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  • #16
    Quoth customersruinmylife View Post
    Me: I’m sorry, but I can’t serve anything on tap today. We’ve lost the cooler due to the weather.
    SC: Then I want a bottle of wine for free.
    Me: No.
    SC: Yes. Make it two actually.
    Yeah, because you aren't losing enough money by not being able to serve food or tap drinks! You have to give away things for free to the poor, "inconvenienced" customers!

    I think I would've just closed up shop until the necessary repairs were made. That sort of stress is just not worth it. But hindsight is 20/20...
    Last edited by XCashier; 09-30-2012, 11:21 PM.
    I don't have an attitude problem. You have a perception problem.
    My LiveJournal
    A page we can all agree with!

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    • #17
      You made a three year old cry. And that is going to be with you FOREVER
      Uh, I do this pretty much everyday. I doubt either of us is going to remember every incident FOREVER.
      https://www.facebook.com/authorpatriciacorrell/

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      • #18
        Quoth Jester View Post
        Kind of made me wish for a job in a bar that doesn't serve any food, to be honest!
        A friend and I used to hang out at a local place called Station 42 that mon-thursday after 9 pm *firmly* closed the kitchen, and the only people still inside after that were either friends, family or drinking. I should amend that, he had this killer bar cheese, a port wine mixed with horseradish that absolutely kicked ass, and assorted crackers for with it. Jim the owner had no compunction about throwing anybody out, Once saw him throw out his younger brother the other bartender when he got obnoxious once

        It was amazingly peaceful not having people eating, everybody hung out drinking and talking. No bands, no jukebox, just the soft radio Jim liked playing.
        EVE Online: 99% of the time you sit around waiting for something to happen, but that 1% of action is what hooks people like crack, you don't get interviewed by the BBC for a WoW raid.

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        • #19
          Quoth customersruinmylife View Post

          SC: You made a three year old cry. And that is going to be with you FOREVER.
          For sooth, I have been scarred. Well, more like mildly scratched. Actually I was brushed gently by the spirit of oblivious, we said "excuse me" and moved on with our lives.

          But if it makes you feel any better, I'll make a Facebook status about it.

          SC: Couldn’t you have just said so?!?!
          Well of course I could have, but then I would have been deprived of the stimulating conversation that just took place.

          He walked away confused. M was right behind me and swatted me on the back of the head for being cheeky to customers.
          I think I'd prefer a swat on the head to a write up. Maybe I'll let my HR manager know about that tomorrow.


          He walked away. I’ve searched youtube and haven’t found anything.

          Youtube has standards... allegedly.

          Comment


          • #20
            Quoth customersruinmylife View Post
            *snip*
            SC: You made a three year old cry. And that is going to be with you FOREVER.
            Well, for the next two or three seconds, maybe ...

            Grumpy girl stormed up holding one of the signs.

            GG: Is this for real?
            Me: Yes.
            GG: Really?
            Me: Yes.
            GG: But I came here for lunch!
            Me: *blank stare*
            GG: What am I going to do? I’m not going out in the rain again!!
            Me: Well there’s nothing we can do. We’re not serving food.

            GG returned to her table where her boyfriend was sat. She swung her chair around to face me and STARED continuously. Each time I passed her table, she asked:

            GG: Can I get food yet?
            Me: No.

            GG: Is the kitchen fixed yet?
            Me: No.

            This went on for two hours.
            You should've started a pool, in an empty pint glass, as to how many times she'd ask before she got fed up and left. Everytime she asked, you could let the pool participants know, they could look over at her and giggle/snort, drop a coin in the mug and go on with their work. When she finally stormed out, whoever came closest to the correct number could then carry the mug in a triumphant mini-parade out to the kitchen (hopefully intersecting her path) and pocket their winnings.

            SC: Where are the menus? All I can find are these notices saying something about the kitchen being closed!
            Me: There’s your first clue Sherlock.
            SC: Huh?

            He walked away confused. M was right behind me and swatted me on the back of the head for being cheeky to customers.

            How hard was M laughing?

            And then the regular alcoholics arrived. I went to pull the first beer and nothing but foam came out. This was telling me one thing:

            The cooler was bust.

            I checked and sure enough, it had shorted out too along with the extraction. So on top of serving food, we couldn’t serve beer! I told M and he buried his hands in his face. I honestly thought he was going to cry. Because of the weather it was very difficult getting a repair guy out. The person coming to look at the extraction had literally just called to say he had to turn back due to the water getting too deep, so the kitchen wasn’t getting fixed any time soon.
            Ye gods ... my sympathies to you and M and all the other staff members! (I was going to say "When it rains, it pours" but I'm not sure you want to hear that particular little cliché at this point, LOL)

            Me: I’m sorry, but I can’t serve anything on tap today. We’ve lost the cooler due to the weather.
            SC: Then I want a bottle of wine for free.
            Me: No.
            SC: Yes. Make it two actually.
            Me: How about we make it none and you pay for something?
            SC: Well that’s a rather rude thing to say!
            Dear SC: Feel free to address your demands to the person who sent the rain ...

            *snip*
            I grabbed a mug and returned. She was whining at a co-worker.

            SC: Seriously. What is the problem?
            CW: There’s no problem. Look. There he is with your coffee mug.
            SC: But I don’t understand what the problem is!

            CW looked at me. The look on his face said “What the fuck am I supposed to say to this moron?”

            I just ignored her until I completed the order.
            Bet that's the last time ever that CW goes out for coffee, lunch or anything else with SC.

            Poor manager. He was getting so much abuse. He sent away a moronic customer who just could not fathom that the floods outside might have, just might have caused some problems. The customer returned a minute later and shoved a phone in my face.

            SC: I’m recording you! So please explain to me why you will not give me food.
            Me: We cannot serve food because of a massive electrical fault brought on by the flooding that has shorted out our extraction, meaning that there is no where for the heat from the fryers, grills, pans and ovens to go. This will lead to the kitchen hitting temperatures that are too high, meaning that it would not only be wrong to make anyone work in there, but also ILLEGAL. There. Is that good enough?
            SC: You’re very rude. And it’s going to show when I put this online. I doubt your manager will be very happy with you.
            Me: I haven’t been rude.
            SC: You have.
            Me: I don’t think it’s fair to talk about rudeness when you’re the one shoving a camera within my personal space.
            SC: Ha! See!

            He walked away. I’ve searched youtube and haven’t found anything.
            How 'bout now??

            SC: So you’re not serving food or drink?? What kind of place is this??? I want to see the manager!
            Me: The manager is currently on the phone trying to get this resolved.
            SC: I still want to speak to him!

            I was really fed up by this point.

            Me: Why? There’s nothing he can do for you. You’re not the first person to speak to him today, so it’s not like he’s unaware of the situation. He’s stressed out enough so I’m not going to get him.
            SC: You have to do as I say.
            Me: You can speak to me and I will pass on your concerns. But that’s it.
            SC: I’m going to call the local newspaper about this!!! You have a DUTY to serve food, and you will not do it! I am going to tell everyone I see about this place! Not just friends and family! I will stop people in the street and tell them! Don’t think I won’t!
            Me: OK.

            She walked away.
            Don't know about your media, but at my last paper, she'd have been quite lucky not to have the editorial staff laugh in her face.

            Comment


            • #21
              Quoth mariamousie1 View Post
              God I hope we can find that video...
              Me too!

              Quoth KatherineB View Post
              I think we should have little icons you can put into your signature showing how many times people have been told certain things

              a wreath with a large red X through it for ruined christmases
              big drop of water if you are accused of making a child cry
              thumbs down for 'I hope you're happy now'

              Anyone got other suggestions?
              Great idea! How about a subpoena form for all those "You have to do what I say! It's the LAW!!!!!" rants.

              Comment


              • #22
                Quoth KatherineB View Post
                Anyone got other suggestions?
                a cake with an X for ruined birthdays
                An x through joined rings for ruined anniversaries
                An X through bells for ruined weddings
                An x through a rabbit for ruined Easters
                an X through a heart for ruined Valentines
                a tow truck for repo's caused
                a padlocked door for evictions

                Yes, I've been accused of all of the above because their tax refund was delayed or their refund loan was declined.
                I'm trying to see things from your point of view, but I can't get my head that far up my keister!

                Who is John Galt?
                -Ayn Rand, Atlas Shrugged

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                • #23
                  Not sure what the icons for my usual type of idiots would be.

                  I haven't ruined anyone's Christmas or holiday or birthday that I can think of, but I have had many people tell me how much money we were losing because I wouldn't serve someone in their party without proper ID. Maybe a walking wallet?

                  Then there are the foreigners that insist that because the ID they have with them is perfectly acceptable in their home country, I have to take it, even though Florida's laws completely disagree with them on this. A passport with a frown?

                  I know one perfect icon for a brand of idiot I get: a cheap looking booze bottle in a paper bag. Here is the idiot in question, and believe it or not, I get this quite a lot: A dude (it's always a guy, never a woman) comes in the door, and all full of bravado, testosterone, and his own awesomeness, marches up to the bar.

                  MR. AWESOME: "Give me a shot of your BEST rum!"
                  JESTER: "Certainly, sir. In my opinion our best rum is Pyrat Cask 1623, a lovely forty year blend from Anguilla in the British West Indies. It's only $50 a shot."

                  Cue the sound of a car's screeching brakes.

                  MR. AWESOME: "FIFTY BUCKS? I don't want to spend fifty bucks on a shot of rum!"
                  JESTER: "Totally understandable, sir. It is a lot of money for a drink. What kind of budget were you looking at?"
                  MR. AWESOME: "I dunno, six bucks or so?"
                  JESTER: "Right. Bacardi it is."

                  This happens so often and so close to the above script it is actually quite hilarious.

                  And I have no problem with people who politely ask about our best rum, or people who inquire about our better rums. These are fine people looking for a tasty beverage. It's the yahoos who come in full of bluster and their oversized ego that actually think they are going to go into a rum bar that stocks nearly 200 rums (in Key West, no less) and get the "BEST" rum available for less than a ten spot.

                  Riiiiiiiiiight.

                  And now back to the thread....

                  "The Customer Is Always Right...But The Bartender Decides Who Is
                  Still A Customer."

                  Comment


                  • #24
                    Quoth customersruinmylife View Post
                    I mean, how busy could it be when everything’s under water right?

                    Oh wait. “Severe weather conditions” means “Let’s go out to the pub!” in customer language.
                    It also translates as "Let's go to the supermarket and buy everything we can lay hands on!" and "Petrol station! Now! Never mind that we can't drive anywhere, we must have petrol!"

                    It's funniest when snow is falling heavily and it's at the point when if you don't leave now, you're going to be spending the night in your car. A few years back, I was staying with my boyf so the falling snow didn't bother me, but my collegue had to catch the last train which, due to the snow, was leaving early at quarter to ten, so we had to close at nine. The amount of cat butt faces we saw as customers turned up when I was closing and bitched about not being let in... "Who cares if your collegue has to go home? We want to come in and buy pointless things!"

                    Quoth customersruinmylife View Post
                    She returned as she was heading for the door.

                    SC: You made a three year old cry. And that is going to be with you FOREVER.
                    OMG you will never get over that, will you? You will weep for months. Seriously, any decent adult would have used that as a lesson in disappointment. SC failed.

                    Quoth customersruinmylife View Post
                    Me: I’m sorry, but I can’t serve anything on tap today. We’ve lost the cooler due to the weather.
                    SC: Then I want a bottle of wine for free.
                    Me: No.
                    SC: Yes. Make it two actually.
                    Me: How about we make it none and you pay for something?
                    SC: Well that’s a rather rude thing to say!
                    What a moron. Several years ago, there was mass flooding in parts of the UK, including my little corner. I was unable to go to work, as the roads were filled up; the village where I lived resembling in parts Venice. There was only one pub open for New Year's Eve, which was my local. They couldn't serve draught, due to the flooding in the cellar, but there was plenty of bottled beer and other bottled treats cuz of the bar staff heroically wading into the cellar and pulling it out. No-one complained; we were so happy to be able to get to a pub for New Year, that we didn't care. Some of these SCs ought to try living in a flooded out village; then they'd perhaps be more grateful that they can even get served in their favourite pub.
                    People who don't like cats were probably mice in an earlier life.
                    My DeviantArt.

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                    • #25
                      ...the plain insane fall mainly in the rain...
                      I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
                      Procrastination: Forward planning to insure there is something to do tomorrow.
                      Derails threads faster than a pocket nuke.

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                      • #26
                        People really are strange about the weather. The sunnier it is, the more they flock to the mall. And I'm talking about beautiful spring weather, when it's great to be outside, not July when you just wanna find the A/C.

                        When I lived closer to the biggest mall in the area, I used to go out there after work when it was snowing really hard....because the mall would be nearly empty. That's the only time people used their common sense.
                        When you start at zero, everything's progress.

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                        • #27
                          Quoth dalesys View Post
                          ...the plain insane fall mainly in the rain...
                          Well played, sir. Well played.

                          "The Customer Is Always Right...But The Bartender Decides Who Is
                          Still A Customer."

                          Comment


                          • #28
                            Quoth MoonCat View Post
                            When I lived closer to the biggest mall in the area, I used to go out there after work when it was snowing really hard....because the mall would be nearly empty. That's the only time people used their common sense.
                            They don't round where I live. -.- When it's snowing like buggery, all shops will be totally slammed by people panicking that they're going to starve to death and be left without pointless items while the snow lasts. Not just the supermarkets; someone I work with worked at the local mall and she said that during the big snow a couple of years ago, they closed early so that staff could get home... and customers were hurling themselves at the metal grid thing trying to get in as it descended. XD She said that they had to close about an hour before the time that they wanted to close, cuz the people in charge knew it would take ages to remove all the customers. Cuz when the entire town is soon going to be buried in snow, what you really need to do is go shopping, right? Some people must really love sleeping in their cars!
                            People who don't like cats were probably mice in an earlier life.
                            My DeviantArt.

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                            • #29
                              Quoth dalesys View Post
                              ...the plain insane fall mainly down the drain....
                              Fixed it for you
                              The best professors are mad scientists! -Zoom

                              Now queen of USSR-Land...

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                              • #30
                                Quoth dalesys View Post
                                ...the plain insane fall mainly down the drain...
                                Quoth fireheart View Post
                                Fixed it for you
                                I think you flushed it, trumps.
                                I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
                                Procrastination: Forward planning to insure there is something to do tomorrow.
                                Derails threads faster than a pocket nuke.

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