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Sure, that'll save you money until....

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  • Sure, that'll save you money until....

    you blow up the motor of the rental boat.

    There are several different kinds of gas, with different prices, and there are different uses for them. I know, shocker. But some people seem to think that gas=gas.

    Economically, we're all losers.

    Yes, I'm aware our gas prices are higher than those of the other marina sometimes. And they are often, if not always, higher than the local gas station, and they are always, without exception higher than the gas stations of the local towns.

    They have more gas storage, so they buy in higher quantities. They are closer to town, so it costs less for the gas trucks to deliver. Thus, they get discounts. Thus, cheaper gas. Gas is, by standard, self-service. However, by law, since we are on the water, we have to pump the gas ourselves.

    Thus, not only is gas more expensive for us to begin with, we also would have to work in labor. However, we usually don't. We sell gas at near-fixed-cost. So we sell it at a loss.

    Customer Reactions

    Can you tell me how much gas is by the time I rent my boat?

    Sorry, no. They change once every week, sometimes twice a week, depending on how many deliveries we need.

    How dare you charge such insanely high prices?

    See above.

    My favorite has to be:

    Can't I just put my own gas in?

    No. STop right there. Go directly to jail, do not pass go, do not collect 200 dollars. There is a reason we limit our rentals to getting gas from us. It's a huge one. You ready?

    If you put the wrong type of gas in, the motor will die. Permanently. Beyond-repair dead.

    See, for boats, you either get straight gas, or pre-mix (gas mixed with oil.) Boats designed for straight gas have a seperate oil tank that takes care of oiling the machine. Boats designed for pre-mix take the oil from the gas.

    Giving it the wrong type of gas is like giving a paranoid man a surprise birthday party. Sure, it's a nice idea, but in the end, there will be bloodshed.

    We used to have it 'you can get it from any marina' but realized our boats ran best on premium gas, which has less ethanol. We limited renters to just using us, as the other marina on the lake did not use that gas.

    So stop treating us like profit-hoarding greedy scrooges. Trust us a little bit. Your slight savings will cause a good half-a-thousand+ repair if you don't.

    (This has happened 5 times, nearly happened 2 times, and was asked about 3 times, just while I've been working here.)

  • #2
    In the dream world where there we can do what we like, I would let that SC pump his own gas and let Darwin take over. Survival of the Smart.
    "Employees can make or break any business, so treat them with respect. Job satisfaction has little to do with money. Discover what it has to do with and make sure they get it."

    Comment


    • #3
      Quoth Cooper View Post
      Giving it the wrong type of gas is like giving a paranoid man a surprise birthday party. Sure, it's a nice idea, but in the end, there will be bloodshed.
      This line is giving me fits of giggles Hope you don't mind if I steal it? I just need to find a way to work it into todays' conversations!
      Ne auderis delere orbem rigidum meum! - Don't you dare erase my hard disk!

      This is Tech Support, not Customer Service.
      What's the difference?
      We're allowed to tell you "no".

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      • #4
        I wish you could put up a sign saying:

        OUR BOATS OUR RULES. OR, IF YOU PREFER, YOU CAN PAY TO REPLACE THE ENTIRE ENGINE WHEN YOU INEVITABLY BLOW IT UP FROM CHEAP GAS.
        My Writing Blog -Updated 05/06/2013
        It's so I can get ideas out of my head, I decided to put it in a blog in case people are bored or are curious as to the (many) things in progress.

        Comment


        • #5
          Quoth rose_metal_nz View Post
          This line is giving me fits of giggles
          And me

          Comment


          • #6
            Quoth rose_metal_nz View Post
            This line is giving me fits of giggles Hope you don't mind if I steal it? I just need to find a way to work it into todays' conversations!
            Of course you can steal it. I felt that when when I heard GLaDOS go: "So, how are you holding up? Because I'm a potato!"

            As for the sign, we do have a very subtle one. See, my other favorite rental call SC, is when they call up, hear our prices and go: "Are you %#$)% kidding me?" or "I'm not paying those prices!"

            My boss loves hearing that our boats are too crappy for our customers.

            When both of these situations occur, we like to bring these customers, if possible, to an advertisement on our front board to our nearest competition. Simple formula for 'em:

            Our prices x 3 < their prices

            ... okay, maybe not all that simple.

            Comment


            • #7
              Quoth Cooper View Post
              ySee, for boats, you either get straight gas, or pre-mix (gas mixed with oil.) Boats designed for straight gas have a seperate oil tank that takes care of oiling the machine. Boats designed for pre-mix take the oil from the gas.

              Giving it the wrong type of gas is like giving a paranoid man a surprise birthday party. Sure, it's a nice idea, but in the end, there will be bloodshed.
              I can vouch for the "straight gas in boats meant for pre-mix kills the motor". One summer I worked as a handyman at a fishing resort, and the bartender and other handyman were tooling around in the (not rented at the time) rental outboards whenever they were off-duty. That summer, the rental boats were having no end of engine trouble. Boss didn't find out until they quit with a month left in the season why this was happening, but one of the outboards threw a rod, and he realized they must have been topping off the tanks with straight gas to hide how much they were using. Gas was, after all, a bulk commodity, but the oil was in bottles that the boss would have noticed disappearing without payment.

              To top things off, those two were stupid. I had noticed that a fair amount of oil clung to the insides of the bottles, so I'd re-cap empties (customers with outboards would dump the oil into their tank on the spot and toss the empty right away), stand them upside down, then drain the little bit of oil from multiple bottles into one I was using as a "catch bottle". One time the boss saw the line of upside-down bottles and asked me about it, I explained what I was doing, and that the recovered oil only went for "resort use" - customers got brand-new bottles. Since boss didn't say anything about it after that, I assumed it was OK to keep doing it. Of course, this meant there was a supply of UNACCOUNTABLE OIL that those 2 guys could have used, but no dice. Wound up with 2 destroyed motors, with all the rental boats reserved for a couple days at the end of the season, so the boss had to buy new motors that would be going into winter storage after only a few days of use.
              Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

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              • #8
                Shame he couldn't have sent those two the bill. Or did he?

                Comment


                • #9
                  Quoth Draco View Post
                  Shame he couldn't have sent those two the bill. Or did he?
                  Don't know, but probably not. He had no way of proving that they were the ones responsible, merely circumstantial evidence (i.e. first summer that the boats had been that unreliable, and it was consistent with being run on straight gas). Not using the unaccountable oil takes the cake, though.
                  Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

                  Comment


                  • #10
                    Wow, I didn't know boats used different types of gas. I just figured it was like-regular car gas or something.

                    Comment


                    • #11
                      Sounds like 2-stroke vs. 4-stroke. 2-stroke engines use gas-oil mix to lubricate the parts. Using regular gas is like running a car without oil. Before too long, no engine.
                      I will not be pushed, stamped, filed, indexed, briefed, debriefed, or numbered. My life is my own. --#6

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                      • #12
                        It's pretty well known that 2-stroke motors usually run on a fuel-oil mixture - in the past, you had to mix it yourself. The only exception I know of is *really big* 2-stroke engines which are occasionally found in locomotives, but these tend to be diesels anyway, and thus fall into a different category.

                        The *reason* for not having a separate oil sump is that the crankcase is used for the compression phase in a two-stroke engine, and that's where the oil is needed most. Two-stroke diesels operate on a different principle, and don't have fuel present in the intake air anyway.

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