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Every time I start writing a thread I keep thinking of more things to add, sorry this is so long. At least they're all quite short.
Ms Oblivious
Came up to my till with a giant double pushchair/stroller and positioned it in such a way that no one else waiting in the queue behind her could get past. When the customer behind asked if she could get through, Ms Oblivious seemed genuinely confused, and a bit put out, at having to move the pushchair.
Yes, the rules apply to you, too
We have a separate area of the store for returns. A lady came to my till to try and refund something because she didn't want to wait in the queue at the refund desk. We can't refund items at the regular tills so I sent her back. She wasn't happy.
I'm so memorable
I got stopped by a customer who asked me a question that resulted in me dealing with her for several minutes. She got what she needed and started queuing to pay. I hopped on a till and ended up with this customer at my till.
She then proceeded to ask me the same question that I just answerd for her as though I was not the person who had just dealt with her. I couldn't be bothered to explain to her that I was the person she had just been dealing with so played along as though I was someone else. Nice to see my assistance made an impact!
Don't you think that information would have been helpful at the start?
Phone rings.
Me: [Opening spiel]
SC: Hello, do you have cotton footsies?
Me: If you could bear with me one moment I shall go and check for you.
(Runs along to hosiery and see that we sell footsies with cotton soles. They're the only ones I've ever seen us sell that contain cotton so assume that's what thebitch woman was looking for.)
Me: Hello, sorry to keep you. We sell footsies with cotton soles.
SC: (Long, loud sigh.) Thats not what I asked. I've got some of those in front of me. I want ones that are all cotton. (All said in a rude voice, as though I am a complete imbecile.)
Me: (Thinking, 'Why the heck didn't you say that (a) you had some of those already and they're not what you want, and (b) that you wanted all cotton ones?) Oh. Sorry, we don't sell all cotton ones. Only ones with cotton soles.
SC: (Hangs up.)
What the feck was her problem?
Do you not know the alphabet?
On more than one occasion customers have approached me and asked this question:
"What comes after a DD? Is it an F/G?"
Now think about this, ladies. If bras go from AA to DD in ascending alphabetical order then why would they not continue to do so beyond a DD? Not to mention there is a huge size difference between a DD and an F or a G cup. (FTR, I live in the UK. I know that in America many shops do a DDD (I don't think that standard of measuring is actually used outside of the US) and that trying to convert that to UK sizing might be tricky but all of the people who asked me this were British, and have likely never encountered a DDD bra in their lives.
Sacrificing a good fit for something that's not actually going to make a visual difference
I'm a bit of a stickler for wearing the right bra size. It makes a massive difference to your shape, posture, and appearance, and is just so much more comfortable than a bra that doesn't fit right. So the lady who purposely bought a bra that was too small just because it only had two hooks at the back (the size that actually fitted her had three, and she didn't want three), really annoyed me. Trust me that quadraboob is going to look a damn sight worse than an extra hook at the back that NO ONE is going to see, and anyone who does see won't even notice.
On a similar vein...
Having more than two hooks at the back of a bra is NOT because bra manufacturers think that all big-busted women are fat. It's because big-busted women have heavy breasts and three hooks gives more support than two.
I'm not psychic
Just because I work(ed) in retail that does not mean that I am suddenly able to tell what clothes/bra size you are just by looking at you. Particularly when you're all bundled up in winter clothes.
Additionally, coming up to me and saying, "This bra didn't fit. What size should I try next?" doesn't exactly give me much to work from. Was it too big? Too small? Where didn't it fit? Around the back? In the cup? How much did it not fit by?
That's not really our fault though, is it?
A customer had a rant to a coworker about various things, one of which was that other customers were looking at what she wanted to look at meaning she couldn't see and this apparently ruined her shopping experience!!
Ms Oblivious
Came up to my till with a giant double pushchair/stroller and positioned it in such a way that no one else waiting in the queue behind her could get past. When the customer behind asked if she could get through, Ms Oblivious seemed genuinely confused, and a bit put out, at having to move the pushchair.
Yes, the rules apply to you, too
We have a separate area of the store for returns. A lady came to my till to try and refund something because she didn't want to wait in the queue at the refund desk. We can't refund items at the regular tills so I sent her back. She wasn't happy.
I'm so memorable
I got stopped by a customer who asked me a question that resulted in me dealing with her for several minutes. She got what she needed and started queuing to pay. I hopped on a till and ended up with this customer at my till.
She then proceeded to ask me the same question that I just answerd for her as though I was not the person who had just dealt with her. I couldn't be bothered to explain to her that I was the person she had just been dealing with so played along as though I was someone else. Nice to see my assistance made an impact!
Don't you think that information would have been helpful at the start?
Phone rings.
Me: [Opening spiel]
SC: Hello, do you have cotton footsies?
Me: If you could bear with me one moment I shall go and check for you.
(Runs along to hosiery and see that we sell footsies with cotton soles. They're the only ones I've ever seen us sell that contain cotton so assume that's what the
Me: Hello, sorry to keep you. We sell footsies with cotton soles.
SC: (Long, loud sigh.) Thats not what I asked. I've got some of those in front of me. I want ones that are all cotton. (All said in a rude voice, as though I am a complete imbecile.)
Me: (Thinking, 'Why the heck didn't you say that (a) you had some of those already and they're not what you want, and (b) that you wanted all cotton ones?) Oh. Sorry, we don't sell all cotton ones. Only ones with cotton soles.
SC: (Hangs up.)
What the feck was her problem?
Do you not know the alphabet?
On more than one occasion customers have approached me and asked this question:
"What comes after a DD? Is it an F/G?"
Now think about this, ladies. If bras go from AA to DD in ascending alphabetical order then why would they not continue to do so beyond a DD? Not to mention there is a huge size difference between a DD and an F or a G cup. (FTR, I live in the UK. I know that in America many shops do a DDD (I don't think that standard of measuring is actually used outside of the US) and that trying to convert that to UK sizing might be tricky but all of the people who asked me this were British, and have likely never encountered a DDD bra in their lives.
Sacrificing a good fit for something that's not actually going to make a visual difference
I'm a bit of a stickler for wearing the right bra size. It makes a massive difference to your shape, posture, and appearance, and is just so much more comfortable than a bra that doesn't fit right. So the lady who purposely bought a bra that was too small just because it only had two hooks at the back (the size that actually fitted her had three, and she didn't want three), really annoyed me. Trust me that quadraboob is going to look a damn sight worse than an extra hook at the back that NO ONE is going to see, and anyone who does see won't even notice.
On a similar vein...
Having more than two hooks at the back of a bra is NOT because bra manufacturers think that all big-busted women are fat. It's because big-busted women have heavy breasts and three hooks gives more support than two.
I'm not psychic
Just because I work(ed) in retail that does not mean that I am suddenly able to tell what clothes/bra size you are just by looking at you. Particularly when you're all bundled up in winter clothes.
Additionally, coming up to me and saying, "This bra didn't fit. What size should I try next?" doesn't exactly give me much to work from. Was it too big? Too small? Where didn't it fit? Around the back? In the cup? How much did it not fit by?
That's not really our fault though, is it?
A customer had a rant to a coworker about various things, one of which was that other customers were looking at what she wanted to look at meaning she couldn't see and this apparently ruined her shopping experience!!
Thank you for pointing it out!
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