Sometimes it's just the little things

[bankworking]

We have complimentary coffee and hot water with tea-bags and hot chocolate mix. Yes, we give it away free. This does NOT mean it is okay for you to stuff your purse full of the hot chocolate mix bags.

As many have said, we ain't your babysitters; watch your own kids.

I know we don't have a dedicated person behind the coffee counter just for remaking coffee, and sometimes, especially later in the day, we get busy and that service gets neglected. This does not mean you can open the door to the area and start poking through the cabinets back there yourself to make coffee. Actually, I do appreciate the thought, but that just feels like a liability issue to me. Let us know the coffee is empty. We will get a new pot going.

Our couches are for people to wait with some level of comfort. They are not for sleeping on. (And he wasn't even waiting for anyone. Who goes to a bank to sleep?)

Yes, we keep paper in the printers and let you do your print outs for free. This is not an invitation for you to print out an entire book.

And no, we are NOT going to start letting people use flash drives on the public computers designed specifically for customers to have a secure place to log-on to their online banking when they aren't able to at home. We also don't allow you to save anything on the computers. Or download anything. And most of the control functions are blocked. I can barely change the print settings on the computers.

I am very sorry that the tv station brought up a show you dislike. Unfortunately, there is a channel-change button right on the tv itself where any customer can access it at will. If we notice something inappropriate, we switch the channel, but this can get missed. Get over it or change the channel yourself.

I am very, very, very sorry that you "don't use computers". Unfortunately, in order to sign in for a loan representative, we no longer have a receptionist. Our sign in desk is now a computer screen. It asks you to type in your name and click the "Sign-in" button. You can choose to add who you wish to see (from a list), but that is not required. Even if you don't use computers, is that really so hard?

[MoonCat]

Who goes to a bank to sleep?)

Probably a homeless guy?

[Merriweather]

Our couches are for people to wait with some level of comfort. They are not for sleeping on. (And he wasn't even waiting for anyone. Who goes to a bank to sleep?)

Someone who's already been kicked out of the library, the coffee shop, and the bus station?

[Sapphire Silk]

We have complimentary coffee and hot water with tea-bags and hot chocolate mix. Yes, we give it away free. This does NOT mean it is okay for you to stuff your purse full of the hot chocolate mix bags.

Ugh. I used to have to deal with this at one of the hospitals where I worked ER. The cafeteria would close after dinner, but the dining area remained open, and there were soda and snack machines there. There was a counter with sugar for coffee and such; I walked in one night to catch on of our frequent fliers stuffing her purse full of sugar. I made her put it all back, chased her out, and told her I'd call the cops if I ever caught her doing it again.

[Seshat]

I will say that some disabled people might accidentally fall asleep while waiting for a bank rep - but also that someone that prone to sleep should have a friend, if not an actual carer, with them.

I've fallen asleep in a bowling alley. On Saturday night. When my body wants sleep, lights and noise don't mean a damn thing.

[Irving Patrick Freleigh]

Someone who's already been kicked out of the library, the coffee shop, and the bus station?

You forgot the hotel lobby.

[camjuniper]

I've fallen asleep in a bowling alley. On Saturday night. When my body wants sleep, lights and noise don't mean a damn thing.

My dad's exactly like that! He falls asleep in front of the tv at home, movies out, even at a draft horse show. Though if it weren't for the closed eyes and slight occasional snore, you'd never know it--he could still be sitting blot upright, head held straight and everything.

And he certainly wouldn't curl up on a bank couch. Yeah, probably someone who's been told they can't sleep everywhere else!

[Seraph]

When I was a kid, and we had to live at a hotel for a bit, I was totally guilty of sneaking off with 3-5 packets of the complimentary hot chocolate. I'd tote them back up to our room and just use them throughout the day. Ended up feeling horrible about it, and apologizing to the front desk about it.

....Who promptly handed me an entire box of the packets and told me to go nuts.


I loved that place. <sigh>

[wolfie]

When I was a kid, and we had to live at a hotel for a bit, I was totally guilty of sneaking off with 3-5 packets of the complimentary hot chocolate. I'd tote them back up to our room and just use them throughout the day. Ended up feeling horrible about it, and apologizing to the front desk about it.

But there's a difference between your case and the purse-stuffers. You were at the hotel, so effectively there was no difference between you taking 3-5 packets at once and preparing them in your room, and you going down to the beverage area 3-5 times per day and making yourself a cup of hot chocolate. The purse-stuffers were grabbing stuff to take home and use.

The only case I can see where "fill up for when you're gone" is OK is the coffee maker in the break room of a place with a lot of off-site workers. Someone in the office can just go and get themselves another cup, but (let's assume a trucking company) a driver who's headed outbound on a 1500 mile run can't, so they should be able to fill a thermos before going out. Of course, filling up the thermos again when they get back and are headed home for the weekend wouldn't be kosher.

[blas]

Just like the free coffee at my work that we've always had, but then the day shifters come in and have to fill up their Mega Buddy 72 oz coffee mug/thermos multiple times in a matter of a couple of hours.

[NateTheChops]

I've fallen asleep in a bowling alley. On Saturday night. When my body wants sleep, lights and noise don't mean a damn thing.

I fell asleep in an MRI machine. It ruled out claustrophobia.

I've noticed a lot of banks in my area are putting Keurigs out in the lobby. I'd be surprised if more people weren't going in there just for the free coffee.

[XCashier]

I've fallen asleep in a bowling alley. On Saturday night.

Well sure, the bowling alley is so quiet you can hear a pin drop.

But seriously, when the body decides it wants sleep, it'll sleep right then and there, to heck with circumstances.

[raudf]

I fell asleep standing upright behind my register once, while ringing a customer up. Didn't get chewed, because I did jerk awake and looked very sheepish. Couldn't figure out why I was so tired, since I had gotten plenty of sleep the night before. Turned out pregnancy can do that to you.

[sirwired]

If I was your bank, I'd fill the front USB ports with glue. Having working front USB ports on machines used for online banking is a crazy-huge risk.

[Shalom]

then the day shifters come in and have to fill up their Mega Buddy 72 oz coffee mug/thermos multiple times in a matter of a couple of hours.

Jeez, bet they spend as much time in the bathroom as they do at their stations...

ETA: My dad used to fall asleep standing up on the subway during rush hour, one hand on the overhead strap and the other holding his briefcase. He usually woke up for his stop, though.