It's a busy time at my WM we are backed and there are very long lines at the check outs. A service desk employee pages that people with 10 items or less can check out at the service desk. Amoung the people served were these winners.
Woman: I have 10 movies but they should only count as one item because they are all the same type of thing.
Man: I need to make an exchange. I have my reciept.
SDW: Okay, what are you exchanging?
Man: It's in the car.
SDW: You need to bring it in with you.
Man: But all i wanna do is exchange it!!! I don't want a refund.
SDW: I still need to scan the item so we can process the exchange.
Man. Oh. <leaves>
Woman: I have 10 movies but they should only count as one item because they are all the same type of thing.
Man: I need to make an exchange. I have my reciept.
SDW: Okay, what are you exchanging?
Man: It's in the car.
SDW: You need to bring it in with you.
Man: But all i wanna do is exchange it!!! I don't want a refund.
SDW: I still need to scan the item so we can process the exchange.
Man. Oh. <leaves>
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