I work at a fairly busy and popular board/card game store. We sell a very popular game called Magic the Gathering which uses something called Lands to produce the resources needed to summon big monsters. There are basic lands and non basic lands. This is relevant as you will soon see.
Me: Your awesome game store manager who doesnt take any crap from anyone.
SC: A bunch of young people
Me: <opening spiel>
SC: Where do you keep your lands?
Me: Sorry, we do not sell basic lands or give them away, they are for tournaments only.
SC: *Cat Butt Face* Ok, can we look at the (non-basic) land binder?
Me: *goes and gets them the binder and they open it in front of the basic lands*
We do have basic lands but do not give them out which I made quite clear.
I go back to browsing CS but keep an eye on the group. I notice some of them taking the basic lands and putting them in their pocket.
Me: Sorry, you have to put those lands back, they are not for the taking.
SC: Oh, I thought it would be ok to take them.
Me:
No, put them back now and leave the store.
They left after that but wow, some people.
Me: Your awesome game store manager who doesnt take any crap from anyone.
SC: A bunch of young people
Me: <opening spiel>
SC: Where do you keep your lands?
Me: Sorry, we do not sell basic lands or give them away, they are for tournaments only.
SC: *Cat Butt Face* Ok, can we look at the (non-basic) land binder?
Me: *goes and gets them the binder and they open it in front of the basic lands*
We do have basic lands but do not give them out which I made quite clear.
I go back to browsing CS but keep an eye on the group. I notice some of them taking the basic lands and putting them in their pocket.
Me: Sorry, you have to put those lands back, they are not for the taking.
SC: Oh, I thought it would be ok to take them.
Me:

They left after that but wow, some people.
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