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The Rest of My Week.
Warning, Long. Because my week kind of sucked. Kudos to whoever manages to slog through!
There's Your Discount, Lady
As mentioned in my last post, I work at a privately-owned liquor store. We don't price-match (no way we could ever compete with the government stores or the pubs), and we also don't have weekly fliers and whatnot.
Enter Discount Lady. She asks for a manager, and I overhear her badgering my manager, henceforth known as 'Ellie', about getting a discount, since she plans to make a very large purchase. Ellie is clear about the fact that we can only discount 10%, which is literally the only discount button on our till screens. After a few minutes, Discount Lady (DL) gives up on obtaining a better deal and decides to actually peruse our selection.
I wander by after a little while, and she spots me despite my ninja-like stealth and inquires about any sales.
DL: "Don't you have any saaales?" (She had this high-pitched, almost child-like voice.)
Me: "Mostly on wine right now, I believe. We have Jackson Triggs on for less than government store price-"
DL: "Don't you have any sales for hard liquor? I'm looking for good prices on hard liquor. Your flier said that there was some on sale."
Me: "We don't... have fliers. You must be thinking of Liquor Barn or something, they do have fliers."
DL: "What store is this?"
Me: "Blah Liquor Store." Did you seriously not even check what store you were wandering into, lady?
DL: "Oh. Well, I was hoping to find some sales on hard liquor."
Me: "We have a few on clearance up near the tills-"
At this point, DL turns, possibly to look over at the tills, and her enormous purse hits the shelf, sending three bottles of vodka crashing to the floor! Two survived, but covered in the remnants of the fatality, a bottle of Smirnoff Lime, which shattered and sent shards of glass and vodka everywhere. And I mean everywhere, I was finding bits of glass in the wine section!
DL: "Oh. Oops! Sorry. Do I have to paaay for that?"
Me: "No. I'm sorry, but we have no hard liquor sales besides what's on clearance up at the till. Excuse me, I have to fetch a mop."
I went to get a mop and broom, and DL toddled off to look at the wines. By the time I finished cleaning up the majority of the mess, I could see DL at the tills, getting served by Ellie. The end cost of her 'very large' purchase? About $150. (We regularly have people coming in and buying for parties, paying over $500 without batting an eye.)
When I was done cleaning up, I went and informed Ellie and my CW of the incident.
CW: "Seriously? Well, we didn't make her pay for it - there's her discount!"
The Fail Brothers Three
More background, I'm afraid. There was a young guy hanging around for a while who would steal from literally every store in the mall we're situated in, thus resulting in his being banned. I shall call him Fail Brother One, or FB1. He had an older brother, FB2, who was banned from our shop after he was caught bootlegging for underaged kids in the parking lot.
Needless to say, they were a classy bunch, and though we were appalled, we weren't exactly shocked when FB1 stole a bottle of rum, running out with it, TAKING THE TIP JAR on his way. We put his picture up on our Wall of Shame, and thought that would be the end of it.
How silly of us.
The very next day, my CW 'Brenda', who was in fact the one stolen from that night, spotted FB1 looking for his picture on the Wall! He ran off when he saw her.
I was working the next night when I saw some people looking at the Wall from the corner of my eye. However, I was busy helping a customer, and people looking at the Wall is a common occurrence, so I paid it no heed. A moment later, my customer left, and two guys walked in, immediately followed by the security guard. The two (FB2 and FB3) went off to look at the hard liquor, and the guard, AJ, went over to me and informed me that I was not to serve the two, since they had not only been accompanied by FB1, but one of the two was in fact FB2, who was still banned from the premises for bootlegging.
They came to my till with their beverage of choice, but before they could try to buy it, AJ stopped them and told them that they had to leave.
Cue several minutes of them looming over the security guard, going on about how it was 'bullshit' and generally trying to cause trouble, before they finally left again. The whole exchange was very tense, so that I was pumped full of adrenaline the entire time, waiting for some sort of fisticuffs to start.
Not even five minutes later, FB3 returned. (He claimed to be the older brother of the other two, although I had never seen him before and while FB1 and 2 were very fair, this guy was quite dark. Possible, I suppose, but whatever their parent was doing, it wasn't the same person). This time, I could smell the alcohol on him, another good reason not to provide service. He grabbed the bottle from earlier, went up to AJ, and announced that he was going to buy it no matter what.
He kept repeating that 'it's not this way in Seattle'. As if we give a damn how the Americans regulate their liquor. This is the North, and our rule is an unfair and cruel one. Apparently.
Also, I have no clue, really, but I doubt that these shenanigans would be permitted in the States, either. (Anyone care to fill me in on the usual procedure?)
After threatening the security guard and getting in his face for a while, FB3 eventually left again. AJ called the police to alert them, and while the cruiser was only seconds away, who should return but FB3!
I basked in the glow of the red and blue lights, watching FB3 chatting with the police. Unfortunately, they let him go with a warning. This was just last night, so I'm legitimately worried that they might come back and cause some sort of trouble.
So. How was everyone else's week?
The Rest of My Week.
Warning, Long. Because my week kind of sucked. Kudos to whoever manages to slog through!
There's Your Discount, Lady
As mentioned in my last post, I work at a privately-owned liquor store. We don't price-match (no way we could ever compete with the government stores or the pubs), and we also don't have weekly fliers and whatnot.
Enter Discount Lady. She asks for a manager, and I overhear her badgering my manager, henceforth known as 'Ellie', about getting a discount, since she plans to make a very large purchase. Ellie is clear about the fact that we can only discount 10%, which is literally the only discount button on our till screens. After a few minutes, Discount Lady (DL) gives up on obtaining a better deal and decides to actually peruse our selection.
I wander by after a little while, and she spots me despite my ninja-like stealth and inquires about any sales.
DL: "Don't you have any saaales?" (She had this high-pitched, almost child-like voice.)
Me: "Mostly on wine right now, I believe. We have Jackson Triggs on for less than government store price-"
DL: "Don't you have any sales for hard liquor? I'm looking for good prices on hard liquor. Your flier said that there was some on sale."
Me: "We don't... have fliers. You must be thinking of Liquor Barn or something, they do have fliers."
DL: "What store is this?"
Me: "Blah Liquor Store." Did you seriously not even check what store you were wandering into, lady?
DL: "Oh. Well, I was hoping to find some sales on hard liquor."
Me: "We have a few on clearance up near the tills-"
At this point, DL turns, possibly to look over at the tills, and her enormous purse hits the shelf, sending three bottles of vodka crashing to the floor! Two survived, but covered in the remnants of the fatality, a bottle of Smirnoff Lime, which shattered and sent shards of glass and vodka everywhere. And I mean everywhere, I was finding bits of glass in the wine section!
DL: "Oh. Oops! Sorry. Do I have to paaay for that?"
Me: "No. I'm sorry, but we have no hard liquor sales besides what's on clearance up at the till. Excuse me, I have to fetch a mop."
I went to get a mop and broom, and DL toddled off to look at the wines. By the time I finished cleaning up the majority of the mess, I could see DL at the tills, getting served by Ellie. The end cost of her 'very large' purchase? About $150. (We regularly have people coming in and buying for parties, paying over $500 without batting an eye.)
When I was done cleaning up, I went and informed Ellie and my CW of the incident.
CW: "Seriously? Well, we didn't make her pay for it - there's her discount!"
The Fail Brothers Three
More background, I'm afraid. There was a young guy hanging around for a while who would steal from literally every store in the mall we're situated in, thus resulting in his being banned. I shall call him Fail Brother One, or FB1. He had an older brother, FB2, who was banned from our shop after he was caught bootlegging for underaged kids in the parking lot.
Needless to say, they were a classy bunch, and though we were appalled, we weren't exactly shocked when FB1 stole a bottle of rum, running out with it, TAKING THE TIP JAR on his way. We put his picture up on our Wall of Shame, and thought that would be the end of it.
How silly of us.
The very next day, my CW 'Brenda', who was in fact the one stolen from that night, spotted FB1 looking for his picture on the Wall! He ran off when he saw her.
I was working the next night when I saw some people looking at the Wall from the corner of my eye. However, I was busy helping a customer, and people looking at the Wall is a common occurrence, so I paid it no heed. A moment later, my customer left, and two guys walked in, immediately followed by the security guard. The two (FB2 and FB3) went off to look at the hard liquor, and the guard, AJ, went over to me and informed me that I was not to serve the two, since they had not only been accompanied by FB1, but one of the two was in fact FB2, who was still banned from the premises for bootlegging.
They came to my till with their beverage of choice, but before they could try to buy it, AJ stopped them and told them that they had to leave.
Cue several minutes of them looming over the security guard, going on about how it was 'bullshit' and generally trying to cause trouble, before they finally left again. The whole exchange was very tense, so that I was pumped full of adrenaline the entire time, waiting for some sort of fisticuffs to start.
Not even five minutes later, FB3 returned. (He claimed to be the older brother of the other two, although I had never seen him before and while FB1 and 2 were very fair, this guy was quite dark. Possible, I suppose, but whatever their parent was doing, it wasn't the same person). This time, I could smell the alcohol on him, another good reason not to provide service. He grabbed the bottle from earlier, went up to AJ, and announced that he was going to buy it no matter what.
He kept repeating that 'it's not this way in Seattle'. As if we give a damn how the Americans regulate their liquor. This is the North, and our rule is an unfair and cruel one. Apparently.
Also, I have no clue, really, but I doubt that these shenanigans would be permitted in the States, either. (Anyone care to fill me in on the usual procedure?)
After threatening the security guard and getting in his face for a while, FB3 eventually left again. AJ called the police to alert them, and while the cruiser was only seconds away, who should return but FB3!
I basked in the glow of the red and blue lights, watching FB3 chatting with the police. Unfortunately, they let him go with a warning. This was just last night, so I'm legitimately worried that they might come back and cause some sort of trouble.
So. How was everyone else's week?
I heard this loud crash and there was a huge mess of red wine and shattered glass everywhere. I don't know what caused it to fall I was nowhere near the stuff.
But those SCs keep playin' that card, don't they?
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