Taking things literally!

[rose_metal_nz]

(just got this forwarded by one of the other managers on the floor)

Ok. So our remote control software we use for customers downloads and then you have to click run.

An agent instead of saying “click run” said “ok, now run”

And the customer started running out of the house with his cell-phone. – he thought something had gone really wrong or something. Wanted to complain that the agent made him run out of the house.

I mean I like a customer that can follow instructions but wow.

[Pixilated]

I hope the poor agent didn't rupture anything trying not to laugh ...

[barainga]

I hope the poor agent didn't rupture anything trying not to laugh ...

Id still be laughing were it me.

[dalesys]

Bomb Squad
If Running:
KEEP UP!

I'm surprised he kept the phone with him.

[An Haddock]

My friend who works in tech support has gotten a couple of simlar-level dumb people...

the first was a woman complaining that she broke the coffee cup tray on her computer.

the second was someone who couldn't find the "ANY" key on their computer.

These were not jokes. These were people who work at a rather well-known hospital in the NJ area.

[ADeMartino]

My friend who works in tech support has gotten a couple of simlar-level dumb people...

the first was a woman complaining that she broke the coffee cup tray on her computer.

the second was someone who couldn't find the "ANY" key on their computer.

These were not jokes. These were people who work at a rather well-known hospital in the NJ area.

I used to do computer work on the side - upgrades, modem and sound card installs, etc. Had a regular 'customer', a woman with a 286 (really showing my age here) which had no hard drive. Yes, you booted this monster with a floppy, and not the modern 3-1/2" hard-shelled thing, either - the old-school 5-1/4" things. Any of the old-school techies in the forum can attest to how unbelievably fragile those things were.

She managed to corrupt her boot disc, so I made her another and took it to her. It worked. For a day. Then she called me again to tell me it wouldn't boot AGAIN.

Made another, took it to her again.
Once more, it didn't last 24 hours.

The drive had no problem reading or writing 'test' floppies. I was baffled.

It took a few trips back and forth, but we finally isolated the problem.

A cardinal rule with those old 5-1/4" floppies was you DID NOT WRITE ON THEIR LABELS ONCE AFFIXED TO THE DISK. You made out your label THEN stuck it to the disk. If you took a pencil or pen to it, it would ruin the disk in short order.

She, of course, knew that. So her solution was to put the label on the disk....

wait for it.....

And then scroll the disk into her IBM Selectric typewriter to TYPE the information on the label.

[Cazzi]

She managed to corrupt her boot disc, so I made her another and took it to her. It worked. For a day. Then she called me again to tell me it wouldn't boot AGAIN.

Made another, took it to her again.
Once more, it didn't last 24 hours.....

...And then scroll the disk into her IBM Selectric typewriter to TYPE the information on the label.

I was convinced you were going to say she was keeping them safely attached to the file cabinet with a magnet until you got to that point

[PepperElf]

Wanted to complain that the agent made him run out of the house.

In other words, his ego was bruised cos he did something stupid. Therefore the agent must be punished in order to save face.

[siskaren]

I was convinced you were going to say she was keeping them safely attached to the file cabinet with a magnet until you got to that point

I was thinking the exact same thing.

[ADeMartino]

I was convinced you were going to say she was keeping them safely attached to the file cabinet with a magnet until you got to that point

I've heard of people doing that, though thankfully none of them were MY customers.

[the lawsmeister]

I was convinced you were going to say she was keeping them safely attached to the file cabinet with a magnet until you got to that point

I was expecting that she'd hole punched them and put them in a folder. My dad had a couple of customers do that over the years

Also had one guy who's 3-1/2 disks wouldn't go in the drive. All the ones that came with the computer were fine but the blank disks that he'd bought wouldn't work. Turned out he'd been sticking the label partly over the metal slide

[smfrazier]

the second was someone who couldn't find the "ANY" key on their computer.

I heard a rumor that they were going to start making keyboards with an "ANY" key on them because they had so many stupid people looking for it.

[An Haddock]

I heard a rumor that they were going to start making keyboards with an "ANY" key on them because they had so many stupid people looking for it.

I weep for the future generations.

[PepperElf]

sad thing is, back on my first ship we had computer-controlled electronic test equipment... and the system STILL ran on 5.25" discs.

i personally notched some of my old ones though to utilize both sides