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Aughh just finish the sentence already

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  • #1

    Aughh just finish the sentence already

    I remember having a call like this once. I work for a customer complaint line; you know, the 1-800-Hows-my-driving type kind (not my actual employer).

    Anyways, I had a woman call up and when it came time to getting her info, I could already tell that this woman thought that anyone who would work a phone line, which I do to pay for University , couldn't possibly be smart enough to understand what a savant like her was saying.

    Me: And could I have your name please?
    SC: Lorraine Doe. Let me spell that for you, L..O..R....R...A..I..N..E.
    Me: (uhh ok) And your address please
    SC: *stiffled grunt of annoyance* it's 9-3-6 Orange County Road... that's 9..3..6.. O..R..A..N..G..

    Well you get the idea. And when she said the letters, she said them the way a grade 2 class would repeat them to George W. as they walk him through a lesson on the alphabet. Repeating just one was agonizingly drawn out and slow.

    But at least my response was appropriate in kind.

    Me: Ok ma'am, before I can put this through I just need to make sure that I copied
    everything down correctly. Now you said your name was Lorraine... that's
    L.......O.......R.........R.......

    Took me at least another 3 minutes to finish the call
    Last edited by allniter; 03-16-2007, 03:03 PM.
    Broadcasting to you live from the nerve center of my brain..... szzzt *we are currently experiencing technical difficulties, please stand by*
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  • #2
    well, you want to make sure you are thorough. you wouldn't want her complaint to disappear into the ether because you misspelled "orrenj"!
    I don't go in for ancient wisdom
    I don't believe just 'cause ideas are tenacious
    It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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    • #3
      Well at least she spelled out everything. I hate it when customers spell out something simple like "Jane" but then don't bother to tell me how to spell "Jinglehiemerschmitlydoda"

      And you get my vote for Best Avatar-2007
      If watermelons are made up of water, what are kumquats made up of?
      www.myspace.com/rentalracer

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      • #4
        Aw, you could have NATO Spelled it too.

        OP: That's Lorrainne; Lima Oscar Romeo Romeo Alpha India November November Echo.
        Bears are bad. If an animal is going to be mean it should look so, like sharks and alligators. - Mark Healey

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        • #5
          Man, I used to know the entire phonetic alphabet. I could probably remember most of it if I sat down and wrote it out.

          Gotta love 4 years of JROTC...
          Train up a child in the way he should go, and when he is old he will not depart from it.

          Proverbs 22:6

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          • #6
            I don't think the spelling is very annoying, unless their tone of voice is very condenscending, like they are treating you as a child.

            What I think is annoying is people who treat me like I am mentally disabled and explain everything very slowwwwly and very thoooroughly to make sure my fragile little "disabled" mind understands.
            You really need to see a neurologist. - Wagegoth

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