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I have a part time job as a paper carrier (and a full time job as a customer service rep as well). This job sucks a lot, it is very low paying (half of minimum wage) and forces me to work every day with no breaks at all. I get no benefits period. I am forced to work in dangerous situations all the time. I have been close to quitting for awhile but need the money. I was going to quit by the end of this summer.
Anyway the worst thing is the drama from the customers. I have people lying about me all the time to get free papers or whatever. The biggest problem is every time they lie I get charged $4 which is the same as one hour of pay. No one listens to my side.
I have run into one of the the suckiest paper customers ever. I do two houses on this very narrow street. There is nowhere to turn around. It is also very difficult to back up as it's curvy, so there is a driveway I was going in so I could actually turn around.
The driveway belonged to customers who have a dog. The dog barks at the car all the time because that's what it thinks it should be doing. Well, these customers had a problem with that because their neighbors complained about their dog barking and apparently that was our fault because we were turning around in their driveway. The woman came out of the house and ordered me to go all the way down the road and turn around in a very tight, narrow space in the pitch black. I went down there in the daylight and it took me 5 mins to turn around back there. Since I will not destroy my car over this job I refused to go back there but instead began turning around in a vacant parking spot on the other side of the street.
I have been going accross the street for the last month. 7/10 times the dog will bark again. Oh, by the way, they do this thing when the dog barks. They rush up (don't tell the dog to stop) turn off the lights and watch us deliver, to the door like we have to. When we leave the lights go back on.
Anyway it has been a month of me doing my best and not using their driveway to turn around. The only thing I've done is deliver papers as it's my job.
Three days ago I heard it again. "You can't go in the customers driveway". I told the drop manager who was speaking to me that I was not, I had not since she told me not to, and I was extremely offended that after I was nice enough to go into the mudpile of a parking spot across the street they would accuse me of that. I told her all I was doing was my job and asked what I was supposed to do.
She saw how distraught I was and told me she'd "take care of it"
The next day I saw a stop on that house. GREAT, I thought, I've never been happier. Whenever someone who's a SC leaves I'm very happy. I still had to go down there to deliver to the neighbor, which I did and in doing so I turned around in that parking spot across the street.
Well the dog started barking the second it heard my car again (of course!). The SCs ran out of their house and took a picture of my car parked on the road. I did my job properly for another 2 days.
Two days later (yesterday) and I go this extremely threatening message from the distribution manager. He said he didn't understand why I kept going onto their driveway after they had "told me nicely multiple times not to" (note: he just accused never asked for my side of the story at all), and told me that these people were talking to the police and I was going to be charged with tresspassing the next time I "went in their driveway". He said that they would do that house from now on (not even noticing the one next to it) and that my service record would be looked at and most likely I would get fired.
I still have the message and I wish I could make a file out of it and post it somewhere. It is very threatening.
So here I am, having doing my job right and worked my best. These people who need a scapegoat for their barking dog have cost me hours of aggrivation, a horrible sleep last night, and will probably cost me my job, not that I couldn't deal with that part. The worst part is no one over at the paper company will listen to me.
Anyway the worst thing is the drama from the customers. I have people lying about me all the time to get free papers or whatever. The biggest problem is every time they lie I get charged $4 which is the same as one hour of pay. No one listens to my side.
I have run into one of the the suckiest paper customers ever. I do two houses on this very narrow street. There is nowhere to turn around. It is also very difficult to back up as it's curvy, so there is a driveway I was going in so I could actually turn around.
The driveway belonged to customers who have a dog. The dog barks at the car all the time because that's what it thinks it should be doing. Well, these customers had a problem with that because their neighbors complained about their dog barking and apparently that was our fault because we were turning around in their driveway. The woman came out of the house and ordered me to go all the way down the road and turn around in a very tight, narrow space in the pitch black. I went down there in the daylight and it took me 5 mins to turn around back there. Since I will not destroy my car over this job I refused to go back there but instead began turning around in a vacant parking spot on the other side of the street.
I have been going accross the street for the last month. 7/10 times the dog will bark again. Oh, by the way, they do this thing when the dog barks. They rush up (don't tell the dog to stop) turn off the lights and watch us deliver, to the door like we have to. When we leave the lights go back on.
Anyway it has been a month of me doing my best and not using their driveway to turn around. The only thing I've done is deliver papers as it's my job.
Three days ago I heard it again. "You can't go in the customers driveway". I told the drop manager who was speaking to me that I was not, I had not since she told me not to, and I was extremely offended that after I was nice enough to go into the mudpile of a parking spot across the street they would accuse me of that. I told her all I was doing was my job and asked what I was supposed to do.
She saw how distraught I was and told me she'd "take care of it"
The next day I saw a stop on that house. GREAT, I thought, I've never been happier. Whenever someone who's a SC leaves I'm very happy. I still had to go down there to deliver to the neighbor, which I did and in doing so I turned around in that parking spot across the street.
Well the dog started barking the second it heard my car again (of course!). The SCs ran out of their house and took a picture of my car parked on the road. I did my job properly for another 2 days.
Two days later (yesterday) and I go this extremely threatening message from the distribution manager. He said he didn't understand why I kept going onto their driveway after they had "told me nicely multiple times not to" (note: he just accused never asked for my side of the story at all), and told me that these people were talking to the police and I was going to be charged with tresspassing the next time I "went in their driveway". He said that they would do that house from now on (not even noticing the one next to it) and that my service record would be looked at and most likely I would get fired.
I still have the message and I wish I could make a file out of it and post it somewhere. It is very threatening.
So here I am, having doing my job right and worked my best. These people who need a scapegoat for their barking dog have cost me hours of aggrivation, a horrible sleep last night, and will probably cost me my job, not that I couldn't deal with that part. The worst part is no one over at the paper company will listen to me.
Trust me, I did *not* want to see that! Anyway, one afternoon, he came out and screamed at me about how I was "invading his privacy." Uh, trust me, I did *not* want to see that, and made *every* effort to do so. Then his wife (who was no prize either--she looked like she had an argument with a city bus and lost...) came out to tell me how I was "constantly looking in on them." Uh, I wasn't aware of this, and if it was such a problem, I'd simply dump the paper in the driveway.
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