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Can someone give this woman a dictionary?

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  • #1

    Can someone give this woman a dictionary?

    Or some common sense?

    So today one of the new girls made her first notify call. Noitfy, for those that don't know, means we call the customer to let them know what day we will be delivering. Anyway, we picked up the freight on Monday and one of the new girls called her to notify her.

    NG: I would like to notify that your freight will be delivered on Tuesday the 4th.

    The lady flipped her lid.

    SC: NOOOOO!!! It's supposed to be delivered on MONDAY THE 3RD!!!
    NG: Sorry, but Tuesday is the soonest it can be delivered.
    SC: *enter randon string of rants and insults*

    NG got scared and started crying, so she handed the phone to the nearest manager.

    M: Hello? Mam? Hi. I'm sorry, but the absolute soonest we can deliver this is Tuesday the 4th.
    SC: TUESDAY??!!!!!! NOOO IT'S SUPPOSEDTO BE MONDAY!!!!!
    M: No, mam. I have it right here on my screen.
    SC: It is supposed to be delivered in 5 BUSINESS DAYS! Do you know what 5 business days means?
    M: Yes mam I do.
    SC: 5 means 5. Not 6, 7 9, 12 or any other number! JUST 5!!! Do you know how many 5 is?
    M: Yes mam, I do.
    SC: 1 2 3 4 5!! 5 is Tuesday, Wednesday, Thursday, Friday, MON-DAYYYYY!!!
    M: Yes that is how it would work normally, but Monday is Labor Day and, therefore, we will not be open that day. Since Monday the 3rd is not a business day for us, the 5th business day becomes Tuesday the 4th.
    SC: So I have to wait A WHOLE 'NOTHER DAY JUST BECAUSE OF SOME STUPID, FAKE HOLIDAY?!!!!
    M: I'm afraid so.
    SC: This is unacceptable!!! Do you know who I am?!!!
    M: Mrs. EvilWhiner?
    SC: I am a very important customer! I use your company ALLL the time and I'll be sure that Shipper knows about this!!!

    Business days...do you know the meaning of it? Oh goodness, you have to wait a WHOLE 24 HOURS MORE?!!!! THAT'S LIKE A WEEK IN DOG YEARS!!! Even longer in female dog years...
    Answers: $1
    Correct Answers: $2
    Answers that require thought: $5
    Dumb looks are still free.
    Tags: None
  • #2
    Who the heck doesn't know about Labor Day? It's one of the regular last-ditch summer holidays.

    Comment

    • #3
      That's like trying to explain to customers that we are open 24/7/365, and no holidays don't cost you more. Planes don't stop flying because of holidays and people still need medivacs all year round

      Comment

      • #4
        I feel sorry for the new girl, I hope she recovers.

        I hope for Labor Day the cs gets tanked; she really needs to chill.
        Time! Time! Time is what turns kittens into cats.

        Don't teach me a lesson; all I learn is that you are an asshole.

        I wish porn had subtitles.

        Comment

        • #5
          Another twat. There must be an invasion of them going on right now. Even if she thinks Labor Day is a fake holiday (which must mean she either has to work it, or she's never worked a day in her life), she should still be aware of the fact that it's not a regular business day in the US!
          When you start at zero, everything's progress.

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          • #6
            Business days do not include weekends and holidays - the woman is a moron.
            Figers are vicious I tell ya. They crawl up your leg and steal your belly button lint.

            I'm a case study.

            Comment

            • #7
              So she uses the service all the time but has never noticed that bank holidays count? Gah!
              This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
              I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie

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              • #8
                The only thing I will agree with the SC on is Labor Day being a fake holiday. For those of us working in retail, that is.

                Ah well, I work five days next week and get paid for six. The money will be good.
                Knowledge is power. Power corrupts. Study hard. Be evil.

                "I never said I wasn't a horrible person."--Me, almost daily

                Comment

                • #9
                  Quoth Irving Patrick Freleigh View Post
                  The only thing I will agree with the SC on is Labor Day being a fake holiday. For those of us working in retail, that is.

                  Ah well, I work five days next week and get paid for six. The money will be good.
                  For those of us working "essential" jobs like IT service desk, too.

                  (Yes, I'm working on Monday.)
                  PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

                  There are only Four Horsemen of the Apocalypse because I choose to walk!

                  Comment

                  • #10
                    Quoth Jay 2K Winger View Post
                    For those of us working "essential" jobs like IT service desk, too.

                    (Yes, I'm working on Monday.)
                    yup nothing like being chained to a cell phone 24/7/365.

                    anyone remember New Years Eve 1999 ie. Y2K???? Yes I had to be in the office for around 6 or 8 hours that night (starting around 9pm) as we had divisions all accross the country. Not one of my more memoriable New Year's Eves. Played Half-LIfe most of the night.
                    I'm lost without a paddle and headed up SH*T creek.
                    -- Life Sucks Then You Die.

                    "I'll believe corp. are people when Texas executes one."

                    Comment

                    • #11
                      So Labour day is kinda like a bank holiday in the UK...only one half of the country gets the day off, and they get to sneer and make fun of the "lowly" people that do?

                      Fortunately, I get paid double time...

                      Comment

                      • #12
                        Yeah, they don't call them bank holidays but the concept's the same - a national holiday where those who don't work in customer service get extra time to abuse those that do
                        This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
                        I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie

                        Comment

                        • #13
                          The only holidays I ever had off in retail were Thanksgiving and Christmas.
                          "If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant

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                          • #14
                            Yeah...I work tomorrow as well. Time and a half pay though, so hey, not complaining...much. I'd like to know just how long the woman has been alive, and not gotten the concept of holiday = no business day most places. Really now. Oh wait, I forgot, she is the almighty SC. World MUST revolve around her, at her pace, all the time. Shame on me for forgetting!
                            "And though she be but little, she is FIERCE!"--Shakespeare

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