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Cool things we would like to see.
Price Checks: before the products go on sale, with the help of extra staff We can triple check the price before it goes on the sales floor. And if something is on clearance a UPC associate or whatever has a list of all the products that will be on clearance and gets the department manager and two other people in the department to CHANGE THE PRICE OF THE PRODUCT FIRST ON THE TELXON BEFORE YOU CHANGE THE SALE STICKER). If a store is capable to do something like this, people wouldn't bitch about the price.
No UPC: At the registers there will be signs to remind the customers that to make sure that all their items have a UPC for the associates to scan or to benefit you to Scan at the self serve. There will be less commotion and the lines will go faster. Once at the till, if there is no UPC we might as well call the Department. Funny thing is the customer will say the price but we can do department overrides without Management approval and I see why they would tell you the price of the product... BECAUSE AT A STORE NAMED ZELLERS CUSTOMERS ARE ALLOWED TO TELL THE ASSOCIATE THE PRICE WTF!!! Because one time I was there I was an SC and got the last T-shirt with no barcode. The associate asked me if I knew the price. Customers learn from other stores I guess.
Leaking Milk: Every once in a while some Moron will take Milk out of the cooler with heavy condensation. They are absolutely positive the milk is leaking. I tip it in all 4 corners and put it upside down... none of it comes out while the idiot says he's positive that it's leaking, you take his word and you leave the milk at the counter. A very convinient place to put Freezers and coolers is across from the front checkouts so when the customer leaves you can run back and put it away before the dumbass customer who shops in a hurry wants to be put through right away.
Express tills: Yes, the joy of working express and watching people who think that even though they are paying customers they don't care that they are in an express with a cartload of crap. And most of us are not allowed to shoo them away. Why don't we stick a podium of some sort along the left and right side of the belt so that the belt is in the center? The belt will move a little slower in an express lane because it's reading the item upc and a light on the top of the podium says how much stuff they are buying. when the number goes past 8 a sensor alarm just as loud as the ones in grocery stores or dept. Stores. The belt will stop until that last 9th item is removed and will continue to move. The Cashier will be at the end of the belt and scans all of the customers stuff.
Courtesy desk: The frustration of working courtesy is when people bring expired receipts or no proof of purchase at all. Why don't we stick a podium in where the customers will line up. There will be a slot of some sort that the customers receipt will go in and there will be a ticket dispenser where they grab a ticket #, after grabbing the ticket number they proceed to line up. The associate gets the other half of the ticket # and the receipt that comes with the ticket simultaneously. Customers are also free to line up in courtesy for other issues like speaking to a manager but returns can't be done without a receipt or a ticket no#. I was thinking of Courtesy self serve tills but people can scam them and it would be impossible. People would have to use a receipt to use the self serve but It would be impossible because people can come with a different item and the same UPC as the receipt indicates.
Seperate Transactions: The joy of having something done for seperate transactions would be sweet. why don't we display the total of the customers purchases, clear the screen and start the bill all over again. The receipt will print 2 or 3 or multiple different totals so the person buying will know how much they owe to each person. If someone is paying cash and Credit for the rest as an example, they can pay for the first transaction as credit and the second one for cash and the change will display for the cash. If they are seperate cash payments on the first total the customer pays and the change is displayed without the till opening. the second payment the till opens and the list will go like this
[1st Trans: $3.74
2nd Trans: $2.94]
There will be a button pressed once for this function to work like this...
[Sept. Trans]
It's more practical and people aren't expected to wait longer in line as opposed to those who worry about holding up the line for a price check.
No UPC: At the registers there will be signs to remind the customers that to make sure that all their items have a UPC for the associates to scan or to benefit you to Scan at the self serve. There will be less commotion and the lines will go faster. Once at the till, if there is no UPC we might as well call the Department. Funny thing is the customer will say the price but we can do department overrides without Management approval and I see why they would tell you the price of the product... BECAUSE AT A STORE NAMED ZELLERS CUSTOMERS ARE ALLOWED TO TELL THE ASSOCIATE THE PRICE WTF!!! Because one time I was there I was an SC and got the last T-shirt with no barcode. The associate asked me if I knew the price. Customers learn from other stores I guess.
Leaking Milk: Every once in a while some Moron will take Milk out of the cooler with heavy condensation. They are absolutely positive the milk is leaking. I tip it in all 4 corners and put it upside down... none of it comes out while the idiot says he's positive that it's leaking, you take his word and you leave the milk at the counter. A very convinient place to put Freezers and coolers is across from the front checkouts so when the customer leaves you can run back and put it away before the dumbass customer who shops in a hurry wants to be put through right away.
Express tills: Yes, the joy of working express and watching people who think that even though they are paying customers they don't care that they are in an express with a cartload of crap. And most of us are not allowed to shoo them away. Why don't we stick a podium of some sort along the left and right side of the belt so that the belt is in the center? The belt will move a little slower in an express lane because it's reading the item upc and a light on the top of the podium says how much stuff they are buying. when the number goes past 8 a sensor alarm just as loud as the ones in grocery stores or dept. Stores. The belt will stop until that last 9th item is removed and will continue to move. The Cashier will be at the end of the belt and scans all of the customers stuff.
Courtesy desk: The frustration of working courtesy is when people bring expired receipts or no proof of purchase at all. Why don't we stick a podium in where the customers will line up. There will be a slot of some sort that the customers receipt will go in and there will be a ticket dispenser where they grab a ticket #, after grabbing the ticket number they proceed to line up. The associate gets the other half of the ticket # and the receipt that comes with the ticket simultaneously. Customers are also free to line up in courtesy for other issues like speaking to a manager but returns can't be done without a receipt or a ticket no#. I was thinking of Courtesy self serve tills but people can scam them and it would be impossible. People would have to use a receipt to use the self serve but It would be impossible because people can come with a different item and the same UPC as the receipt indicates.
Seperate Transactions: The joy of having something done for seperate transactions would be sweet. why don't we display the total of the customers purchases, clear the screen and start the bill all over again. The receipt will print 2 or 3 or multiple different totals so the person buying will know how much they owe to each person. If someone is paying cash and Credit for the rest as an example, they can pay for the first transaction as credit and the second one for cash and the change will display for the cash. If they are seperate cash payments on the first total the customer pays and the change is displayed without the till opening. the second payment the till opens and the list will go like this
[1st Trans: $3.74
2nd Trans: $2.94]
There will be a button pressed once for this function to work like this...
[Sept. Trans]
It's more practical and people aren't expected to wait longer in line as opposed to those who worry about holding up the line for a price check.
Can we drop marbles on their heads too?
I AM the evil bastard!
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