Ok so I dealt with this guy a little then got told a story little later, I don't know if this was before or after I dealt with him (I think it was before just for how the timing worked out).
I'm in the printer aisle and this guy walks up to me and points at a printer that's currently on sale and says basically:"I'll take one of those"
ME:I'll go see if we have any in stock
-checks inventory program, it says one (this means display model only)
Me: unfortunately sir we're down to just the display model
Him: (before I can even say a word) what kind of deal can you give me on the display model?
I basically tell him that I'd have to check with my manager to see if we could even sell the display model but I could see if I could transfer one in at no extra cost or see if the second store has any in stock.
So they ask the manager who was standing nearby who explains that because it's not clearance we aren't going to sell the display model. They end up going to the other store after we confirm they have some.
Doesn't seem very sucky? well that was just to help set the scene.
After he's gone I'm talking to the cashier about him and apparently he returned an open toner (normally we don't take back open ones, I don't know why we did this one) which was actually the same kind the printer takes that he was trying to buy. My manager apparently commented that we can't send it back to brother because it's already open, so we'll have to recycle it.
The customer apparently then offered to purchase the toner back at a reduced price because it's already open. the toner is 52 dollars new, he offered $20. so including tax that's 1/3 of the price. and after my manager said no he gave my manager a business card for "when he decides to sell that toner"
The first part is more just the tone and immediate reaction of his to what I said, normally I wouldn't have posted about that but the balllsyness of the second part, oi.
I'm in the printer aisle and this guy walks up to me and points at a printer that's currently on sale and says basically:"I'll take one of those"
ME:I'll go see if we have any in stock
-checks inventory program, it says one (this means display model only)
Me: unfortunately sir we're down to just the display model
Him: (before I can even say a word) what kind of deal can you give me on the display model?
I basically tell him that I'd have to check with my manager to see if we could even sell the display model but I could see if I could transfer one in at no extra cost or see if the second store has any in stock.
So they ask the manager who was standing nearby who explains that because it's not clearance we aren't going to sell the display model. They end up going to the other store after we confirm they have some.
Doesn't seem very sucky? well that was just to help set the scene.
After he's gone I'm talking to the cashier about him and apparently he returned an open toner (normally we don't take back open ones, I don't know why we did this one) which was actually the same kind the printer takes that he was trying to buy. My manager apparently commented that we can't send it back to brother because it's already open, so we'll have to recycle it.
The customer apparently then offered to purchase the toner back at a reduced price because it's already open. the toner is 52 dollars new, he offered $20. so including tax that's 1/3 of the price. and after my manager said no he gave my manager a business card for "when he decides to sell that toner"
The first part is more just the tone and immediate reaction of his to what I said, normally I wouldn't have posted about that but the balllsyness of the second part, oi.
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