This guy made me angry. Okay, sometimes it's hard to find everything on foreign credit cards and their ID's. Sometimes I have to search a bit for the info I need but like five seconds, not an hour so it's not like I made the guy wait.
I was checking the expiration date on this dude's credit card, now it was from Canada and their credit card's are a bit backwards to me. But the MM said 12 and the YY said 07. So to me it looked like it expired in 2007 but the ATM took it so I was confused.
ME: Is this july 2012 for the expiration date?
SC: Yes. It's reversed.
Me: Oh I see. *laughs a little at myself* Sorry sometimes different places confuse me a bit. (I was trying to joke with him a bit he no likey)
SC: Is it that hard for you? Should I just cancel this whole transaction right now? Or are you competent enough to finish this?
Me:
I stared at this guy for a few mins not trusting myself to say anything. I have been here SIX years, so NO it's not too hard, asshole!!! That's what I wanted to say.
.... what I really said: No sir, I have everything under control.
I wanted to punch is face in but alas all I could do was smile and act like he wasn't the world's biggest asshole.
~~
This lady was outta her mind.
SC: I hate (enter casino name here)!!
Me: oh... But alteast you're at yours not theirs right now
I didn't know what to say to that.
SC: Well, things WOULD be easier if YOUR damned casino had buses that came there so I wouldn't have to be there. They have a real captive audience!
Yeah, she said that. She was angry that we didn't send her a freaking bus to get her from a competitor. Yeah, they used too BUT times are tough, they're to fucking cheap to hire help what makes you think a bus will be on their top priority list?
SC: You better tell your higher ups that they are doing a horrible job at keeping customers!!!
Yeah.. I will get right on that.
~~~
Oh yeah this other lady surprised me so much she got the truth
I was helping this one SC--I was trying to tell her she used up her credit line and would have to wait until her checks cleared while I was in the back my face betrayed me and apparently I had a "nasty" look on my face when I returned to help SC.
SC: What was that nasty look you just gave me?
Me:
Actually I was looking at the line growing...
Meaning: get out of my fucking window bitch! ha
but I did tell her about the line growing. maybe I did make a face I don't even know... It's hard to stay in
mode all the time. Sometimes real emotions cross my face. Oh well.
I was checking the expiration date on this dude's credit card, now it was from Canada and their credit card's are a bit backwards to me. But the MM said 12 and the YY said 07. So to me it looked like it expired in 2007 but the ATM took it so I was confused.
ME: Is this july 2012 for the expiration date?
SC: Yes. It's reversed.
Me: Oh I see. *laughs a little at myself* Sorry sometimes different places confuse me a bit. (I was trying to joke with him a bit he no likey)
SC: Is it that hard for you? Should I just cancel this whole transaction right now? Or are you competent enough to finish this?
Me:


.... what I really said: No sir, I have everything under control.
I wanted to punch is face in but alas all I could do was smile and act like he wasn't the world's biggest asshole.
~~
This lady was outta her mind.
SC: I hate (enter casino name here)!!
Me: oh... But alteast you're at yours not theirs right now

I didn't know what to say to that.
SC: Well, things WOULD be easier if YOUR damned casino had buses that came there so I wouldn't have to be there. They have a real captive audience!
Yeah, she said that. She was angry that we didn't send her a freaking bus to get her from a competitor. Yeah, they used too BUT times are tough, they're to fucking cheap to hire help what makes you think a bus will be on their top priority list?
SC: You better tell your higher ups that they are doing a horrible job at keeping customers!!!
Yeah.. I will get right on that.

~~~
Oh yeah this other lady surprised me so much she got the truth

I was helping this one SC--I was trying to tell her she used up her credit line and would have to wait until her checks cleared while I was in the back my face betrayed me and apparently I had a "nasty" look on my face when I returned to help SC.
SC: What was that nasty look you just gave me?
Me:

Meaning: get out of my fucking window bitch! ha
but I did tell her about the line growing. maybe I did make a face I don't even know... It's hard to stay in

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