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A few tales from yesterday.
You realize what you just admitted to, right?
I was called in early; didn't really want to go in after dealing with idiots in town all morning but after witnessing this I was glad I did. I was put on register, next to co-worker D (awesome older woman). D has to deal with this:
A black woman (this will be important) comes through her lane with a WIC check and some items. D starts ringing, and then her register makes a few angry beeps. SC is trying to buy over the allowed amount of cereal (out of three separate boxes, only one meets the guidelines) and a package of the individually wrapped Kraft singles. While you can buy Kraft on WIC (mostly only store brands unless a namebrand is on sale), it has to be real cheese. The singles say 'processed cheese food' on the label, so it's not cheese.
So D informs SC that she can't buy the items on WIC, but can pay cash for them. SC then flips out, ranting "whaddayou mean I can't get Kraft, I can get Kraft and this is Kraft!" Then manager A gets involved...she's black as well.
A: "WIC says you can get a block of cheese. This is wrapped. WIC says this doesn't work, I will not override it."
SC tries to pull the race card numerous times on both of them, A stands firm.
SC: "I get this all the time at [store] in [othertown]! [Othertown] lets me get this on WIC all the time!"
A (sotto): Do they now...
(if that is true, SC could lose WIC privileges and there would be consequences for anyone at that store who was involved in the overrides)
Lather, rinse, repeat god knows how many times. At this point almost everyone on the front end is looking at that register.
After one more attempt (and failure) at the race card SC storms out without any of her crap. I was hoping she'd left the check so we had her name, but that would be too easy.
I bought D a coffee after that.
Um, I need bags in order to bag.
This woman got both me and manager C seeing red for a bit. I don't have very fond memories of my grandmother (she was a narcissistic, controlling, bitter miserable person in her later years) and this woman was channeling her I swear. Almost looked a little bit like her. Sweet as pie when I asked for her store card, then it went downhill.
We were stupidly shorthanded yesterday, so I almost never had a bagger. My bag rack behind the register had run out with the previous customer, I reach down to grab more bags (after closing the transaction) and find that box hadn't been opened yet. So I say: "Just a moment, I have to get some bags." I'm crouched down in a very small space wrestling the box into position to get a few reams of bags when something taps me on the head. I react and straighten up, coming very close to knocking myself out on the belt housing; when I get my feet back I see that SC has the pen in her hand and guess she tapped me with it
(I might have snarled a bit, not sure)
SC (raging old-lady bitch, ACTIVATE): EXCUSE ME! Are you going to bag my purchases for me?
Me: Yes, I just need some bags and then I'll do it.
SC: You don't need bags! I need you to bag my items!
You must serve me! (oh no you DIDN'T)
Manager C shows up at the bagger station.
C: Hold on a moment ma'am, she needs to get some BAGS to BAG your items. (to me) I got bags here, I'll do it. (hand signals for me to go on break after this)
We both assumed she wants plastic bags, as that's what I was getting when she hit me. Nope....
SC: What are you doing? I wanted paper!
C gets a paper bag.
SC: What are you doing? I want bags with handles!
Back to plastic, and five minutes explaining to her why our paper bags don't have handles. More sound and fury but both C and I want to get her out of the building as quickly as we can. She did go up to the desk and try to complain, but A was there so she didn't get anywhere.
Untitled
Another old lady, a bit rough around the edges but not as bad as the previous one. I actually have a bagger now, so things are going smoother.
She wants paper in plastic, packed lightly. I consider 'lightly' to be a bag that I can lift with two fingers, so I pack all the produce in one bag and test-lift it. Fine. The old lady lifts it into her cart...you would think there were three watermelons in there. Grunting, over-the-top drama.
"Oh my gawd, what the hell are you doing LADY?! That's too heavy!"
Blink, repack (I think I took out one grapefruit) and she's happy.
You realize what you just admitted to, right?
I was called in early; didn't really want to go in after dealing with idiots in town all morning but after witnessing this I was glad I did. I was put on register, next to co-worker D (awesome older woman). D has to deal with this:
A black woman (this will be important) comes through her lane with a WIC check and some items. D starts ringing, and then her register makes a few angry beeps. SC is trying to buy over the allowed amount of cereal (out of three separate boxes, only one meets the guidelines) and a package of the individually wrapped Kraft singles. While you can buy Kraft on WIC (mostly only store brands unless a namebrand is on sale), it has to be real cheese. The singles say 'processed cheese food' on the label, so it's not cheese.
So D informs SC that she can't buy the items on WIC, but can pay cash for them. SC then flips out, ranting "whaddayou mean I can't get Kraft, I can get Kraft and this is Kraft!" Then manager A gets involved...she's black as well.
A: "WIC says you can get a block of cheese. This is wrapped. WIC says this doesn't work, I will not override it."
SC tries to pull the race card numerous times on both of them, A stands firm.
SC: "I get this all the time at [store] in [othertown]! [Othertown] lets me get this on WIC all the time!"
A (sotto): Do they now...
(if that is true, SC could lose WIC privileges and there would be consequences for anyone at that store who was involved in the overrides)
Lather, rinse, repeat god knows how many times. At this point almost everyone on the front end is looking at that register.
After one more attempt (and failure) at the race card SC storms out without any of her crap. I was hoping she'd left the check so we had her name, but that would be too easy.
I bought D a coffee after that.
Um, I need bags in order to bag.
This woman got both me and manager C seeing red for a bit. I don't have very fond memories of my grandmother (she was a narcissistic, controlling, bitter miserable person in her later years) and this woman was channeling her I swear. Almost looked a little bit like her. Sweet as pie when I asked for her store card, then it went downhill.
We were stupidly shorthanded yesterday, so I almost never had a bagger. My bag rack behind the register had run out with the previous customer, I reach down to grab more bags (after closing the transaction) and find that box hadn't been opened yet. So I say: "Just a moment, I have to get some bags." I'm crouched down in a very small space wrestling the box into position to get a few reams of bags when something taps me on the head. I react and straighten up, coming very close to knocking myself out on the belt housing; when I get my feet back I see that SC has the pen in her hand and guess she tapped me with it
(I might have snarled a bit, not sure)SC (raging old-lady bitch, ACTIVATE): EXCUSE ME! Are you going to bag my purchases for me?
Me: Yes, I just need some bags and then I'll do it.
SC: You don't need bags! I need you to bag my items!
You must serve me! (oh no you DIDN'T)Manager C shows up at the bagger station.
C: Hold on a moment ma'am, she needs to get some BAGS to BAG your items. (to me) I got bags here, I'll do it. (hand signals for me to go on break after this)
We both assumed she wants plastic bags, as that's what I was getting when she hit me. Nope....
SC: What are you doing? I wanted paper!
C gets a paper bag.
SC: What are you doing? I want bags with handles!
Back to plastic, and five minutes explaining to her why our paper bags don't have handles. More sound and fury but both C and I want to get her out of the building as quickly as we can. She did go up to the desk and try to complain, but A was there so she didn't get anywhere.
Untitled
Another old lady, a bit rough around the edges but not as bad as the previous one. I actually have a bagger now, so things are going smoother.
She wants paper in plastic, packed lightly. I consider 'lightly' to be a bag that I can lift with two fingers, so I pack all the produce in one bag and test-lift it. Fine. The old lady lifts it into her cart...you would think there were three watermelons in there. Grunting, over-the-top drama.
"Oh my gawd, what the hell are you doing LADY?! That's too heavy!"
Blink, repack (I think I took out one grapefruit) and she's happy.
(Anyone not familiar, a family has an alien living with them. A wise cracking, pain in the a** alien (like Alf, only more R rated 
). 
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