I work for a business who does a fish fry every year for Lent. So, every Friday for, I don't know, 6-7 weeks, we serve fish dinners and sandwiches with some sides.
Last year, this beauty shop gave me shit because I overcharged them. No, I did not overcharge you, when you add a sandwich on, we add the cost of that sandwich on to your bill. Just because you add a sandwich on later doesn't mean it's free.
Last Friday was the beginning of the month (checks), the school district got paid and the usual large orders come in. The large orders are from businesses that fax their order to me by 10 am, on a neatly printed form with each employees name and their order. Easiest ever.
11:30-12:15 is our busiest times. Businesses that want delivery have their order in way before that because they PLAN according to their lunch time.
11:45 am
*ring ring* "Business! How can I help you?"
Beauty shop: "umm, we need to place, umm, an order. Umm, what do you have?" (you were just here an hour ago to get a menu)
I go through the list, to tell them what we offer.
Shop: "um, well, I will call you back".
(sigh)
12:15
*ring ring*
"This is beauty shop, we want.....(5 sandwiches, 1 order of haluski)"
"Would you like to pick this up or have it delivered"
"WE WANT IT DELIVERED" >blink<
"OK, the earliest I can have it there is 1:00"
"1:00?"
"yes, ma'am, our driver is out on deliveries at the moment, the earliest I can be there is 1:00"
"FINE"
12:50 comes, driver is out the door with their order. It is 2 blocks away.
Driver comes back. The shop is mad because you didn't total each order individually. He said "I told them this is the total amount I am to collect, it is up to you to have the money ready for me".
Now...
This is 5 sandwiches (5.95 + tax) and an order of haluski (3.00 + tax).
You couldn't fucking figure out the totals on them? You call me at lunch rush (twice) you hemhaw around trying to decide what to order (while you have a menu in front of your damn face), you bitch because you can't get your order in 15 minutes AND it's my fuck up because I didn't total each individual sandwich?
4 more weeks of this....4 more weeks.
Last year, this beauty shop gave me shit because I overcharged them. No, I did not overcharge you, when you add a sandwich on, we add the cost of that sandwich on to your bill. Just because you add a sandwich on later doesn't mean it's free.
Last Friday was the beginning of the month (checks), the school district got paid and the usual large orders come in. The large orders are from businesses that fax their order to me by 10 am, on a neatly printed form with each employees name and their order. Easiest ever.
11:30-12:15 is our busiest times. Businesses that want delivery have their order in way before that because they PLAN according to their lunch time.
11:45 am
*ring ring* "Business! How can I help you?"
Beauty shop: "umm, we need to place, umm, an order. Umm, what do you have?" (you were just here an hour ago to get a menu)
I go through the list, to tell them what we offer.
Shop: "um, well, I will call you back".
(sigh)
12:15
*ring ring*
"This is beauty shop, we want.....(5 sandwiches, 1 order of haluski)"
"Would you like to pick this up or have it delivered"
"WE WANT IT DELIVERED" >blink<
"OK, the earliest I can have it there is 1:00"
"1:00?"
"yes, ma'am, our driver is out on deliveries at the moment, the earliest I can be there is 1:00"
"FINE"
12:50 comes, driver is out the door with their order. It is 2 blocks away.
Driver comes back. The shop is mad because you didn't total each order individually. He said "I told them this is the total amount I am to collect, it is up to you to have the money ready for me".
Now...
This is 5 sandwiches (5.95 + tax) and an order of haluski (3.00 + tax).
You couldn't fucking figure out the totals on them? You call me at lunch rush (twice) you hemhaw around trying to decide what to order (while you have a menu in front of your damn face), you bitch because you can't get your order in 15 minutes AND it's my fuck up because I didn't total each individual sandwich?
4 more weeks of this....4 more weeks.
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