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Alright people once and for all, WE ARE NOT A FUCKING BANK!!!

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  • Alright people once and for all, WE ARE NOT A FUCKING BANK!!!

    So I've already posted a story about people paying with big bills for small purchases, and about people complaining when they ask for $100 cash back and I give them a hundred dollar bill. Now I have someone complaining about the way they receive their cash back to them in certain denominations. Will the madness ever end? Probably not.
    Yesterday I had a lady request $100 cash back, and she actually asked if I had a hundred dollar bill. Actually I don't, and I'm very low on money in my til. So I give her twenties, tens, and fives.
    SC: Don't you have anything else?
    Me: I'm sorry, Maam. You cleaned me out.
    SC: (in a very huffy and uppity tone): Get me a supervisor!
    So I call for a Sup and explain to him that she refused to take the cash I was giving her, and that I had nothing else in my til. He tells her that she is going to have to go to the customer service desk to get the denomination of currency that she desires. End of story? I wish, but at least she's not my problem anymore.
    Turns out that she had absolutely no intention on waiting in line, so she pushes her way past everyone else who is already waiting, and goes right up to the same Sup and literally demands that she give him her money RIGHT NOW. and my Sup tells her she's just going to have to wait and to go to the back of the line.
    I saw her walk by a few minutes later, obviously not happy, so I don't know if she got her money the way she wanted it or not.
    God, I am so fucking tired of people thinking we are a bank. Accept the cash back the way we give it to you and stop fucking bitching about it. We've been getting more and more people like this. Maybe we should stop doing cashback altogether and have people go to their banks? That's what banks are supposed to be for.

  • #2
    Good thing for that lady that I wasn't waiting in that line that she pushed to the front of. I'm not exactly shy and retiring in such situations.....

    "The Customer Is Always Right...But The Bartender Decides Who Is
    Still A Customer."

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    • #3
      That is why I hoard my 5's and 1's to the point i'll have 100+ of each during a rush. just to merely piss off people that pay for a candy bar with a benjamin. Also why I am glad I do not work at a place that offers cash back (want cash? use the ATM and pay the 4 dollar fee).
      If anyone breaks the three pint rule, they'll be running all night to the pisser and back.

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      • #4
        We don't offer cash back at our store, but that doesn't stop SCs from thinking that gratuity means cash back. Always fun to think you just got a nice tip, and then the person saying hey, where's my cash back

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        • #5
          Quoth Jester View Post
          Good thing for that lady that I wasn't waiting in that line that she pushed to the front of. I'm not exactly shy and retiring in such situations.....
          Come on, tell us a story, Uncle Jester!

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          • #6
            The karmic icing on the SC cake would have been if, instead of the supervisor, an inexperienced person had been manning the customer service desk, and that person (due to inexperience) had failed to detect that a Benjamin they had received was a phony, and (still not realizing it was fake) passed it on to the SC who demanded that she get her $100 cash back as a single bill.
            Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

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            • #7
              Quoth Pizzacommando View Post
              We don't offer cash back at our store, but that doesn't stop SCs from thinking that gratuity means cash back. Always fun to think you just got a nice tip, and then the person saying hey, where's my cash back
              Quoted for truth and AMEN brother
              I'm lost without a paddle and headed up SH*T creek.
              -- Life Sucks Then You Die.


              "I'll believe corp. are people when Texas executes one."

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              • #8
                The only thing going through my mind is why does it matter what she gets?
                To right the countless wrongs of our days... We shine this light of true redemption, that this place may become as paradise...Oh, what a wonderful world such would be...

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                • #9
                  Quoth Mr Hero View Post
                  The only thing going through my mind is why does it matter what she gets?
                  Exactly. Who cares if you get a $100, two $50's, five $20's, or a mix of everything else? It all spends the same way.
                  If anyone breaks the three pint rule, they'll be running all night to the pisser and back.

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                  • #10
                    Bank Bank you shot me down
                    Bank Bank I hit the ground
                    Bank Bank that awful sound
                    Bank Bank my cashier shot me down

                    --- just wanted to cher, sonny.
                    I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
                    Procrastination: Forward planning to insure there is something to do tomorrow.
                    Derails threads faster than a pocket nuke.

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                    • #11
                      Quoth dalesys View Post
                      Bank Bank you shot me down
                      Bank Bank I hit the ground
                      Bank Bank that awful sound
                      Bank Bank my cashier shot me down

                      --- just wanted to cher, sonny.
                      That has got to be the funniest thing I've read in months on this board.
                      If anyone breaks the three pint rule, they'll be running all night to the pisser and back.

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                      • #12
                        Unless it was for a gift, the only reason I can think of for specifically asking for a $100 bill is to piss off the next store she visits!
                        This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
                        I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie

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                        • #13
                          First, I want the title of this thread as a sign on my counter. That said...gods, what was this woman's damage? The only reasons I could think of as to WHY she would want a $100 bill are a gift, to piss the next clerk off, or just to be able to wave around a 'big bill' to show off. Other than that...WHY? Just WHY? I am SO glad the max amount of cash back I can give at C-Store is $20!
                          "And though she be but little, she is FIERCE!"--Shakespeare

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                          • #14
                            Ya know, I'm a pretty paranoid person after what happened to me this past spring, I avoid ATMs as much as possible, and try to always utilize cash back, but it's always in reasonable amounts and I don't whine about what I get.
                            You really need to see a neurologist. - Wagegoth

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                            • #15
                              I'm glad my store doesn't offer cash back at the register. Customers are already enough of a pain in the ass with nitpicky change requests. We have an ATM in the back corner of the store, and they still manage to want me to convert money into other change for them.

                              I rarely keep big bills in my till for long. I usually drop them in the safe as soon as possible because they are virtually useless for my needs as a clerk. Sometimes I'll buy my drawer a round of change if running low, and use the big bill to repay the change safe. The only exception is if the store is crawling with customers, and I barely have time to think.

                              I just don't understand wanting specific change to be perfectly honest. I have what I have, and I spend it as I need. I take whatever my change is for the transaction, and I go on my way. I don't have any desire to complicate matters with stupid ideas about not wanting pennies, excess change, or whatever other nonsense most of my customers come up with for their reasoning.
                              The Borg wouldn't know fun if they assimilated an amusement park. -- B'Elanna Torres, Star Trek: Voyager

                              Math! Math, my dear boy, is but the lesbian sister of Biology. -- Peter Griffin, Family Guy

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