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Read The Freaking Sign
Okay I'm writing this as the SC is bitching to the manager in front of me. And is she bitching.
Okay so we have a Gas Station as part of our grocery store, and if you buy certain items you can recieve cents off per gallon up to 15 gallons. So if you bought syrup for 5 cents off a gallon, you'd actually save 75 cents off 15 gallons of gas. Since prices have went up we've have had people coming in here just to buy the fuel savings stuff. We had one guy come in, buy the stuff, then try to return it to keep the fuel savings!!
We also launched a program where you can combine savings such as if you have one reciept with a penny saving, and want to use it with a 10 cent ticket for 11 cents off. However if you don't use the 15 gallons then you're out of luck. The combined tickets only work once, so if you buy eleven gallons too bad. There are signs on every pump.
But once again we have the SC who doesn't read the signs, rather just see that it says "COMBINE YOUR FUEL SAVINGS!" w/o reading anymore.
So after yelling at the fuel attendant she comes in and demands a manager. She starts bitching her case- "We come here three times a week", "The signs are misleading" "We should get 3.50 back for gas" "This is rediculous". Acutually she had 30 cents off with four gallons left, so she was trying to double it. And she wouldn't stop, so my manager took her name down and made sure she understood the policy.
I hate the high fuel prices because it seems that everyone is trying to rip us off. If it's one qualm I have with SC's is that they'd rather scam a grocery store than pay for gas...how do these people sleep at night?
Okay so we have a Gas Station as part of our grocery store, and if you buy certain items you can recieve cents off per gallon up to 15 gallons. So if you bought syrup for 5 cents off a gallon, you'd actually save 75 cents off 15 gallons of gas. Since prices have went up we've have had people coming in here just to buy the fuel savings stuff. We had one guy come in, buy the stuff, then try to return it to keep the fuel savings!!
We also launched a program where you can combine savings such as if you have one reciept with a penny saving, and want to use it with a 10 cent ticket for 11 cents off. However if you don't use the 15 gallons then you're out of luck. The combined tickets only work once, so if you buy eleven gallons too bad. There are signs on every pump.
But once again we have the SC who doesn't read the signs, rather just see that it says "COMBINE YOUR FUEL SAVINGS!" w/o reading anymore.
So after yelling at the fuel attendant she comes in and demands a manager. She starts bitching her case- "We come here three times a week", "The signs are misleading" "We should get 3.50 back for gas" "This is rediculous". Acutually she had 30 cents off with four gallons left, so she was trying to double it. And she wouldn't stop, so my manager took her name down and made sure she understood the policy.
I hate the high fuel prices because it seems that everyone is trying to rip us off. If it's one qualm I have with SC's is that they'd rather scam a grocery store than pay for gas...how do these people sleep at night?
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