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  • #1

    Adult tantrum

    This guy made me so angry. He's usually such a nice old man but damn when he doesn't get his way... Man child. Seriously. Threw a goddamn tantrum.

    Okay, where I work we usually do NOT cash money orders. I don't know why. It's just always been that way. And if we do take some its when the customer had already let us verify everything and had it all set up before.

    Well, this asshole comes up with TWO international money orders. He asked if he could cash them.

    SC: You know me. I want to cash these.

    I don't "know" you. You're just some stupid old man that likes to buy old bills from me and I am usually real nice and will dig them out. Nope. I will no longer do you any favors.

    I looked at them and groaned inside.

    Me: Unfortunately we don't do money orders...

    Cue the adult tantrum.

    SC: Excuse me?? Do YOU know how much I spend here? I want (name drops) here right now!!!

    ME:

    I run into the back and of course my supervisor is on lunch break. Fucking wonderful... Luckily one of the leads was there watching this.

    SC: I just don't understand. I could go somewhere else and cash this. and play there!

    Me: okay. *shrug*

    I could care less if you go and blow the 200 dollars there. I looked at your play you don't even play that much to be considered a "high roller" to begin with but whatever. But as long as you bitch and moan you always get your way.

    He realizes I kind of don't care so he of course starts screaming more.

    Me; My supervisor is out to lunch but (points to lead who was right next to me) is going to call her and figure this out.

    I shoved him off to the side since I had like 20 people in line. He kept bitching.

    Cue me finishing the line.

    SC: I've been coming here for years. I've never seen HER before. (the lead) Probably always in the back!

    Well duh asshole leads/supervisors aren't normally on the front line. that's what the cashier's are for.

    I just rolled my eyes and let him rant.

    SC: I want (enter name here) right now!!

    His host has NO authority over us. It's true, everybody. A host has no say over my job. They can't override the cage. I hate to break it to you but if they ever get you anything its cuz we said okay.

    I continue to inwardly roll my eyes as he keeps bitching.

    SC: I *can* write a check but it's the principle of the thing! Why should I write a check when I have these? I don't want to waste a trip to the bank.

    I could give a fuck less what you do. I was so angry I was shaking. He never let up. Even though I shoved his ass into another window with the lead.

    Finally the big boss got back and lo and behold of course he got his way. That fucker. I guess it is true, throw a fit, get what you want. And I had to cash it and smile and wish him a "great day."
    Tags: None
  • #2
    If there's any justice in the world, the old git will lose it all.

    Also, there are few things more infuriating than some twit getting their way when what they really need is a good hard reality check (preferably using a clue-by-four). I'm sorry that you had to witness such a stunning display of entitlement-whorism.

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    • #3
      So, your boss had you violate policy for this douchewaffle? Oh, hell no. I'd have told your boss to do it, if s/he wanted it done!
      "And though she be but little, she is FIERCE!"--Shakespeare

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      • #4
        Quoth Anakah View Post
        SC: Excuse me?? Do YOU know how much I spend here? I want (name drops) here right now!!!
        Yes, yes I do. The fact that you brought it up tells me that you're probably a low roller who spends ten bucks a day, twice a week...Aaaaaand I can just look it up in the computer right here. Not impressed.
        "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
        "The difference between an amateur and a master is that the master has failed way more times." - JoCat
        "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
        "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
        "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
        "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
        Acts of Gord – Read it, Learn it, Love it!
        "Our psychic powers only work if the customer has a mind to read." - me

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        • #5
          Quoth Lore View Post
          If there's any justice in the world, the old git will lose it all.
          Dude's a habitual gambler, he's almost definitely going to lose it all. Not even karma, just statistics, the only people who win in casinos are the house and the very few with a combination of luck to get themselves ahead of the odds and sense to leave when they do. Still sucks that he got that tiny victory.

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          • #6
            I'm so confused as to where and why people started thinking that a casino cage is a bank. Yes we will cash your personal check. No we will not cash your paycheck. Why? Well, among other things, that licensing is expensive. And it's high risk. The risk is the same reason we don't cash money orders.

            And most of the ones who play the "Do you know how much I spend here?" card are our BASE level players. Your $ amount of play determines your card level. Don't wave your level 1 or 2 card at me like it makes you special.
            And why do they keep the employees in a cage? The same reason they keep lions, tigers and bears in a cage, to keep them from culling the herd. -Dark Psion

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            • #7
              Quoth Company_Slave View Post
              And most of the ones who play the "Do you know how much I spend here?" card are our BASE level players. Your $ amount of play determines your card level. Don't wave your level 1 or 2 card at me like it makes you special.
              Just curious, but does any casino have a "level 0" card? What I mean is that if "level 1" is the card you get when you first apply for one (i.e. a total unknown, they're guessing at what your play is worth, and can upgrade from there), but don't even meet the "typical low-roller" standards, they mail you out a new card (assumed by the player to be an upgrade, but is actually a downgrade) that actually tells staff "This worthless SOB isn't entitled to ANY perks".
              Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

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              • #8
                The funny thing is most of our "high rollers" are in collections or repeatedly bounce checks with us. I just hate the "do you know how much I spend here" thing. I don't care. But of course the fools I work for do. One of these days I will get out of the gaming business. But I know its the same every where you go. There's no short supply of assholes in the world. At least I could work in a place where its illegal to smoke in my face.

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                • #9
                  Quoth Anakah View Post
                  At least I could work in a place where its illegal to smoke in my face.
                  I worked at a casino in Vegas for 2 1/2 years. I left that job ten years ago. I still have respiratory problems!

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                  • #10
                    Quoth Anakah View Post
                    At least I could work in a place where its illegal to smoke in my face.
                    Come to the UK! We have a smoking ban in all public buildings!

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                    • #11
                      Just for my own curiosity; Why do you not cash money-orders? Do you know?


                      They guy was a suckmeister for arguing after you said no, and should've just left it alone. It sucks even more that throwing a temper tantrum got him what he wanted in the end, because now he's going to come back every single time and do the same thing again and again. :/
                      My Writing Blog -Updated 05/06/2013
                      It's so I can get ideas out of my head, I decided to put it in a blog in case people are bored or are curious as to the (many) things in progress.

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                      • #12
                        Quoth AmbrosiaWriter View Post
                        Just for my own curiosity; Why do you not cash money-orders? Do you know?
                        They are easier to forge than greenbacks. There is a whole chapter on that in Catch me if you can
                        I'm trying to see things from your point of view, but I can't get my head that far up my keister!

                        Who is John Galt?
                        -Ayn Rand, Atlas Shrugged

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                        • #13
                          Quoth AmbrosiaWriter View Post
                          It sucks even more that throwing a temper tantrum got him what he wanted in the end, because now he's going to come back every single time and do the same thing again and again. :/
                          Its so frustrating when supervisors dont back you up. Its happened to me and makes you look a fool.

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                          • #14
                            Quoth wolfie View Post
                            Just curious, but does any casino have a "level 0" card? What I mean is that if "level 1" is the card you get when you first apply for one (i.e. a total unknown, they're guessing at what your play is worth, and can upgrade from there), but don't even meet the "typical low-roller" standards, they mail you out a new card (assumed by the player to be an upgrade, but is actually a downgrade) that actually tells staff "This worthless SOB isn't entitled to ANY perks".
                            No, because on the rare occasion we don't spot that sort a mile off, they blow their cover as soon as they open their mouths. No special card needed, just a pair of eyes, a pair of ears, and a functional brain
                            Now, I'd like to digress from my prepared remarks to discuss how I invented the terlet...

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