of chairs), and on my way back to backroom with the table, stop in the furniture department to return all the tags to the displays. There I find customer, again on his cell phone, presumably talking to a wife or girlfriend. I don't pay much attention to the conversation but "I wish you were here to look at them" is said at least twice.
Almost to the backroom, I hear somebody trying to get my attention. It's customer. He's decided he wants the table and four 2-packs of chairs after all. He had been on the phone with his wife, who'd been in the store and saw a kitchen table and chairs she liked, but didn't tell him which table and chairs they were before sending him to the store to buy them. I go to the backroom and get the chairs, put them on top of the table, and bring the whole shebang back to the front.
Now would be a good time for the customer's debit card to decline due to insufficient funds. Customer cannot understand why this is happening; after all he just had money transferred into the account and had returned a large purchase. He has the cashier run his card through a few times and then is sent to the service desk, where he's told he needs to contact his bank to find out why his card is declining. He leaves to go to the bank in person, his table and chairs are left in a vacant checklane, and I hope he doesn't return until after 1:30, when I'll be gone.
Customer returns--at 1:25.
When I'm busy with two other carryouts that just came in. His card goes through and we load the table and chairs into his van.I was stuck with the guy for over half an hour. All due to his amazing lack of foresight.
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