So today I went to Wendy's for lunch, coupon for a "Single Cheeseburger with purchase of fries and drink" in hand. When it was my turn, I handed the coupon to the cashier and said I wanted that.
Okay, she was clearly new, as she asked a guy who appeared to be a manager or shift leader some questions about the coupon, and she had trouble finding all the right keys on the register. But I was patient with her, I promise!
She said "Do you want cheese with that?" I automatically said please, then I realized that's she's probably in *auto mode* (you know, where you run through all the questions you're supposed to ask on an order). So I smiled and said "the coupon says cheeseburger, I didn't think there was a choice."
The cashier BURST INTO TEARS!!!!!!!!!
What the heck did I do??? I leave myself to you fellow CS'ers ... was I an SC? Or was she just having a REALLY bad day??
Okay, she was clearly new, as she asked a guy who appeared to be a manager or shift leader some questions about the coupon, and she had trouble finding all the right keys on the register. But I was patient with her, I promise!
She said "Do you want cheese with that?" I automatically said please, then I realized that's she's probably in *auto mode* (you know, where you run through all the questions you're supposed to ask on an order). So I smiled and said "the coupon says cheeseburger, I didn't think there was a choice."
The cashier BURST INTO TEARS!!!!!!!!!

What the heck did I do??? I leave myself to you fellow CS'ers ... was I an SC? Or was she just having a REALLY bad day??
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