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  • Blind, or just stupid. (Long)

    This happened today.
    Background, today was my first day back to work after a weeks holiday in the Republic of Ireland (I live in Northern Ireland)
    SC: SC
    Me:
    DSM: Deputy Manager (only started a month ago)
    SM: Awesome Manager

    So, back to work today after a week off, I was dreading it but it wasnt actually going too badly. Until I was doing price reductions on the fresh meat and poultry, and spotted this old woman.
    The old woman is always a total bitch, and complains about EVERYTHING. She picks up packets of chicken fillets, sees that it says 454g on the label, and then brings them to the fruit+veg scales to weigh them. If its a gram under she complains, yet if its 5g over she doesnt...
    She does the same with butter, bread etc.
    Her daughter was with her today.

    SC comes up to me at the meat section..
    SC: Hey you!
    Me: Yes?
    SC: Where are the burgers that are on offer this week?
    Me: Sorry, dont know whats on offer this week. I havent been here all last week, but I can go check for you.
    SC: It says 4 pack, quarter pounders!
    Me: oh, must be these ones, these are the only quarter pounders we sell "points to burgers"
    SC: It says theyre buy one get one free!
    Me: Where does it say that?
    SC: On the sign outside. Dont you read those?!
    Me: Usually I learn whats on offer when im doing orders. (the stuff on offer is listed on the order sheets), but as I was off all week, i havent done any orders. I'll go check whats on offer for you.
    SC: You werent off all week, you served me on Friday.
    Me: I couldnt have, I wasnt in the country on Friday.
    SC: You did. It was definitely you.
    Me: I was in Sligo (in Ireland) on Friday...
    SC: Looked like you, well are these buy 1 get 1 free or not?!
    Me: Ill check for you now. *calls DSM over and asks*
    DSM: Those burgers are on offer this saturday only, thats what the poster outside says.
    SC: What? NO IT DOESNT!
    DSM: It does.
    SC: "sends daughter to check poster"
    Daughter: It says saturday only
    SC: NO IT DOESNT CHECK AGAIN
    Daughter: Stop making a scene, just come back on saturday.
    SC: IM NOT MAKING A SCENE. YOU CANT READ, HE CANT READ (pointing at DSM) and HE THINKS HE WASNT HERE ON FRIDAY (pointing at me)
    Daughter: Fine... "walks off"
    SM hears the shouting.
    SM: Is there a problem here.
    SC launches into a rant at SM, repeating what she has said already.
    SM: Burgers are on promotion on Saturday, I assure you DSM can read, and Zenova has been on holiday for the past week. Is there anything else I can help you with?
    SC:*No.*Im never shopping here again. I'll take my business elsewhere.

    I chuckled when I saw her check out with a trolley full of stuff, and when her daughter came and apologised to the 3 of us for her being such a tool.
    All that for a £1.99 pack of burgers.

  • #2
    Quoth Zenova View Post
    her daughter came and apologised to the 3 of us for her being such a tool.
    There is HOPE!
    Ne auderis delere orbem rigidum meum! - Don't you dare erase my hard disk!

    This is Tech Support, not Customer Service.
    What's the difference?
    We're allowed to tell you "no".

    Comment


    • #3
      And you know she'll be back next week. Apparently the main thing she goes shopping for is the chance to create a scene. What a jerk.
      When you start at zero, everything's progress.

      Comment


      • #4
        Quoth MoonCat View Post
        And you know she'll be back next week. Apparently the main thing she goes shopping for is the chance to create a scene. What a jerk.
        I know.
        Everytime I hear "im never shopping here again" I feel a little excited at having one less SC to deal with, but I know deep down that its a lie and im going to see them again in the near future

        Comment


        • #5
          Quoth Zenova View Post
          I know.
          Everytime I hear "im never shopping here again" I feel a little excited at having one less SC to deal with, but I know deep down that its a lie and im going to see them again in the near future
          Does make me wonder what would happen if you took the complaining sucktomer to CS, took a picture of them and told them you were putting them on the banned from the store list because they claimed they were never going to shop there again
          EVE Online: 99% of the time you sit around waiting for something to happen, but that 1% of action is what hooks people like crack, you don't get interviewed by the BBC for a WoW raid.

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          • #6
            A perma-ban is truly in order here...

            Comment


            • #7
              Quoth AccountingDrone View Post
              Does make me wonder what would happen if you took the complaining sucktomer to CS, took a picture of them and told them you were putting them on the banned from the store list because they claimed they were never going to shop there again
              Oooh they'd be sooo mad!
              cos how dare you call their bluff right?

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              • #8
                At some point, I would have grabbed the old lady's arm and dragged her over to the sign to prove her wrong. But in reality I would just grab the sign off of the window or wherever it was and show her in front of everyone, therefore embarrassing her enough that she wouldn't want to show her face in the store again.

                Comment


                • #9
                  Quoth Zenova View Post
                  I know.
                  Everytime I hear "im never shopping here again" I feel a little excited at having one less SC to deal with, but I know deep down that its a lie and im going to see them again in the near future
                  Isn't that the worst part about it?? If only they meant it!

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                  • #10
                    Seriously, I wish retail workers were allowed to fire back with a retort of "Can we get that in writing?" when someone barks out they'll "never shop here again eleventy one bang."

                    Alas.
                    PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

                    There are only Four Horsemen of the Apocalypse because I choose to walk!

                    Comment


                    • #11
                      Quoth Zenova View Post
                      SC:*No.*Im never shopping here again. I'll take my business elsewhere.

                      "Promise?"

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                      • #12
                        Quoth emax4 View Post
                        At some point, I would have grabbed the old lady's arm and dragged her over to the sign to prove her wrong. But in reality I would just grab the sign off of the window or wherever it was and show her in front of everyone, therefore embarrassing her enough that she wouldn't want to show her face in the store again.
                        Only thing I can see happening from this is an accusation that YOU CHANGED THE SIGN ON YOUR WAY OVER!!!!!!11!!

                        Comment


                        • #13
                          "I'm never shopping here again?"

                          "Can we get that in writing or on video? We don't need your kind of scamster around."
                          Customers should always be served . . . to the nearest great white.

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                          • #14
                            Neither blind nor stupid, nay, She is the most cruelest and foulest of beasts you have encountered, for you have crossed paths with,

                            THE CROTCHETY
                            - They say nothing good happens at 2AM, they're right, I happen at 2AM.

                            Comment


                            • #15
                              Quoth Argabarga View Post
                              ...THE CROTCHETY
                              The correct spelling is:

                              The Crockashitty.
                              I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
                              Procrastination: Forward planning to insure there is something to do tomorrow.
                              Derails threads faster than a pocket nuke.

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