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So, riddle me this.
Your child has asthma. Do you:
1) keep an active script open with the pharmacy for his rescue inhaler, and call to get it ready when needed.
2) fill the inhaler ahead of time, keep one in your purse if needed.
3) Pull up to the pharmacy only once your child is in a fullblown asthma attack, wave a script at the tech, and yell at them to fill it RIGHT NOW!!!!! ?
Yes, Madame chose door number three.
Now right about when she came motoring through the drive thru, I already had a standing room only crowd in my waiting room. All emergency scripts, several for other children. I told her pleasantly what my wait time was (about 30 minutes at that point, which is pretty darn good considering how many scripts we had in queue). She throws a hissy, because her baby's having an emergency. Ok, but it's still gonna take me some time to get it done, as we are still rather busy, and I'm not gonna ignore every other emergency we've got going.
She decides she wants to talk to the pharmacist, smugly telling me that "She would surely understand." Ok, fine.
I wait until the pharmacist is done counselling the patient she was with, and told her about the wench in the drive through.
Pharmacist explains exactly what I'd already said, and also points out that she would not allow the wench to sit in the drive through as there were people behind her. She would not start filling it until she moved. Furthermore, the longer the wench argued, the more she was preventing us from starting the script.
She finally moved her stupid butt, and true to our word, we did fill it quickly, because we obviously understand the meaning of an emergency.
Moral of the story? Yes, we understand the concept of "kid can't breathe, needs meds now." We also understand that you are not the only person coming to our store, however. We do not operate in a closed system, and if you want people to cooperate with you, you need to think about other people, too.
And for christ's sake, keep a goddamn rescue inhaler at the ready! Your frickin' script was dated from last november, you could have easily filled it along time ago to have on hand for an emergency such as this! AAAAA!
Your child has asthma. Do you:
1) keep an active script open with the pharmacy for his rescue inhaler, and call to get it ready when needed.
2) fill the inhaler ahead of time, keep one in your purse if needed.
3) Pull up to the pharmacy only once your child is in a fullblown asthma attack, wave a script at the tech, and yell at them to fill it RIGHT NOW!!!!! ?
Yes, Madame chose door number three.
Now right about when she came motoring through the drive thru, I already had a standing room only crowd in my waiting room. All emergency scripts, several for other children. I told her pleasantly what my wait time was (about 30 minutes at that point, which is pretty darn good considering how many scripts we had in queue). She throws a hissy, because her baby's having an emergency. Ok, but it's still gonna take me some time to get it done, as we are still rather busy, and I'm not gonna ignore every other emergency we've got going.
She decides she wants to talk to the pharmacist, smugly telling me that "She would surely understand." Ok, fine.
I wait until the pharmacist is done counselling the patient she was with, and told her about the wench in the drive through.
Pharmacist explains exactly what I'd already said, and also points out that she would not allow the wench to sit in the drive through as there were people behind her. She would not start filling it until she moved. Furthermore, the longer the wench argued, the more she was preventing us from starting the script.
She finally moved her stupid butt, and true to our word, we did fill it quickly, because we obviously understand the meaning of an emergency.
Moral of the story? Yes, we understand the concept of "kid can't breathe, needs meds now." We also understand that you are not the only person coming to our store, however. We do not operate in a closed system, and if you want people to cooperate with you, you need to think about other people, too.
And for christ's sake, keep a goddamn rescue inhaler at the ready! Your frickin' script was dated from last november, you could have easily filled it along time ago to have on hand for an emergency such as this! AAAAA!
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