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Hello folks. Been lurking around here awhile, and finally decided to stop lurking and start adding my own stories into the pot.
Many of my stories will be from a former job in fast food, I'm currently working in the grocery department of a chain with a canine mascot, with some distinctive markings around one eye. Of course, I work everywhere else too. Backup on the registers, sometimes hard lines(since I'd never heard it before I started working here, that's the catch all word for every department that's not clothing or food)
Much to my surprise, there hasn't been too much customer related suck in this job. Possibly/probably due to the fact that I'm not "usually" on the lanes. Most of it has been coupon related, or less sucky and more brain not worky types.
However, to start things off, the first and weirdest I remember seeing at the current job.
It was one of my cashier shifts, instead of just as back up. Fairly early in the day too, as I recall. This lady unloaded her cart and I started off with the general "How are you doing today?"
She just stared at me for a moment then blurted out "Don't talk to me!" in a how dare you tone of voice. I blinked at her for a moment, then continued to ring her up in total and absolute silence. I told her the total(while inwardly wondering if I even should) and she paid without saying a word. Likewise, when I wished her a nice day (I couldn't resist, politeness is too firmly etched into me.) She didn't even look at me as she walked off.
At the time, I wanted to give her the benefit of the doubt. Maybe she was just having a really rotten day and not wanting any of it to splash on someone else? But I really don't know anymore. *shrug*
Hmm...story number two...? Wow, it's weird how fast they vanish from memory when you go to write them down. Probably some form of mental self defense.
Ah, here's one. Coupon lady.
Ok, now, I will be the first to admit that this was not ENTIRELY her fault. We had two types of coupons, one in a yearly coupon book that included coupons for a wide group of other stores, and one in a weekly newspaper for the local area. Both of them were otherwise exactly the same, buy one get one free. They also could not be used on the combo meals(and said so...of course, in smaller print.) However, one year the coupon in the book was printed wrong. The name of our store (which started with a B) was part of the combos, but the coupon was printed to exclude "Big(restofname) combo" instead of "b(restofname) combo"
Normally people asked, or were told about the mistake and either laughed, or didn't. This lady however, refused to listen when I told her about it, she insisted the "Big" combo was different then the regular combos, and she should get the regular combos for free. We didn't even HAVE a "Big" combo, and our computers were set up in such a way that we could not mark a whole combo for free(it was very weird, we actually hit a button to apply the discount, instead of a pushing a button to ring up the combo) and giving three items for free (the number in the combo) meant marking them as each having coupons.
I believe that a manager eventually did give her the meal for free, but I don't recall, since there were only a limited number of those misprinted coupons in the book.
I don't really think I can convey exactly what she was like this long after the fact, a combination of "I know more then you, you listen to me." "Don't you try to trick me, This is printed perfectly correctly, and I want what I decided I should get" attitudes, plus, of course, general entitlement.
Many of my stories will be from a former job in fast food, I'm currently working in the grocery department of a chain with a canine mascot, with some distinctive markings around one eye. Of course, I work everywhere else too. Backup on the registers, sometimes hard lines(since I'd never heard it before I started working here, that's the catch all word for every department that's not clothing or food)
Much to my surprise, there hasn't been too much customer related suck in this job. Possibly/probably due to the fact that I'm not "usually" on the lanes. Most of it has been coupon related, or less sucky and more brain not worky types.
However, to start things off, the first and weirdest I remember seeing at the current job.
It was one of my cashier shifts, instead of just as back up. Fairly early in the day too, as I recall. This lady unloaded her cart and I started off with the general "How are you doing today?"
She just stared at me for a moment then blurted out "Don't talk to me!" in a how dare you tone of voice. I blinked at her for a moment, then continued to ring her up in total and absolute silence. I told her the total(while inwardly wondering if I even should) and she paid without saying a word. Likewise, when I wished her a nice day (I couldn't resist, politeness is too firmly etched into me.) She didn't even look at me as she walked off.
At the time, I wanted to give her the benefit of the doubt. Maybe she was just having a really rotten day and not wanting any of it to splash on someone else? But I really don't know anymore. *shrug*
Hmm...story number two...? Wow, it's weird how fast they vanish from memory when you go to write them down. Probably some form of mental self defense.
Ah, here's one. Coupon lady.
Ok, now, I will be the first to admit that this was not ENTIRELY her fault. We had two types of coupons, one in a yearly coupon book that included coupons for a wide group of other stores, and one in a weekly newspaper for the local area. Both of them were otherwise exactly the same, buy one get one free. They also could not be used on the combo meals(and said so...of course, in smaller print.) However, one year the coupon in the book was printed wrong. The name of our store (which started with a B) was part of the combos, but the coupon was printed to exclude "Big(restofname) combo" instead of "b(restofname) combo"
Normally people asked, or were told about the mistake and either laughed, or didn't. This lady however, refused to listen when I told her about it, she insisted the "Big" combo was different then the regular combos, and she should get the regular combos for free. We didn't even HAVE a "Big" combo, and our computers were set up in such a way that we could not mark a whole combo for free(it was very weird, we actually hit a button to apply the discount, instead of a pushing a button to ring up the combo) and giving three items for free (the number in the combo) meant marking them as each having coupons.
I believe that a manager eventually did give her the meal for free, but I don't recall, since there were only a limited number of those misprinted coupons in the book.
I don't really think I can convey exactly what she was like this long after the fact, a combination of "I know more then you, you listen to me." "Don't you try to trick me, This is printed perfectly correctly, and I want what I decided I should get" attitudes, plus, of course, general entitlement.
!
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