This could almost go in Sightings, since it technically didn't happen to me. Except it did. Well, let me explain.
I got a different job in phone sales - literal phone sales, calling up people whose mobile (cell phone for all you non-Aussies) contracts have expired to sign them back up again, offer them a new handset etc.
I call this particular man about 3 times in one day. Each time he told me he wanted me to call him back in half an hour to an hour or so. Yep, fine, I did that. 4th phone call he's finally ready to talk. I'm on the phone with him for at least 10 minutes talking over plans, coverage, cost, internet, smartphones etc. He sounds like an older guy and professes not to be very good with technology. He's a bit gruff but mostly pleasant. He decides he wants to go to some research on smart phones, so I offer to call him back next week. He agrees.
Now, the system we use, you can't hang up the call if you need to set up a call-back for later on. The customer usually hangs up first, anyway, but this time, nope. So I'm entering the time and date for the call-back to be scheduled, still with my headset on, and I hear him say to someone else, "She was nice!" I smile a little, glad my persistence and patience is paying off, if not monetarily.
"As you said the other day, I'd like to fuck that!"
...
I froze, finished the call-back set-up and ended the call. I just feel so... sad and gross.
I got a different job in phone sales - literal phone sales, calling up people whose mobile (cell phone for all you non-Aussies) contracts have expired to sign them back up again, offer them a new handset etc.
I call this particular man about 3 times in one day. Each time he told me he wanted me to call him back in half an hour to an hour or so. Yep, fine, I did that. 4th phone call he's finally ready to talk. I'm on the phone with him for at least 10 minutes talking over plans, coverage, cost, internet, smartphones etc. He sounds like an older guy and professes not to be very good with technology. He's a bit gruff but mostly pleasant. He decides he wants to go to some research on smart phones, so I offer to call him back next week. He agrees.
Now, the system we use, you can't hang up the call if you need to set up a call-back for later on. The customer usually hangs up first, anyway, but this time, nope. So I'm entering the time and date for the call-back to be scheduled, still with my headset on, and I hear him say to someone else, "She was nice!" I smile a little, glad my persistence and patience is paying off, if not monetarily.
"As you said the other day, I'd like to fuck that!"
...
I froze, finished the call-back set-up and ended the call. I just feel so... sad and gross.
Comment