How stupid can people be?

[TWOLF]

I work for a major cell phone company right now and trust me, if anyone says there are more stupid people out there then you know, they are right. I swear this is the honest truth and is to dumb to make up.
One day a guy who we shall call John calls in to inquire about his account. John starts asking about unlimited min and how he can get some. I explained to him that they are part of his plan. Then without notice John asks me the question I have only heard once and only once. How many minutes do I get with unlimited minutes? And how many do I have left if I have unlimited minutes?
I quickly answered back that they were unlimited and there was no time constraints, to which he asked back well if they are unlimited how many do I have left? I gave the same answer twice before I heard the click of the phone.

[CurlyLocks]

Wow, just wow.

[InverseHellion]

How stupid can people be?

That's rhetorical right?

[HawaiianShirts]

How many minutes do I get with unlimited minutes? And how many do I have left if I have unlimited minutes?

So how much am I allowed to eat at this all-you-can-eat buffet?

I got questions like that working in a call center, too. I finally stopped explaining that "unlimited" means "unlimited" and used this as an answer instead: "All of them." I was surprised how often that worked. When it didn't, I'd just make up some BS about the customer having, say, 1000 minutes, and whenever they used, say 25 minutes of the 1000, we'd just add 25 minutes back in so it was always 1000.

If you can't beat 'em, confuse 'em.

[lordlundar]

If you can't beat 'em, confuse 'em.

Gee, you make that sound like it's a challenge.

[Kara]

I've only encountered this a few times, but it only takes once to lose whatever hope you have left for mankind.

SC: How many weekend minutes have I used?
ME: XXXX
SC: And how many do I have left?
ME: They're unlimited.
SC: Yeah, but how many do I have left?
ME: They're un-lim-it-ed.
SC: I know, but I can't afford to go over so I need to know how many minutes I can use til the end of the month.
ME: You can't go over your weekend minutes. They are unlimited, thus there is no limit. You have infinite minutes. They are without end. You could use 50,000 minutes and it you wouldn't be over, because it is impossible to go over unlimited minutes (actually, if you did this we would cancel you, but that's a different matter).
SC: Yeah, but... You know what, I've got to go. I'll call back later.

[CRXPanda]

SC: Yeah, but... You know what, I've got to go. I'll call back later.

NO!!! PLEASE LORD HELP US!! NOOOOOOO!

[Imogene]

You could use 50,000 minutes and it you wouldn't be over,

50,000 minutes in a weekend? *blinks*
60 minutes/hour*24 Hours /day=1480*2 days/weekend=2960 Minutes in a weekend. Using 50,00 minutes would be pretty impressive, unless your weekends are longer...

[DesignFox]

Wow. I just started wireless sales about 2 months ago and I have yet to encounter that particular stupid question... I think I would have to pretend I didn't know the answer and shout that question across the store to my co-worker just for the laugh factor...

[RecoveringKinkoid]

Meanswering phone) Kinko's open 24 hours.
Idiots (yeah, this happens a lot, actually.): When do you close?
Me: We're open 24 hours.
Idiots: Oh. So, when do you open?
Me: We're open now.
Idiots: I mean tomorrow.
Me: Anytime. We are open 24 hours. Round the clock. We will not close tonight. So you can come in anytime.
Idiots: Anytime tomorrow?
Me: Yep.
Idiots: Cool....until when?

Dude. Are we going to have to go over every day from now till eternity?

[Gurndigarn]

SC: How many weekend minutes have I used?
ME: XXXX
SC: And how many do I have left?
ME: They're unlimited.
SC: Yeah, but how many do I have left?
ME: They're un-lim-it-ed.
SC: I know, but I can't afford to go over so I need to know how many minutes I can use til the end of the month.
ME: You can't go over your weekend minutes. They are...

"... ah. You have 42,893 minutes left this month. Is there anything else you need?"

[Mongo Skruddgemire]

Friend had that happen to her. she told the brainless sod...

"You have fourty three thousand eight hundred minutes per month with the unlimited plan sir."

"Gee, I'm not sure that's enough. I use the phone quite a lot."

"Sir, 43,800 is 1/12 of 525,600 That's the total amount of minutes in a year. The only you'd ever run out of your unlimited minutes would be if you were on the phone 24 hours a day, 7 days a week for an entire month. Even if you could manage to stay awake for that long without collapsing of exhaustion, the batteries of that phone would run out after three hours of straight talking and then you'd be unable to use the phone until you spend two hours charging it up again."

"Oh. I'm not on the phone that much. I'll take the unlimited plan then"

"Good choice sir."

and she finished setting up his acocunt.

M

[Ackee]

Unlimited

I know he may seem stupid but in the UK we have a "Fair use policy" and basically this means if you use all the minutes, all the time they can withdraw your service...

Here is a snippet out of many I found( this is for a mobile phone company)

http://www.three.co.uk/xseries/fair_use_policy.omp

[BookstoreEscapee]

525,600 That's the total amount of minutes in a year.

Does anyone else have "Seasons of Love" from RENT stuck in their head now?

[myswtghst]

Does anyone else have "Seasons of Love" from RENT stuck in their head now?

I didn't until I read your post.