Just a little background before I launch into the suck. My theatre is one of the few "brew houses" in the country. We serve dinner while you watch the movie and we also sell beer and wine. And each house has 1-2 servers depending on the size. All the fun of a restaurant and movie theatre rolled into one (end sarcasm).
So we had a potential walkout today. They were caught and had to do the walk of shame back into the building. It was a dad, mom, and two little boys who were around 9 and 6. They didn't want to pay for anything since they left because another customer (or server depending on who they were trying to sell the story too) had told them to STFU. This was after they had received two warnings from the server (we operate on a three strike basis). The other manager told them they would have to pay for the chicken basket that they ate and the beer that they had drank.
While the guy is settling the bill, after much SCism, the mom is going on about how we don't respect or value our customers to her two children, talking just loud enough that we could here her. And, how next time they would just continue on to their car since we can't physically stop them. Never mind we would get a plate number and call the cops before you could even get out of the garage, Lady. There is a police zone headquarters two lights up. Try your luck. I chose not to respond in any manner since my mouth to brain filter hasn't been 100% lately and I would have said something mean. Honest but mean.
Oh and the dad's parting shot: "I am never coming here again!"
. Of course we'll see him next week.
I know I shouldn't be surprised after coming across this site, but to activly teach your kids that it's okay to walk out on a bill of any kind....
So we had a potential walkout today. They were caught and had to do the walk of shame back into the building. It was a dad, mom, and two little boys who were around 9 and 6. They didn't want to pay for anything since they left because another customer (or server depending on who they were trying to sell the story too) had told them to STFU. This was after they had received two warnings from the server (we operate on a three strike basis). The other manager told them they would have to pay for the chicken basket that they ate and the beer that they had drank.
While the guy is settling the bill, after much SCism, the mom is going on about how we don't respect or value our customers to her two children, talking just loud enough that we could here her. And, how next time they would just continue on to their car since we can't physically stop them. Never mind we would get a plate number and call the cops before you could even get out of the garage, Lady. There is a police zone headquarters two lights up. Try your luck. I chose not to respond in any manner since my mouth to brain filter hasn't been 100% lately and I would have said something mean. Honest but mean.
Oh and the dad's parting shot: "I am never coming here again!"

I know I shouldn't be surprised after coming across this site, but to activly teach your kids that it's okay to walk out on a bill of any kind....
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