It's the end of the world as we know it

[Anakah]

It's like the end of the world when something mechanical goes wrong. There was some kind of malfunction with the tickets (the tickets people get after they cash out of a slot machine) and couldn't be redeemed at the cashier's.

It was like someone told these people that we're going to be attacked by aliens and blown to bits. People threw huge fits and were freaking out. How long did it last til we were able to cash their tickets? Under thirty mins.

All the tickets still worked in the kiosk machines but the cage's system went down and we were told NOT to pay the customers by a slots manager. They over ride us in that and our supervisor just happened to be out so it was bash the cashier's day.

SC: I demand that you cash this right now!!

CW: I'm sorry sir, I have been told to hold off on paying the tickets by the supervisor in slots. They are working on the problem. But you can use that kiosk right there (it was literally behind him) and it should work.

SC: I don't want your excuses, give me my money now!!!

CW: As I just said I am only a worker bee and I will not loose my job over this.

The ticket in question was for 600 dollars. I don't blame her for not doing it.

SC: I'm going to call gaming! This is ridiculous!

At this point CW just sighed and started helping people behind them. They stayed at the cage and kept yelling at her. I don't know why she put up with it, I would've called security.

And the reason we didn't just pay them is because something could've been wrong with the tickets. Sometimes customers steal them from other customers/slot people, they could be expired or already been redeemed.

I understand not being able to cash out right then BUT it's not our fault!!

That being said, I want to know WHY nobody uses the tickets to go to other slot machines! Instead everybody plays ONE game and comes to cash out for CASH to go play again! The WHOLE point of the tickets was to have it be a replacement for cash so you can easily move to OTHER slot machines. WHY OH WHY do people bring up tickets (atleast ten or more) of little piddily tickets cash them out and then GO BACK TO PLAY. Just use the goddamn ticket!!!! Why do you think there's a HUGE bar code on it and it says insert cash OR ticket!??!

Sorry I just want to know WHY. Had a bad day at work. I feel better now. Sorry for the crazy rant.

[BrenDAnn]

I'm sorry...you expect SC's to read and/or exercise common sense? Perhaps you forgot where you are? *points to top of screen to website title* Anyway, I agree, there was no reason to throw such a fit, when there was another way to cash tickets literally RIGHT THERE. Of course, that would've required the SC to do the work, and I'm sure that to them that work is what you and your CWs are for. Gah...I know how much of a fit people throw when our credit card readers go down at work. I can only imagine how much worse it is in an environment like you work in!

[ReadyToRetire]

That being said, I want to know WHY nobody uses the tickets to go to other slot machines! Instead everybody plays ONE game and comes to cash out for CASH to go play again! The WHOLE point of the tickets was to have it be a replacement for cash so you can easily move to OTHER slot machines. WHY OH WHY do people bring up tickets (atleast ten or more) of little piddily tickets cash them out and then GO BACK TO PLAY. Just use the goddamn ticket!!!! Why do you think there's a HUGE bar code on it and it says insert cash OR ticket!??!

Is it really everybody that does this? I don't go to the casinos often <they're 3 hours
away and last few months I've been pretty broke>, but when I do and cash out at the machine, I just take the little ticket and stick it in the next one. Easy peasy.

[raudf]

That has never been a good excuse for yelling at the poor peon on the other end of the keyboard! Never! If yelling at technology (or the people's who job it is to use it) did actually make it work, then I'd never have a single piece broken electronics in my house ever again!

And as for people not wanting to use the tickets? There is a pizza/gaming place that we go to as a treat and for most of their games, they did away with the tokens. You use a card with a balance on it to pay the games. It didn't take long to realize that it's easier to keep up with your balance if you have it in a format like tokens, rather than just a bit of data.

Plus, with cash, there's a feeling of "Hey, THIS is what that ticket was worth!" This gives people a larger hit on their sense of accomplishment. But that's never an excuse for being sucky if you can't get that hit....

[mhkohne]

That has never been a good excuse for yelling at the poor peon on the other end of the keyboard! Never! If yelling at technology (or the people's who job it is to use it) did actually make it work, then I'd never have a single piece broken electronics in my house ever again!

And as for people not wanting to use the tickets? There is a pizza/gaming place that we go to as a treat and for most of their games, they did away with the tokens. You use a card with a balance on it to pay the games. It didn't take long to realize that it's easier to keep up with your balance if you have it in a format like tokens, rather than just a bit of data.

Plus, with cash, there's a feeling of "Hey, THIS is what that ticket was worth!" This gives people a larger hit on their sense of accomplishment. But that's never an excuse for being sucky if you can't get that hit....

I suspect there's also a fair number who say to themselves 'I'll cash out and go' and then after cashing out 'just one more...'.

I will also say that it probably wouldn't feel real to me as a ticket - cash though, that's something!

[Merriweather]

And as for people not wanting to use the tickets? There is a pizza/gaming place that we go to as a treat and for most of their games, they did away with the tokens. You use a card with a balance on it to pay the games. It didn't take long to realize that it's easier to keep up with your balance if you have it in a format like tokens, rather than just a bit of data.

Plus, with cash, there's a feeling of "Hey, THIS is what that ticket was worth!" This gives people a larger hit on their sense of accomplishment. But that's never an excuse for being sucky if you can't get that hit....

I haven't been to a casino in several years, so do they only give tickets now at most, or do you have a choice? I'm not much of a gambler, and if I go to a casino it's normally just a bit of a fun side excursion on a larger trip. I have to admit, I'd miss the sound of nickels (yeah, I'm a cheapskate too) pouring out of the machine, and carrying around a cute little plastic cup of coins. Of course, I also don't like the push buttons, and still want to pull down the lever as well. Yeah, I know the innovations make it much easier for the real gamblers, I just hope most places keep a few old fashioned machines for those of us who pop in once in a blue moon for the novelty of it.

[Aria]

That being said, I want to know WHY nobody uses the tickets to go to other slot machines! Instead everybody plays ONE game and comes to cash out for CASH to go play again! The WHOLE point of the tickets was to have it be a replacement for cash so you can easily move to OTHER slot machines. WHY OH WHY do people bring up tickets (atleast ten or more) of little piddily tickets cash them out and then GO BACK TO PLAY. Just use the goddamn ticket!!!! Why do you think there's a HUGE bar code on it and it says insert cash OR ticket!??!

Really? Why...? I have very little experience with casinos, but I still figured those tickets out right away when I went to Vegas. Why would people do that? *scratches head* I'm utterly mystified.

[EricKei]

WHY OH WHY do people bring up tickets (atleast ten or more) of little piddily tickets cash them out and then GO BACK TO PLAY. Just use the goddamn ticket!!!

It's been some time since I hit a casino myself, but I never understood this either. I just chalked it up to superstition. Some people will even get a bucket full of quarters when they could be putting in bills (for the exact same play cost per pull)...Some people have a little routine where they brush or press certain buttons on the machine in a certain order (on EVERY DAMN PULL), or always use specific machines, etc...It's all up to personal gaming superstitions.

As for me, I was always of the "cash out and go type". I STILL get (joking) flak from my brother from the time I hit the jackpot on a machine (1000 coins on a quarter machine, or $250) within five minutes of my arrival, cashed out, and told him that I was ready to leave ^_^ I wound up sitting around staring at him and my dad for the next 3 hours, refusing to put back any of "my" money. They usually cracked after about half an hour each and gave me a 20 to play, agreeing to split any winnings with me if I came out ahead.

I have to admit, I'd miss the sound of nickels (yeah, I'm a cheapskate too) pouring out of the machine, and carrying around a cute little plastic cup of coins. Of course, I also don't like the push buttons, and still want to pull down the lever as well.

Well, yer in luck. While machines that give out tickets will ONLY give out tickets... the overwhelming majority of them still have functional pull handles, they have the metal coin trays at the bottom like always, and, while they no longer dispense coins, many are programmed to play the *sound* of coins dropping into the tray when you hit a decent-sized win. ^_^

My only caveat on nickels is -- the cost is more than it appears if you play multiple lines (intentionally) and the payout rate is incredibly low, almost as bad as video poker. Even the "once or twice a year per machine" super jackpots are generally not worth much.

[Slayer]

I rarely go to casinos, mainly because I feel out of place lol, but the one here has tickets only.

[mikoyan29]

I go to casinos more often than I probably shoud but I never bet more than I can afford.

IF you could cash out at the kiosk, why bother with the cashier window?

[RootedPhoenix]

There's nobody to yell at there. Turkey SCs.

[Tuxian]

I go to casinos more often than I probably shoud but I never bet more than I can afford.

IF you could cash out at the kiosk, why bother with the cashier window?

Because "I don't trust those machines to give me the right amount back!"

Yes, they'd rather stand in line for 15 min waiting for a person to process the ticket instead of going to one of *counts on fingers* about 10 automated machines that will cash the ticket in for them.

What gets me, though? Is the people that will play on a machine, hit the "Cash out" button to get their ticket, then take the ticket... and put it RIGHT BACK into the same machine. It's like... WHY?!

[Anakah]

I don't gamble either. I guess cuz I work in one? I dunno sorry for the rant it's just we're so short handed and nobody cares that they are running us into the ground. *sigh* I guess I shouldn't judge how people like to play. It's just been a craptastic week.

[EricKei]

I don't gamble either. I guess cuz I work in one?

Do they even allow you to? While I'm sure this type of policy varies, I had always heard that most casinos will not let their employees play at their own casinos at all, and that competitors keep photos of them in books and disallow table play. The latter goes double for dealers, I would imagine.

[ralerin]

I haven't been to a casino in several years, so do they only give tickets now at most, or do you have a choice? I'm not much of a gambler, and if I go to a casino it's normally just a bit of a fun side excursion on a larger trip. I have to admit, I'd miss the sound of nickels (yeah, I'm a cheapskate too) pouring out of the machine, and carrying around a cute little plastic cup of coins. Of course, I also don't like the push buttons, and still want to pull down the lever as well. Yeah, I know the innovations make it much easier for the real gamblers, I just hope most places keep a few old fashioned machines for those of us who pop in once in a blue moon for the novelty of it.

I went to a casino yesterday (let's call it "DogForest"). No, you don't get a choice of ticket or cash when you cash out, it's all tickets. You do have the option of inserting cash or tickets, of course. And like someone else said, you do get the sound of coins, but not the actual coins. And yes, there are old fashioned machines, still, some with push buttons and the newer ones have touch screens. The touch screen ones are my favorite.

As a slight hijack, do most casinos allow smoking? I plan on going to "TribalSolar" which is about 20 miles away from "DogForest" soon. Even though I tried staying in the smoke free section, you wander around and most of the other slotrooms allow smoking, which is annoying. Is smoking the norm at many other casinos?