This is my first post in the main forum so here goes.
Now, in the UK shops over a certain size are limited to 6 hours of trading on a Sunday, by law. This can be seen as inconvenient to some, and often confuses tourists from abroad. Most people take it in their stride they didn't get to shop on time and head for convenience store and pay a small premium on their purchase.
However there are some (SC's) who don't like being told no we are closed, and please go away. Every excuse why they should be allowed in gets thrown about; "But I really need Brussel sprouts!", "I need some bread.", thus far they have been whiny but not violent or threatening.
We now move into a third class of late comer, the abusive SC:
It's now 5 minutes past closing time and I'm on the door stopping people from getting in when I spot Mr. SC strolling towards me. My thoughts in italics
Me: I'm sorry we're closed now.
SC keeps on walking
Me: We're closed now, we shut at X PM on a Sunday.
SC: Mumble.. Mumble.. Cigarettes.
Me: If you want cigarettes you can go to the garage, the kiosk is closed now*.
SC: Mumble..Wife.. Cigarette. Mumble
SC points towards the kiosk where a woman carrying a child is queuing.
Me: I'm sorry but you'll have to wait here, we're closed.
SC now squares up to me. What ugly scummy looking 'human'. He then proceeds to squeeze past me as I stepped aside for another customer to exit the store.
A few minutes pass, SC exits with wife and child. Well that's over I guess.
SC: You should learn to listen.
Without missing a beat.
Me: You should learn we shut at X PM.
SC turns back, squares up to me again.
SC: What time do you finish. Mumble see about it then.
Oh dear god, just why? I mean how old are you?
I quickly assemble a look of disgust on my face, then very calmly.
Me: Just go home.
SC: Mumble. GM's name. Other manager's name.
SC finally leaves.
*This is actually a lie but it works very well most of the time.
Now, in the UK shops over a certain size are limited to 6 hours of trading on a Sunday, by law. This can be seen as inconvenient to some, and often confuses tourists from abroad. Most people take it in their stride they didn't get to shop on time and head for convenience store and pay a small premium on their purchase.
However there are some (SC's) who don't like being told no we are closed, and please go away. Every excuse why they should be allowed in gets thrown about; "But I really need Brussel sprouts!", "I need some bread.", thus far they have been whiny but not violent or threatening.
We now move into a third class of late comer, the abusive SC:
It's now 5 minutes past closing time and I'm on the door stopping people from getting in when I spot Mr. SC strolling towards me. My thoughts in italics
Me: I'm sorry we're closed now.
SC keeps on walking
Me: We're closed now, we shut at X PM on a Sunday.
SC: Mumble.. Mumble.. Cigarettes.
Me: If you want cigarettes you can go to the garage, the kiosk is closed now*.
SC: Mumble..Wife.. Cigarette. Mumble
SC points towards the kiosk where a woman carrying a child is queuing.
Me: I'm sorry but you'll have to wait here, we're closed.
SC now squares up to me. What ugly scummy looking 'human'. He then proceeds to squeeze past me as I stepped aside for another customer to exit the store.
A few minutes pass, SC exits with wife and child. Well that's over I guess.
SC: You should learn to listen.
Without missing a beat.
Me: You should learn we shut at X PM.
SC turns back, squares up to me again.
SC: What time do you finish. Mumble see about it then.
Oh dear god, just why? I mean how old are you?
I quickly assemble a look of disgust on my face, then very calmly.
Me: Just go home.
SC: Mumble. GM's name. Other manager's name.
SC finally leaves.
*This is actually a lie but it works very well most of the time.
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