Patience is a virtue

[BroSCFischer]

Had a guy come down this morning, I greeted him, and he responded with his room # and nothing else. I apologized and told him that I had just started the Night Audit. I was in the process of telling him it would just be a few minutes, when he started complaining. He said that he had asked at check in if he would not get a receipt due to the NA, and he was told it wouldn't be a problem (apparently by GM).

However, GM knows what time I run the NA and he also left no note to tell me that this guest would be expecting his receipt at X time. IANAMR.

So, I informed him it would be just a few minutes, and he tells me to come and get him when it's done. I had a couple of problems with that.

#1. You were rude to me.
#2. You gave me an order.

So, instead of that, I did a number of tasks that I usually do closer to the end of my shift. He walks in about 15 minutes later, I hand him his receipt (he thanks me) and wish him a nice day.

SC

[Desk clerk knows all]

I hate when people just walk up to the desk and don't respond to your greeting, just bark out their room number. Or when they come to check in and they don't even say they have a reservation or anything, they just walk in the door and bark out their name.
One morning I had this lady throw her key at me and barks out her room number, so I'm assuming she's checking out so I hand her her bill to sign and she rudely tells me she's not checking out, the problem was her key was not working.

[MoonCat]

Extremely rude.

We used to have a customer who, the second you answered the phone, would bark, "Take this ad!" He did this for YEARS and every.single.time we had to ask him for his frickin' phone number to pull up his account first, because that's how the system works. He KNEW this but chose to ignore it.

[rose_metal_nz]

One morning I had this lady throw her key at me and barks out her room number, so I'm assuming she's checking out so I hand her her bill to sign and she rudely tells me she's not checking out, the problem was her key was not working.

Hahaha, that'll teach her! ... well, one can hope!

[Mr Hero]

I hate when people just walk up to the desk and don't respond to your greeting, just bark out their room number. Or when they come to check in and they don't even say they have a reservation or anything, they just walk in the door and bark out their name.
One morning I had this lady throw her key at me and barks out her room number, so I'm assuming she's checking out so I hand her her bill to sign and she rudely tells me she's not checking out, the problem was her key was not working.

I had this same thing happen to me a few weeks ago.

[veniteangeli]

One morning I had this lady throw her key at me and barks out her room number

Thanks to sites like this, whenever a customer barks at me at work these days, I bark back "FISHSTICKS!"

[emax4]

Thanks to sites like this, whenever a customer barks at me at work these days, I bark back "FISHSTICKS!"

Fishsticks? What are you? A Gay fish?

(j/k.. google it if you don't know what it means)

[Mr Hero]

Fishsticks? What are you? A Gay fish?

(j/k.. google it if you don't know what it means)

Good to see my joke is alive and well.

[EricKei]

If someone barks out just a number to you, just respond with a random number and "Did I win? Was I closer to the right number?"

[downforit2008]

Ha ha! Hilarious! If someone yelled out a number to me for no apparent reason, I'd say, "3...4...5...6...7...8...9...10." with a smile on my face until they would make apparent the reason why they're there. No reason not to use that same number for a lottery ticket either since you'd be pretty pissed later about not using it if it became the winning number.

[wolfie]

Thanks to sites like this, whenever a customer barks at me at work these days, I bark back "FISHSTICKS!"

Just curious, but were you a member of a site (closed down for years) called "Hissyfit"? One of the favourite sayings there was "blah, blah, fishsticks".