Personal Space Fail
I arrived at work half an hour before my shift started. I was hungry, and decided to have something to eat. I sat down at a table near the bar and started to have my meal. A middle aged couple came into the pub. They looked a bit lost.
SC: Shall we get something to eat?
SC1: There's a menu!
They came over to my table and grabbed the menu. I was a bit confused because there were four tables around me that were free. But no. They wanted the menu off my table. They then decided to read the entire menu, while standing over me. They were literally standing over me. I was trying to eat and had two heavy breathing people scanning the menu and reading it aloud. Also, there is no way they could have known I was staff, as I wasn't in uniform.
I stopped eating and stared at them. They were oblivious. They were right in my personal space and I was getting agitated.
They finally went to the bar and ordered, not before dropping the menu back on the table. It landed in my meal.
Changing Your Mind Fail
Lady ordered a pie. Ten minutes later she came back up to the bar with the meal.
SC: I've just noticed you sell burgers here!
We have a massive three foot sign promoting burgers. It says "BURGERS BURGERS BURGERS!!!!", has a giant drawing of a burger and it was next to her table.
SC: I don't want this anymore!
Me: Well I'm afraid that I cannot refund the pie. I will have to charge you for a burger as well, as it has already been cooked.
SC: But I'd much rather have a burger!
Me: You will have to pay for it. That pie is going to go to waste now.
SC: But I don't want a pie anymore! I want a burger!
Me: *blank stare*
SC: Fine then. This is cold. I want a new meal to replace it. I want a burger.
Manager was behind me.
M: Are you for real?
SC: Who are you?
M: The manager who just heard what you said.
SC: But this is cold!
M: Customersruinmylife, get me a temperature probe from the kitchen please.
SC: Fine it's not cold! It's just...not to my taste. I want a burger.
M: You will have to pay for it.
SC: Fine! I'll pay! But this is ridiculous!
She actually paid. She left the pie sitting at the end of the bar.
SC: I guess you will be eating MY PIE once you go on your break then???
Me: I don't like pie.
I actually love our pies. I just wanted to upset her
Do you want to eat off the floor?
The shift picked up and was Verrry busy.Two of us were running the floor and running around like idiots. Unfortunately, I barged into the kitchen just as CW was walking out with two meals. We bumped into each other and she accidentally dropped one of the meals on the floor in full view of all the customers. Crap.
Me: What table number were you heading for? I'll sort this out.
She told me. There were four meals altogether, one of which was now on the floor. The table in question actually witnessed it and were laughing. I went over.
SC: Don't tell me. That was my meal that just went flying!
Me: Unfortunately it was.
They all laughed. They seemed pretty chilled out about the whole thing.
Me: The rest of your meals are ready and good, but its going to take between five and ten minutes for a new meal to be prepared.
SC suddenly looked shocked.
Me: I can bring the rest of the meals out now just so they are not sitting under the heatlamp-
SC: But that means we can't eat together!
Me: I'll get you guys a free round of drinks as compensation.
The other three customers keenly nodded and accepted.
SC: But I don't understand. Why do I have to wait?
Me: Because your meal is on the floor sir. We need to prepare a new one from scratch.
SC: But that's not good enough!
Me: Well there's not much else I can do. Unless you want the meal that is on the floor...
I looked over and saw CW sweeping his meal into a dustpan. The SC looked over and stared. For a few seconds, I was actually very worried that he was going to accept that.
SC: Fine. Just fine. I'll wait
He sulked. The rest of his group found it hilarious.
Eat Pub Food! Nothing else!
Kitchen co-worker went to go on his break. He came out the kitchen and walked up and down the bar.
Me: Are you OK KW?
KW: Yeah, I'm just looking at what bar snacks we have.
Me: Are you not getting a meal on your break?
KW: I'm not hungry enough for a full meal. I just want a little snack.
Me: Ah right.
KW picked up a bag of nuts and walked out the back. A customer at the bar piped up.
SC: Was that the cook????
Me: Yes it was.
SC: Why isn't he having a meal???
Me: He just said he's not hungry.
SC: That's terrible! He isn't even willing to eat the food you sell!
Me: OK.
SC: That just tells me everything about how you prepare your food. If your own cook isn't even willing to eat it, then it must be disgusting!
Me: It's not that he isn't willing. He just isn't hungry.
SC: I don't believe him. I bet it's because he can't bring himself to eat the food because he knows exactly what happens to it.
Me: And what do you think happens to it?
SC: Just...poorly prepared.
Me: I can assure you, our food is not "poorly prepared". I eat here quite regularly, even when I am not working.
SC: Well then you should get the staff to set and example, and MAKE THEM eat the food on their break!
Me: I don't think force feeding is part of their work contract.
SC: Are you making fun of me?
Me: Of course not!
He scoffed and walked away.
I arrived at work half an hour before my shift started. I was hungry, and decided to have something to eat. I sat down at a table near the bar and started to have my meal. A middle aged couple came into the pub. They looked a bit lost.
SC: Shall we get something to eat?
SC1: There's a menu!
They came over to my table and grabbed the menu. I was a bit confused because there were four tables around me that were free. But no. They wanted the menu off my table. They then decided to read the entire menu, while standing over me. They were literally standing over me. I was trying to eat and had two heavy breathing people scanning the menu and reading it aloud. Also, there is no way they could have known I was staff, as I wasn't in uniform.
I stopped eating and stared at them. They were oblivious. They were right in my personal space and I was getting agitated.
They finally went to the bar and ordered, not before dropping the menu back on the table. It landed in my meal.
Changing Your Mind Fail
Lady ordered a pie. Ten minutes later she came back up to the bar with the meal.
SC: I've just noticed you sell burgers here!
We have a massive three foot sign promoting burgers. It says "BURGERS BURGERS BURGERS!!!!", has a giant drawing of a burger and it was next to her table.
SC: I don't want this anymore!
Me: Well I'm afraid that I cannot refund the pie. I will have to charge you for a burger as well, as it has already been cooked.
SC: But I'd much rather have a burger!
Me: You will have to pay for it. That pie is going to go to waste now.
SC: But I don't want a pie anymore! I want a burger!
Me: *blank stare*
SC: Fine then. This is cold. I want a new meal to replace it. I want a burger.
Manager was behind me.
M: Are you for real?
SC: Who are you?
M: The manager who just heard what you said.
SC: But this is cold!
M: Customersruinmylife, get me a temperature probe from the kitchen please.
SC: Fine it's not cold! It's just...not to my taste. I want a burger.
M: You will have to pay for it.
SC: Fine! I'll pay! But this is ridiculous!
She actually paid. She left the pie sitting at the end of the bar.
SC: I guess you will be eating MY PIE once you go on your break then???
Me: I don't like pie.
I actually love our pies. I just wanted to upset her

Do you want to eat off the floor?
The shift picked up and was Verrry busy.Two of us were running the floor and running around like idiots. Unfortunately, I barged into the kitchen just as CW was walking out with two meals. We bumped into each other and she accidentally dropped one of the meals on the floor in full view of all the customers. Crap.
Me: What table number were you heading for? I'll sort this out.
She told me. There were four meals altogether, one of which was now on the floor. The table in question actually witnessed it and were laughing. I went over.
SC: Don't tell me. That was my meal that just went flying!
Me: Unfortunately it was.
They all laughed. They seemed pretty chilled out about the whole thing.
Me: The rest of your meals are ready and good, but its going to take between five and ten minutes for a new meal to be prepared.
SC suddenly looked shocked.
Me: I can bring the rest of the meals out now just so they are not sitting under the heatlamp-
SC: But that means we can't eat together!
Me: I'll get you guys a free round of drinks as compensation.
The other three customers keenly nodded and accepted.
SC: But I don't understand. Why do I have to wait?
Me: Because your meal is on the floor sir. We need to prepare a new one from scratch.
SC: But that's not good enough!
Me: Well there's not much else I can do. Unless you want the meal that is on the floor...
I looked over and saw CW sweeping his meal into a dustpan. The SC looked over and stared. For a few seconds, I was actually very worried that he was going to accept that.
SC: Fine. Just fine. I'll wait
He sulked. The rest of his group found it hilarious.
Eat Pub Food! Nothing else!
Kitchen co-worker went to go on his break. He came out the kitchen and walked up and down the bar.
Me: Are you OK KW?
KW: Yeah, I'm just looking at what bar snacks we have.
Me: Are you not getting a meal on your break?
KW: I'm not hungry enough for a full meal. I just want a little snack.
Me: Ah right.
KW picked up a bag of nuts and walked out the back. A customer at the bar piped up.
SC: Was that the cook????
Me: Yes it was.
SC: Why isn't he having a meal???
Me: He just said he's not hungry.
SC: That's terrible! He isn't even willing to eat the food you sell!
Me: OK.
SC: That just tells me everything about how you prepare your food. If your own cook isn't even willing to eat it, then it must be disgusting!
Me: It's not that he isn't willing. He just isn't hungry.
SC: I don't believe him. I bet it's because he can't bring himself to eat the food because he knows exactly what happens to it.
Me: And what do you think happens to it?
SC: Just...poorly prepared.
Me: I can assure you, our food is not "poorly prepared". I eat here quite regularly, even when I am not working.
SC: Well then you should get the staff to set and example, and MAKE THEM eat the food on their break!
Me: I don't think force feeding is part of their work contract.
SC: Are you making fun of me?
Me: Of course not!
He scoffed and walked away.
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